Housekeeping is done every 7 days.
PLEASE NOTE - The hotel offers a personalised check-in service at Southbank One.
One of the hotel team members will meet you at the entrance, and complete the check-in process whilst escorting you to your apartment.
Please ensure you phone the hotel directly 10 minutes prior to your estimated arrival time.
Office hours are 7am – 8pm, 7 days per week.
If you will be arriving after these hours, please contact the hotel prior to your arrival date for your special check in instructions.