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Very good 8.0
Based on 757 reviews

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About Melia Hanoi Hotel


Internationally managed by Melia Hotels International, Melia Hanoi Hotel features the region’s breathtaking views over the city of Hanoi. The hotel boasts a strategic location that is close to popular tourist attractions such as Hoan Kiem Lake, the old quarter, Quan Su Pagoda, Temple of Literature, Ho Chi Minh Mausoleum, and One Pillar Pagoda - a historic Buddhist temple. Rooms are spacious and cozy with 5-star standards. Melia Hanoi Hotel offers excellent facilities which include an outdoor swimming pool, fully-equipped fitness center, hairdresser, and a luxurious spa which guarantees distinguished guests ultimate relaxation. For dining, guests can enjoy two exquisite restaurants serving the finest local Vietnamese cuisine or the special International culinary dish. For guests' convenience, the hotel's chef is well-experienced to prepare Halal food and a special menu during the month of Ramadan. The hotel’s Cava Lounge offers guests delightful cocktails or an elegant afternoon tea, while Melia Deli offers guests a wide range of daily fresh baked breads, rolls, exquisite French Pastries, and delicious cakes. The staff will ensure to exceed every expectation and make your stay memorable here at Melia Hanoi Hotel.
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  • free Wi-Fi in all rooms
  • Wi-Fi in public areas


  • taxi service
  • car park
  • airport transfer
  • car hire

Fitness & recreation

  • fitness center
  • sauna
  • spa
  • massage
  • steamroom

Swimming & soaking

  • hot tub
  • outdoor pool

Food & beverage

  • convenience store
  • 24-hour room service
  • room service
  • restaurant
  • coffee shop
  • bar


  • pets allowed

Cleaning services

  • daily housekeeping
  • laundry service
  • dry cleaning

Guest services

  • private check in/check out
  • express check-in/check-out
  • luggage storage
  • babysitting
  • newspapers
  • tours
  • concierge

On-site facilities

  • wheelchair accessible
  • gift/souvenir shop
  • fireplace
  • casino
  • facilities for disabled guests
  • family room
  • elevator
  • executive floor
  • nightclub
  • salon
  • shops
  • smoking area

Health and security

  • 24-hour security
  • 24-hour front desk
  • safety deposit boxes

Business & money services

  • printer
  • photocopying
  • fax machine
  • meeting facilities
  • business center
  • ATM/cash machine on site
  • currency exchange

Languages Spoken

  • English
  • Chinese (Cantonese)
  • Chinese (Mandarin)
  • French
  • Japanese
  • Spanish
  • Vietnamese
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Child and extra bed policy
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-9 year(s) Must use an extra bed
  • Guests over 9 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room policy for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Airport Transfer Fee: 69 USD
Breakfast Charge (when not included in room rate): 22 USD
Check-In From: 02:00 PM
Check-Out Until: 12:00 PM
Distance from City Center: 0.3 km
Distance to Airport: 31 km
Non-Smoking Rooms / Floors: Yes
Number of Bars: 2
Number of Floors: 22
Number of Restaurants: 2
Number of Rooms : 306
Room Voltage: 222
Time to Airport (Minutes): 45
Year Hotel Built: 1999
Year Hotel Last Renovated: 2010
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Recent customer comments

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Very good

  • Hotel Condition/Cleanliness 8.2
  • Facilities 7.8
  • Location 8.3
  • Room Comfort/Standard 8.1
  • Service 8.0
  • Value for Money 7.6
  • Food/Dining 7.6

Kamal M.
June 17, 2016
Value for Money
Good business hotel at reasonable prices

Yoong L.
June 11, 2016
Nice Hotels and friendly staff
very nice and enjoy the stay at this hotel. Room was great!

Frank W.
June 10, 2016
Good value for money
Rooms are nice, but the odor inside the room when I opened the door was a bit disappointing after u go through the nice smelling floors. Very friendly stuff everywhere. Breakfest buffet doesnt left anything open. The dinner buffet flow of wine is amazing and you wish your stomach would be bigger to taste all dishes. Located near old town and the lake and near shopping destinations. I definitly will stay there again, even its not really a 5 star hotel. Wellness area need some upgrade.

Jasmen L.
June 02, 2016
One week stay at Hotel Melia
Excellent stay

Miu K.
Hong Kong
May 30, 2016
Meet my expectation
The service is good as a five star hotel. Although all the water supply was suddenly cut in my room, the staff can provide immediate help that sending the engineer to come and providing another room for shower. The only disappointed thing is the small swimming pool. Also, the swimming pool seems a bit dirty.

May 23, 2016
Value for money
Value for money

Irfan L.
May 16, 2016
good business hotel
facilities and location are ideal for business travellers

yew S.
May 11, 2016
Value for money
Excellent room space and comfortable,friendly staff.

April 30, 2016
Nice hotel at a good price
Everything about this hotel is good, rooms are good sized with all amenities, excellent staffs, very welcoming and positive approach by all staffs, good location, just walking distance from old quarters and many of the Hanoi's tourist attractions. Overall, very good choice at a reasonable price. Only disappointment were the lifts, not sure why and how they ended up with those small and ordinary lifts inside such a beautiful hotel. With 4-5 people, its already full and if you have luggage, then you don't have space to join other people in lift.

Ivan D.
April 21, 2016
Good hotel for family