arrow-up-icon Earn points on your existing loyalty program!
Back to hotel info

Recent customer comments

Filter by traveler type
Very good

based on 578 reviews
  • Hotel Condition/Cleanliness 6.5
  • Facilities 6.0
  • Location 8.2
  • Room Comfort/Standard 6.9
  • Service 7.1
  • Value for Money 7.0
  • Food/Dining 6.5

gayle C.
June 03, 2016
great place to stay
great friendly place to stay

gayle C.
June 03, 2016
love staying here
great friendly place love staying here

Glynn C.
May 30, 2016
Great place to stay
Close to all sorts of shopping venues markets, shopping centers, great places to eat local food and food from around the world, it really is centrial to everything and the best part is after you have flown from Sydney it is only 5 mins from the airport.

May 28, 2016
Basic room for the price, expecting better in deluxe. Towels not available until 5pm after asking 4 times. Linen old and grey, pools great. The location makes up for everything. Walking distance to Discovery Mall and Kuta Square.

Chen W.
May 18, 2016
No lift for higher floor , room very dusty, towel and bed sheet yellowish(either have not been changing for long time or not wash enough), service poor (slow response), room phone not working, main room door lock unfunctionable.

Rodney H.
United States
May 08, 2016
Great option for a reasonable price and pretty good facilities
Have stayed here a bunch of times and will continue to do so. No it is not perfect but for the (agoda) price it is well worth it. Rooms are aging but still OK. Bed lumpy but sleepable. Decent pool. Good location. Overall for the price it is well worth it.

Asahari S.
May 04, 2016
It can be better
Firstly the bed sheet and the towels really need improvement. The coffee was just a black liquid, the pineapple juice was just a weird colour sweet liquid. Staff were trained in an army camp.

Brigitte T.
May 01, 2016
I have stayed at a number of hotels and presently
Nice pool , however access is a problem for elderly people. I know many people have asked management to place a grab rail where the steps are( the big pool).One lady slipped and bruised her back this time while I was there this time. My first request was about 5 years ago in the suggestion box. NOTHING has been done by management. They should make that a priority for safety.

Roosye T.
April 26, 2016
A good location just minutes walk to the beach
The breakfast need to improved.

Nooraizan O.
Brunei Darussalam
April 04, 2016
great. near the kuta beach. close to everywhere.
easy access to everywhere. close to waterbom by walking distance. the room is great with lovely ambiance. the building stairs to our room is like walking in the old castle. pleasant stay.