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Excellent



based on 2455 reviews
  • Hotel Condition/Cleanliness 8.2
  • Facilities 8.3
  • Location 8.5
  • Room Comfort/Standard 8.2
  • Service 8.2
  • Value for Money 7.9
  • Food/Dining 7.9

quang N.
Vietnam
August 22, 2014
Nice place
Luxury hotel
Luxury and nice resort. It was a valued and reasonable hotel. Clean, fresh, green area, i love it

yudea P.
Indonesia
August 20, 2014
crowd beach, nice pool bar
big room, nice garden, nice pool bar
The beach is totally crowded, so yeah it didnt feel like private beach, the room was dirty and old. we spent 3 days in a family room, the room balcony were facing the garden, there's no light neither in the garden nor the balcony so yeah it's a bit dark snd frightened the kids. The best place to chill at midday was the pool bar, wherr you can chill out and get yourself a coconut. The best srrvis coned from al patio restaurant, cooking my baby meals exactly the way i want it and still put a big smile on their face.

Yong L.
Malaysia
August 19, 2014
Relax
Landscape, food & seaside

Susan B.
United Kingdom
August 16, 2014
Can I move in?
The landscaped grounds onto the beach. The friendly, helpful and polite staff. The food was delicious and well-presented.
A wonderful hotel and we would stay there again. Lovely grounds onto the beach, delicious food and helpful, friendly staff. The only two things we didn't like were only having one plug socket in the room, which was hard to reach and made charging electronic items very inconvenient; and the other was to all hotels - stop allowing ball games (unless organised water polo etc) in the swimming pools as it means no other guests can swim. That's our major gripe with hotels now that free wifi seems to be sorted!

Lorelie A.
Philippines
August 11, 2014
At the heart of the Nusa Dua
comfort, location and view
Me and my sisters had a great time here as its close to where we wanted to visit. and the hotel itself is good enough to hve a relaxing day.

Per G.
Sweden
August 10, 2014
good hotell
food beach garden
ok hotel in bali

bettina Z.
Indonesia
August 06, 2014
good location, old hotel but nice, good breakfast
they have good breakfast and quite a wide selection to choose from, good location with private beach,nice pool and beautiful landscape
The room was old and also the bathroom.The water took very long time to go down the drain, wifi was bad and the airconditioner was not cold enough.The blanket was dirty with a large yellow stained on it.Need to maintain the cleanliness and the condition of the room.The reception services were not friendly and took a long time to get a room.

Nelson P.
Indonesia
August 05, 2014
Old and well maintained 5 star hotel
nice breakfast with plenty of selection, beach front
This hotel certainly had its glory days behind as the property is relatively old in comparison to the neighbouring hotels. However it was the excellent service that put it back at par with others. This property has that old traditional ambience which i like about Bali, but certainly not to everyone's taste. Room is quite spacious, and bed quality is great. I really enjoy my walk at the beach (since this hotel is located at the beach front) and the lagoon type swimming pool which offers a lot of activities. Breakfast are excellent as we are spoiled with lots of choices. Staffs are also very friendly and helpful. My family really enjoyed our stay there.

Arisandi W.
Indonesia
August 05, 2014
Nice and Value for Money Resort / Hotel
Staffs, Location, Facilities
I have stayed multiple times at Melia Bali. On all our stays there, the hotel has been more than good. The facilities are well tended after, staffs are helpful and nice, things work as they should. I would readily recommend others for a stay at Melia Bali as I would myself stay there again for my next visits in the area...

Feng J.
China
August 05, 2014
Nice garden and pools, beach is too crowded
nice lagoon access room, breakfast has many choices of food
We stayed at Melia for 3 nights at lagoon access room. We arrived at 3pm, but we were told our room is not ready and we need to wait for the cleaning-up..we waited at lobby for around 40 minutes but nobody came to us to notify the room status. We went to check-in counter to check again and we were told to wait again...we finally checked in the room at 4:30pm. Surprisingly, when we arrived at the room, there's someone in it still cleaning up the living room area and tried moving an extra bed...we then stood there for another 15-20 minutes and waited for them to move the bed...so the check-in experience is very bad for us. Although Melia states 3pm is the check-in time, they are not able to do so. Sarcastically, we asked for extended time for check out at 1pm instead of 12pm, they refused it and the attitude of staff feels like I was asking for a free dinner rather than a one-hour late check-out...it give us the feeling that they can postpone the guests' check-in time without any apology, while asks the guests to check out punctually. The beach area also doesn't have enough chair, it's very difficult to find a chair when we went to the beach at around 10-11am. The beach staffs are not helpful at all, they only brings us 1 chair when we have 2 people, and says they don't have any other chair for sure..I think I will not go back to Melia for future trips to Bali. There are hotels with far more better services at similar price levels.