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About Melia Hanoi Hotel


Internationally managed by Melia Hotels International, Melia Hanoi Hotel features the region’s breathtaking views over the city of Hanoi. The hotel boasts a strategic location that is close to popular tourist attractions such as Hoan Kiem Lake, the old quarter, Quan Su Pagoda, Temple of Literature, Ho Chi Minh Mausoleum, and One Pillar Pagoda - a historic Buddhist temple. Rooms are spacious and cozy with 5-star standards. Melia Hanoi Hotel offers excellent facilities which include an outdoor swimming pool, fully-equipped fitness center, hairdresser, and a luxurious spa which guarantees distinguished guests ultimate relaxation. For dining, guests can enjoy two exquisite restaurants serving the finest local Vietnamese cuisine or the special International culinary dish. For guests' convenience, the hotel's chef is well-experienced to prepare Halal food and a special menu during the month of Ramadan. The hotel’s Cava Lounge offers guests delightful cocktails or an elegant afternoon tea, while Melia Deli offers guests a wide range of daily fresh baked breads, rolls, exquisite French Pastries, and delicious cakes. The staff will ensure to exceed every expectation and make your stay memorable here at Melia Hanoi Hotel.
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Hotel Facilities

  • 24-hour front desk
  • 24-hour room service
  • 24-hour security
  • airport transfer
  • ATM/cash machine on site
  • babysitting
  • bar
  • business center
  • car hire
  • casino
  • coffee shop
  • concierge
  • convenience store
  • currency exchange
  • daily housekeeping
  • dry cleaning
  • elevator
  • executive floor
  • express check-in/check-out
  • facilities for disabled guests
  • family room
  • fax machine
  • fireplace
  • gift/souvenir shop
  • laundry service
  • luggage storage
  • meeting facilities
  • newspapers
  • nightclub
  • photocopying
  • printer
  • private check in/check out
  • restaurant
  • room service
  • safety deposit boxes
  • salon
  • shops
  • smoking area
  • taxi service
  • tours
  • wheelchair accessible

Sports and Recreation

  • fitness center
  • hot tub
  • massage
  • outdoor pool
  • sauna
  • spa
  • steamroom


  • free Wi-Fi in all rooms
  • Wi-Fi in public areas


  • car park

Languages Spoken

  • Chinese (Cantonese)
  • Chinese (Mandarin)
  • English
  • French
  • Japanese
  • Spanish
  • Vietnamese
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Members of the Meliá Hotels International loyalty program receive points and benefits for their stay.

Benefits for MeliáRewards members include:
- 10 points for every Euro or USD you spend on your booking
- Internet at all Meliá and Gran Meliá Hotels
- Bottle of mineral water the first night of your stay
- Guaranteed room when redeeming points
- Earn and redeem your MeiláRewards points at Meliá’s own Yhi Spa
- Buy and transfer MeliáRewards points
- Exclusive service hotline for bookings or questions
- A welcome gift of 2,000 MeliáRewards points
- Other flexible options for redeeming your points

Children and extra beds
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-9 year(s) Must use an extra bed
  • Guests over 9 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room policy for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Airport Transfer Fee: 69 USD
Breakfast Charge (when not included in room rate): 22 USD
Check-In From: 02:00 PM
Check-Out Until: 12:00 PM
Distance from City Center: 0.3 km
Distance to Airport: 31 km
Non-Smoking Rooms / Floors: Yes
Number of Bars: 2
Number of Floors: 22
Number of Restaurants: 2
Number of Rooms : 306
Room Voltage: 222
Time to Airport (Minutes): 45
Year Hotel Built: 1999
Year Hotel Last Renovated: 2010
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Important notice

From July 1, 2015 to June 30, 2016, citizens of Britain, Germany, France, Spain and Italy are exempt from Vietnam visa.
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Verified traveler reviews

Filter by traveler type
All reviews (745)

Business travelers (368)

Couples (207)

Solo travelers (81)

Families with young children (23)

Families with older children (39)

Groups (28)

Very good
Hotel Condition/Cleanliness
Room Comfort/Standard
Staff Performance
Value for Money

April 30, 2016
Nice hotel at a good price
Everything about this hotel is good, rooms are good sized with all amenities, excellent staffs, very welcoming and positive approach by all staffs, good location, just walking distance from old quarters and many of the Hanoi's tourist attractions. Overall, very good choice at a reasonable price. Only disappointment were the lifts, not sure why and how they ended up with those small and ordinary lifts inside such a beautiful hotel. With 4-5 people, its already full and if you have luggage, then you don't have space to join other people in lift.

9.6 Ivan D.
April 21, 2016
Good hotel for family

March 10, 2016
Comfortable stay in hanoi
Clean, relax, nice cafe
Very comfortable and good value to stay. We want to comeback again.

7.3 Shen L.
January 31, 2016
New renovated, warm
Warm room, good food and good staff
Hotel was recently renovated (I used to stay but had moved to other hotels since then) and must say that it is now more comfortable. I stayed in the hotel throughout the cold and wet winter and was warm and comfortable.

9.7 Seow N.
November 25, 2015
Nice as always
Staff, comfort, room
It has been a while since I last stayed here and it was a pleasant surprise when I saw that the rooms had been renovated. Looks very nice now. I got a free upgrade to the suite and it's a really nice gesture. I enjoyed my stay here, as always.

10 Tomaz J.
November 16, 2015
Great hotel,friendly staff and convenient location
Location, staff, design
Staff is very attentive and hotel's location is perfect for business travelers with most important institutions being just around the corner. Also, the old city centre with its lake is just few minutes away.

8 James B.
United States of America
October 20, 2015
Like it a lot
Location staff bed
Just one night and off up north, good hotel and we'll stay again.

8.7 Samir D.
December 23, 2015
Great Hotel for vietnam
Location. Room size, price
Excellent as always

9.7 Misook K.
New Zealand
October 05, 2015
Very good
Location. Friendly staff. Nice food
It was very nice

7.3 CHUN T.
December 21, 2015
Good stay
Clean, good location, helpful staffs