Back to hotel info

Recent customer comments

Filter by traveler type
Very good



based on 318 reviews
  • Hotel Condition/Cleanliness 7.8
  • Facilities 6.8
  • Location 9.3
  • Room Comfort/Standard 7.9
  • Service 8.0
  • Value for Money 7.5
  • Food/Dining 6.8

YIN L. from Hong Kong
Couples
Stayed 2 nights in May 2016
Good location
The hotel is pretty old, but the location is convenient. Will come back next time.
Reviewed May 31, 2016

muhammad K. from Indonesia
Business travelers
Stayed 2 nights in May 2016
niceeeee
location, cleanliness, comfort
Reviewed May 28, 2016

MARLENE M. from Canada
Couples
Stayed one night in May 2016
Terrible smoking room...
Location is good that's about it
Reviewed May 26, 2016

ng K. from Hong Kong
Couples
Stayed one night in May 2016
Smell in room
So close to the train , bus stop and shopping malls.
Reviewed May 22, 2016

Hsu S. from Taiwan
Families with older children
Stayed 4 nights in April 2016
Good location
but hard to find the parking place
Reviewed May 11, 2016

Ivan T. from Singapore
Groups
Stayed one night in May 2016
Hotel with a good location
The hotel is really convenient and the room size is acceptable. There is a bus station and family mart located on 3rd floor therefore you no need to drag your luggage around to travel to airport. There is a shopping mall within the complex and the staff allow check in at 130pm. Other hotels insisted we must check in after 2pm or 3pm.
Reviewed May 09, 2016

ZI H. from Singapore
Solo travelers
Stayed one night in November 2015
Good
Good
Reviewed May 08, 2016

YUKARI M. from Japan
Solo travelers
Stayed 5 nights in April 2016
Smelly room with cigarettes but excellent customer-oriented service
I stayed this hotel for 5 days. Even though I requested the non-smoking single room, I ended up with the smoking room, and the experience was really terrible with cigarettes smells are all over the room and smoke small continuously came into the room from the central air-conditioner. I could not sleep with teary eyes and coughing due to the cigarettes smokes. Therefore, I asked help from the front desk, and the middle-aged gentleman helped me to upgrade the room to non-smoking bigger room, and I really enjoyed staying there for the rest of 4 nights. I thank that male staff for this customer-oriented support to make my trip so comfortable.
Reviewed April 15, 2016

Milton M. from Brazil
Couples
Stayed 2 nights in April 2016
Very good location
Location is very good, staff Washington good todo. I am disampointed with air conditioner that was turned off. I asked to the reception to turn on and the answer was tô open the window. The train station noise was terrible, I could not slept well. Poor management decision tô reduce operation cost.
Reviewed April 10, 2016

James P. from Singapore
Couples
Stayed 2 nights in April 2016
I would rather this hotel international 3stars in stead of the agoda advertisement 4.5stars.
I would rate this hotel international 3stars only. It's far from the Agoda started 4.5stars.
Reviewed April 09, 2016