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Excellent 8.1
Based on 418 reviews

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based on 418 reviews
  • Hotel Condition/Cleanliness 8.1
  • Facilities 8.4
  • Location 8.7
  • Room Comfort/Standard 8.1
  • Service 8.0
  • Value for Money 8.1
  • Food/Dining 7.4
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Gemma O.
January 05, 2015
Great value for money and wonderful staff.
Comfortable room, close to the action including backpackers and street food, staff went out of their way to help!
Great, we will definetly be back! A nice touch was when we checked out at 5am and they prepacked a brekfast for us without asking. Was a nice touch to the end of our trip. We were there for Christmas and they had a nice family party. Lastly, were a young couple so it's proximity to the backpackers was great for us as we could book tours such as the free walking tour that leaves at 10am and the buffalo run 7 day tour. We could also mingle with the luxury of going back to our lovely room. Best of both worlds ;)

Jacqueline L.
Hong Kong
January 05, 2015
I booked a nice room with balcony for the holidays at the Medallion Hotel before the trip. When we arrived at the hotel, we were told by the hotel manager that the whole floor is out of electricity and we couldn't stay there. The hotel manager told us that he has reserved another nice room for us at another hotel (Maison D Hanoi), which is as nice. We didn't have any other options but to stay at the other hotel. When i first got into the room, i was disappointed. No balcony and the room is small The other problem was that there was not enough hot water. We could only take a 10-15 mins warm water before the hot water runs out. then we need to wait 15 mins for another round of warm water. Location is good as it is centrally located, but overall the stay was quite a disappointment

Julie A.
December 22, 2014
Good breakfast, very clean sheet, friendly staff
Very good, will come back again.

Gregory L.
December 20, 2014
Comfortable stay with excellent location
Decor, polite staff, good location

Billy G.
United States
December 03, 2014
Old Quarter is hard to beat ...
location, service and price
Right in the heart of the old quarter ... great spot for tourist as everything is within walking distance. Stayed here twice now and would stay again ...

June T.
December 01, 2014
No Electricity
Location, Room, Service
It was pleasant. The first day I was transferred to the hotel next door (Hanoi Hotel) because there was no electricity in the hotel. The transfer was smooth and no hassle. They went out of their way to make me feel comfortable. I got a free upgrade to their Executive Suite when I returned the next morning. Internet was really bad though.

Thi R.
November 16, 2014
Good location
Good location, good hotel in Hanoi old quarter

phil H.
October 29, 2014
Great hotel with very friendly staff
comfortable rooms, friendly staff that speak good english
My stays at the Medallion Hotel are always pleasant. The rooms are nice and clean, the beds are comfortable and the staff are always friendly and very helpful. The hotel is close to any night food stalls or bars you wish to venture to and easy to find on the stagger home.

jenelle F.
October 26, 2014
Best hotel in town
Staff, location, rooms
Fabulous! Won't regret staying right in the heart of the old quarter.. And the rooms were suprisingly quiet considering Hanoi craziness outside! Staff were fantastic... breakfast could have been better, but we were late most mornings.. Fantastic stay.. Thank you

kyle W.
October 20, 2014
Aussie Couple
staff and hotel standards were the best