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Melia Hanoi Hotel

44B Ly Thuong Kiet Street, Hoan Kiem District, Hoan Kiem District - Opera House, Hanoi, Vietnam (Show on map)

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Area: Hoan Kiem District - Opera House Number of Rooms: 306
Free Wi-Fi

Recent customer reviews

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Very Good

7.9

based on
683 reviews

Value for Money
7.5
Location
8.3
Staff Performance
7.9
Hotel Condition/Cleanliness
8.1
Room Comfort/Standard
8.1
Food/Dining
7.6
All reviews (683)
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Marilyn C. Couples Singapore, November 16, 2014
Nice renovated rooms

New feel, value for money and venue
9.3
It has the same old rustic feel whilst the room we stayed is nicely renovated. Renovation is still ongoing on other parts of the hotel and sounds are largely heard till after 6pm. Otherwise a very pleasant stay.
Xiaowei L. Business travelers China, November 13, 2014
Nice hotel centrally located

Easy access to the old town, nice room and friendly staff
10
Very nice
Chua W. Business travelers Singapore, November 11, 2014
GOOD

FOOD, LOCATION ,QUITE NEAR TO THE LAKE
7.7
GOOD TO STAY IN THE AREA.IT IS VERY QUIET.ALOT OF TAXI IN THE HOTEL.
Awang K. Business travelers Malaysia, November 8, 2014
Just ok...

No
6.3
Jules F. Business travelers Switzerland, November 8, 2014
Noisy Place

Location, Modern Room Decor, Fruit Platter (when you get it)
6
Poor noise insulation! you can hear your neighbors and their TV easily, and you think your door bell rings but its the neighbors. Also every night you have this blasting disco music from an opposite semi-outdoor disco until morning hours, especially loud if you are on 5, 6, 7, 8, 9, 10, 11 or 12th floor facing the entrance. The lobby restaurant (El Patio) has an unpleasant damp smell. The breakfast variety is good, but the food quality is very average. I usually enjoy coffee in Vietnam, but the coffee served at breakfast is hardly drinkable. The hotel elevators are very "moody", the required key card often does not work and needs to be replaced, had mine redone 3 times. I even saw several times the hotel staff struggling with it with their own cards.
Prof M. Solo travelers Bangladesh, November 8, 2014
Room is more clean

LOBBY
8
Abdulrazaq S. Solo travelers United Arab Emirates, November 1, 2014
nice hotel but far from everything

food was good, staff was helpfull
7.7
Tong J. Business travelers Singapore, October 21, 2014
Central location, clean and comfortable

Big bed, good breakfast spread and staff service
6.3
Good
Tong J. Business travelers Singapore, October 21, 2014
Clean , Comfortable

Good location. comfortable bed, good customer service
7
Good.. will stay there again.
Michael P. Business travelers United Kingdom, October 11, 2014
good location

location is good
7.7
This was the location of an event I was attending so very convenient. The staff were very attentive and positive. The food remains very so so - looks good but taste free. The are upgrading the rooms so there is some disruption but nothing that really affected me on this trip

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Customer Reviews - Melia Hanoi Hotel, Hanoi

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