arrow-up-icon Earn points on your existing loyalty program!
Back to hotel info

Recent customer comments

Filter by traveler type
Very good



based on 759 reviews
  • Hotel Condition/Cleanliness 8.2
  • Facilities 7.8
  • Location 8.3
  • Room Comfort/Standard 8.1
  • Service 8.0
  • Value for Money 7.6
  • Food/Dining 7.6

Ivan D.
Vietnam
April 21, 2016
Good
Good hotel for family

YOON J.
South Korea
March 11, 2016
good
food
good location. kindly service.

KATSUMI H.
Japan
March 10, 2016
Comfortable stay in hanoi
Clean, relax, nice cafe
Very comfortable and good value to stay. We want to comeback again.

Shen L.
Malaysia
January 31, 2016
New renovated, warm
Warm room, good food and good staff
Hotel was recently renovated (I used to stay but had moved to other hotels since then) and must say that it is now more comfortable. I stayed in the hotel throughout the cold and wet winter and was warm and comfortable.

Samir D.
India
December 23, 2015
Great Hotel for vietnam
Location. Room size, price
Excellent as always

CHUN T.
Singapore
December 21, 2015
Good stay
Clean, helpful staffs, good location.
Has returned many times to Melia over past 8 years for biz trip to Hanoi.

CHUN T.
Singapore
December 21, 2015
Good stay
Clean, good location, helpful staffs

Jutatip W.
Thailand
December 09, 2015
Professional staff
Location, food and staff
Very fantastic staying and convenient location

Seow N.
Singapore
November 25, 2015
Nice as always
Staff, comfort, room
It has been a while since I last stayed here and it was a pleasant surprise when I saw that the rooms had been renovated. Looks very nice now. I got a free upgrade to the suite and it's a really nice gesture. I enjoyed my stay here, as always.

Tomaz J.
Slovenia
November 16, 2015
Great hotel,friendly staff and convenient location
Location, staff, design
Staff is very attentive and hotel's location is perfect for business travelers with most important institutions being just around the corner. Also, the old city centre with its lake is just few minutes away.