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Recent customer comments

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Good



based on 210 reviews
  • Hotel Condition/Cleanliness 6.7
  • Facilities 5.8
  • Location 7.1
  • Room Comfort/Standard 7.0
  • Staff Performance 6.6
  • Value for Money 7.2
  • Food/Dining 6.2

ESTHER W.
Malaysia
December 04, 2015
Friendly staff and clean room
clean, friendly staff, good location
It was my second time staying here. Quite good especially their friendly staffs. The room is comfortable. Just the bathroom is a bit small. There's food court which easy for dining and pharmacy & clinic around. Supermarkets is also there. The location is quite good especially for bowlers (bowling centre is beside it)

Kasma K.
Indonesia
November 12, 2015
Holiday/vacation
customer service
the first 2 days of stay, I was unable to connect to the wifi and i tried to ask frontdesk lady to restart the wifi modem but she said it will change nothing, however after that the wifi is back to normal. the lift also broke down due to the blackout affecting whole kuching, so we were using the stairs to 5th floor for 2 days. the cleanliness of the room was bad, they only threw away the rubbish and fold the bed comforter, obvious dust and hairs on the floor are not swept or vacuumed. unable to sleep sometimes when noises are heard clearly from the corridor. overall, the hotel location is good and comfortable, i will come back to stay for my next holiday, but hope that the cleaning service can be improve.

SIM L.
Malaysia
November 11, 2015
Hotel truly value for money
Easy to locate, variety of food stores within walking distance, convenience parking space.
Value for money. Convenience place to stay while visiting UNIMAS, Kuching City and nearby tourist locations. Wifi was available most of the time but occasionally with weak signal.

ESTHER W.
Malaysia
October 30, 2015
Nice Stay
Friendly staff, comfortable bed
Quite good. You can have taxi easily or there's a bus stop there. Beside it will be the bowling centre and supermarket with food courts behind.

SIEW L.
Malaysia
October 18, 2015
Mega Inn
Expansive

Poay N.
Malaysia
October 07, 2015
Unforgettable online booking
Poor There's routers outside rooms but wifi couldn't connect 😓 Got to hold the shower for showering, Noisy at night and early morning as maybe too closed to ground floor and 'yaks' from window view😫

Sheau L.
Malaysia
September 30, 2015
Not bad with Mega Family Room
clean, room size quite big, nearby got a lot of food
Good, value with money

ROGER G.
Malaysia
September 14, 2015
Nice stay
Location, affordable rate & comfortable
Good

Rachel C.
Malaysia
September 09, 2015
Should train the staffs.
I dont find any.
No wifi in the room at all. Keeping on knocking the door for housekeeping.I guess she needs to clean the room before certain times.

Amirah A.
Malaysia
September 08, 2015
Good
Good location