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About Melia Hanoi Hotel


Internationally managed by Melia Hotels International, Melia Hanoi Hotel features the region’s breathtaking views over the city of Hanoi. The hotel boasts a strategic location that is close to popular tourist attractions such as Hoan Kiem Lake, the old quarter, Quan Su Pagoda, Temple of Literature, Ho Chi Minh Mausoleum, and One Pillar Pagoda - a historic Buddhist temple. Rooms are spacious and cozy with 5-star standards. Melia Hanoi Hotel offers excellent facilities which include an outdoor swimming pool, fully-equipped fitness center, hairdresser, and a luxurious spa which guarantees distinguished guests ultimate relaxation. For dining, guests can enjoy two exquisite restaurants serving the finest local Vietnamese cuisine or the special International culinary dish. For guests' convenience, the hotel's chef is well-experienced to prepare Halal food and a special menu during the month of Ramadan. The hotel’s Cava Lounge offers guests delightful cocktails or an elegant afternoon tea, while Melia Deli offers guests a wide range of daily fresh baked breads, rolls, exquisite French Pastries, and delicious cakes. The staff will ensure to exceed every expectation and make your stay memorable here at Melia Hanoi Hotel.
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  • Free Wi-Fi in all rooms
  • Wi-Fi in public areas


  • Taxi service
  • Car park
  • Airport transfer
  • Rental car

Fitness & recreation

  • Fitness center
  • Sauna
  • Spa
  • Massage(s)
  • Steamroom

Swimming & soaking

  • Hot tub
  • Swimming pool [outdoor]

Food & beverage

  • Convenience store
  • Room service [24-hour]
  • Room service
  • Restaurant(s)
  • Coffee shop
  • Bar


  • Pets allowed

Cleaning services

  • Daily housekeeping
  • Laundry service
  • Dry cleaning

Guest services

  • Check-in/check-out [private]
  • Check-in/check-out [express]
  • Luggage storage
  • Babysitting service
  • Newspapers
  • Tours
  • Concierge

On-site facilities

  • Gift/souvenir shop
  • Fireplace
  • Wheelchair accessible
  • Casino
  • Facilities for disabled guests
  • Family room
  • Elevator
  • Nightclub
  • Salon
  • Shop(s)
  • Smoking area

Health and security

  • security [24-hour]
  • front desk [24-hour]
  • Safety deposit boxes

Business & money services

  • ATM
  • Currency exchange

Languages spoken

  • English
  • Chinese (Cantonese)
  • Chinese (Mandarin)
  • French
  • Japanese
  • Spanish
  • Vietnamese
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Child and extra bed policy
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-9 year(s) Must use an extra bed
  • Guests over 9 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room capacity for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Airport Transfer Fee: 69 USD
Breakfast Charge (when not included in room rate): 22 USD
Check-In From: 02:00 PM
Check-Out Until: 12:00 PM
Distance from City Center: 0.3 km
Distance to Airport: 31 km
Non-Smoking Rooms / Floors: Yes
Number of Bars: 2
Number of Floors: 22
Number of Restaurants: 2
Number of Rooms : 306
Room Voltage: 222
Time to Airport (Minutes): 45
Year Hotel Built: 1999
Year Hotel Last Renovated: 2010
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Verified traveler reviews

Filter by traveler type
Very good

  • Cleanliness 8.2
  • Facilities 7.8
  • Location 8.3
  • Room Comfort/Standard 8.1
  • Service 8.0
  • Value for money 7.6
  • Food/Dining 7.6

Melvyn L. from Singapore
Business travelers
Stayed 4 nights in June 2016
Nice business hotel for events
It was great hotel to stay. Frequently used for business meetings.
Reviewed August 25, 2016

JUNG J. from South Korea
Solo travelers
Stayed 3 nights in August 2016
Employers are good
Thank you
Reviewed August 14, 2016

Hanseul H. from South Korea
Stayed 3 nights in July 2016
Good for trip to hoankiem
Nice service, clean room
Reviewed August 01, 2016

Peng T. from Malaysia
Business travelers
Stayed one night in July 2016
Good stay
Overall i'd say it was a good stay experience in Melia Hotel.
Reviewed July 30, 2016

Steve Y. from South Korea
Business travelers
Stayed 2 nights in June 2016
Excellent & comfortable at Melia
They are very kind and good... Thank you so much... Melia...^^
Reviewed July 03, 2016

Kamal M. from Singapore
Business travelers
Stayed 4 nights in June 2016
Value for Money
Good business hotel at reasonable prices
Reviewed June 17, 2016

Yoong L. from Malaysia
Business travelers
Stayed 2 nights in June 2016
Nice Hotels and friendly staff
very nice and enjoy the stay at this hotel. Room was great!
Reviewed June 11, 2016

Frank W. from Germany
Business travelers
Stayed 2 nights in June 2016
Good value for money
Rooms are nice, but the odor inside the room when I opened the door was a bit disappointing after u go through the nice smelling floors. Very friendly stuff everywhere. Breakfest buffet doesnt left anything open. The dinner buffet incl.free flow of wine is amazing and you wish your stomach would be bigger to taste all dishes. Located near old town and the lake and near shopping destinations. I definitly will stay there again, even its not really a 5 star hotel. Wellness area need some upgrade.
Reviewed June 10, 2016

Jasmen L. from Singapore
Business travelers
Stayed one night in May 2016
One week stay at Hotel Melia
Excellent stay
Reviewed June 02, 2016

Miu K. from Hong Kong
Business travelers
Stayed one night in May 2016
Meet my expectation
The service is good as a five star hotel. Although all the water supply was suddenly cut in my room, the staff can provide immediate help that sending the engineer to come and providing another room for shower. The only disappointed thing is the small swimming pool. Also, the swimming pool seems a bit dirty.
Reviewed May 30, 2016


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