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Recent customer comments

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All reviews (2411)

Business travelers (111)

Couples (964)

Solo travelers (184)

Families with young children (668)

Families with older children (332)

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based on 2411 reviews
Hotel Condition/Cleanliness
Room Comfort/Standard
Staff Performance
Value for Money

7.3 ABDUL A.
December 23, 2013
Overall good experence staying at Melia Bali
Large hotel, not crowded, friendly staff
On the possitive side, check-in was a breeze, they provide enough room access card for every guest in the room. The overall hotel decor was nice and very spacious (e.g. reception area). Plenty of activities available to keep you occupied e.g. tennis court and very well equipped gym with shower. Nice lounge for guests to wait while waiting to be checked-in or after check-out. Nice pool. Water sports booth within hotel compound by the beach for booking water sports activities. Rooms were OK. Staff were very friendly and helpful. On the negative side, lift a little bit small, family room has shower only at top level. Hotel is just beside Bali-Collection (shopping centre), but it is not easily accessible outside of daytime hours (need to circle around via main entrance, along main road and then reach the shopping centre, when in fact it is just beside the hotel. A side entrance from the hotel available but via a muzeum which closes at 6pm. No shuttle service to take you to common places. Need to have your own transport, or book taxi. Nice beach but no facilities or activities organized e.g. kayaking which is available at another nearby hotel on the same beach.

9.7 Pricilla F.
December 10, 2013
Very nice and relaxing
garden, pool and nice room
Very nice stay, very nice staff (Mr. Sumartha at the front desk, very excellent service), Beautiful Garden , and very nice swimming pool.

7.7 Emily W.
December 04, 2013
Great family break. Lagoon access rooms - the best
Lagoon access room, breakfast, quiet location.
We has a fantastic time. Our son had a birthday on our first day there & the hotel had a cake waiting for us when we arrived. This is our second stay at Melia & we couldn't be happier. Will definitely becoming to stay again. Lagoon access rooms provide excellent swimming options ....especially for the shade in the afternoon. Breakfasts fantastic & the staff are very accommodating. Thank you for our wonderful holiday.

4.3 Beng N.
November 29, 2013
Not good
Large garden,private beach and nice swimming pool

8.7 Pohan L.
December 05, 2013
Wonderful, relaxing place to have holiday
Beautiful landscape, clean room, friendly staff

7.7 Adryanto H.
November 27, 2013
it was a very relaxing and pleasant stay
good hotel, beach front and excellent facilities
My stay was very nice and pleasant. we had a very good weekend break and enjoy the hotel very much.only some problems during check in as we just found out check in time is 3 PM?? so we have to wait around 30 mins in the lobby...

7.7 Clifford L.
November 25, 2013
"Could-be-better" Hotel
Security, Close to Beach and good breakfast variety
Great breakfast spread, big comfortable bed. However, old and dated bedroom furniture.

9.3 Meaghan B.
December 02, 2013
Beyond Words
Staff Pool Food
Fantastic. Staff were amazing. Room was great. Level V is a must. Cocktail hour between 4 and 8 not to be missed.

7 Hans T.
April 10, 2014
Enjoy the beach!
Quite Beach and great hotel
Overall my stay was great. The hotel was good and the beach just right behind the hotel. Its a nice hotel for you who wants to relax and enjoy the beach.

7.7 Yu T.
November 29, 2013
Very nice experience.
Pretty, clean and nice staffs
It was a great experience staying Melia Bali. The staffs are friendly and room is clean.