2015
Very good 7.9
Based on 6167 reviews

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About Melia Kuala Lumpur

Description

Meliá Kuala Lumpur is the first and unique Earthcheck Platinum Certified Hotel in Malaysia. Strategically located in the heart of the city and surrounded by several prestigious buildings stands the Melia Kuala Lumpur. Situated within the Golden Triangle and commercial area, the hotel occupies an unbeatable location. Only three minutes by monorail from the Iconic Petronas Twin Towers, famous shopping places, and cultural attractions like Bintang Walk, Little India, and Central Market, the hotel is ideal for guests on business or leisure. Every room is spacious and well-appointed. All rooms feature high-speed internet access to keep guests connected. The hotel offers a wide range of dining options filled with the flavors and variety that define Malaysia. A gym and swimming pool are available for relaxation while a host of functional meeting rooms and a business center stands ready when work calls. With an impeccable location, first-rate service, facilities that delight, and a devotion to sustainability, Melia Kuala Lumpur is perfect for any traveler looking to be at the center of all the action.
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Features

Internet

  • Free Wi-Fi in all rooms
  • Wi-Fi in public areas

Transportation

  • Valet parking
  • Car park
  • Airport transfer

Fitness & recreation

  • Fitness center

Swimming & soaking

  • Swimming pool [outdoor]

Food & beverage

  • Room service [24-hour]
  • Room service
  • Restaurant(s)
  • Poolside bar
  • Bar

Pets

  • Pets allowed

Cleaning services

  • Laundry service
  • Dry cleaning

Guest services

  • Luggage storage
  • Babysitting service
  • Tours
  • Concierge

On-site facilities

  • Elevator
  • Shop(s)
  • Smoking area

Health and security

  • front desk [24-hour]
  • Safety deposit boxes

Languages spoken

  • English
  • Chinese (Cantonese)
  • Chinese (Mandarin)
  • Indonesian
  • Malay
  • Spanish
  • Tamil
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Policies

Child and extra bed policy
Infant 0-2 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 3-12 year(s) Must use an extra bed
  • Guests over 12 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room capacity for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Airport Transfer Fee: 180 MYR
Breakfast Charge (when not included in room rate): 29 MYR
Check-In From: 02:00 PM
Check-Out Until: 12:00 PM
Distance from City Center: 1. Km
Distance to Airport: 43. Km
Non-Smoking Rooms / Floors: Yes
Number of Bars: 2
Number of Floors: 18
Number of Restaurants: 1
Number of Rooms : 288
Room Voltage: 240
Time to Airport (Minutes): 40
Year Hotel Built: 1990
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Verified traveler reviews

Filter by traveler type
Very good



  • Hotel Condition/Cleanliness 7.8
  • Facilities 7.5
  • Location 9.0
  • Room Comfort/Standard 7.8
  • Service 7.7
  • Value for Money 7.7
  • Food/Dining 7.5
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Koa T.
United States
August 29, 2016
Average above
Slow response on the customer service

Mohammed H.
Bangladesh
August 24, 2016
Nice hotel, pleasant stay.
The Melia is located just opposite of Berjaya Times Square Mall and right behind BB Plaza, Sungai Wang, Low Yat Plaza etc. It is in the best possible location, just close enough to the hustle and bustle of Jalan Bulan in Bukit Bintang, but far enough from the noise for a good night's sleep. It is very conveniently located near all the major malls and the MRT is right on it's door step. There is a small 7-11 on one side, along with a Starbucks and a KK Mart on the other. I would definitely recommend this hotel to any traveler, solo or with family. The rooms are clean, updated recently. The bathroom fittings and fixtures are all new and extremely good, especially the ROCHE shower-head. The staff is in generally very friendly, though I have had an issue with the guy in charge of valet parking, other than that, they were very polite and helpful. The restaurant on the ground floor serves good food, but it's a bit slow. This is a great hotel and I do recommend it.

Fadzrina A.
Malaysia
August 24, 2016
Good location with disappointing receptionist
Our room have no kiblat indication, no menu; its almost like the room was not ready. The receptionist had no courtesy, late respond accept for reminding us to leave which they did efficiently. The bellman, housekeeping was nice and helpful.

Maxentius D.
Malaysia
August 22, 2016
Good location. Very very very near to monorail. Friendly staff. Good & fast service. Clean.

ABANG A.
Malaysia
August 20, 2016
Good location and dissapointing service at reception
I had stayed here for 1 night. I had big expectation about this hotel. I was came to check in around 2pm when they asked me to wait for 40 minutes for my room to be ready. When I sit around the lobby, I saw many foreigners check-in but get their room immediately. While waiting, I was so hungry and decided to have a lunch. My room should be ready at 2.40pm, I was took some time to look around Berjaya Times Square as I was back to the reception at 4pm. I was expected to have my room by now as I had given them extra time. At 4pm, when I asked for my room key, I was surprised that they said my room was not ready. What a joke. For the big hotel, they said that is the only room available and I need to wait for a little bit. As it was late check-in and their fault, I asked for late check-out as for my late check-in return. They said NO if I checked-out late, I will need to pay. What a rip-off and non-professional hotel. 5p to check-in and I was the only one to wait, might be because I am Malaysian not foreigner. For the room, it was spacious and brand new. Extraordinary room. Excellent. Swimming pool is so tiny same goes to their gym. Breakfast was excellent. If using Agoda, you can't redeem your Melia point.

Methawee P.
Thailand
August 17, 2016
Nice
Good

Alvin N.
Singapore
August 17, 2016
Cosy with a nice breakfast
Convenient location

Nur A.
Singapore
August 16, 2016
NurAfiq
Good location, big rooms and convenient. Breakfast was great and most of all my children love it have always been my family choice of hotel.

Ee T.
Malaysia
August 15, 2016
Good location
Just in front of time square. Good location to hunt food.

Benny T.
Singapore
August 15, 2016
Great location, value for money.
Superb location, right opposite Berjaya Time Square, and 2 mins walk to the train station. The old room was quite bad, toilet flush, 2 wall plugs & kettle not working. The sweet hotel Manager Rosanna brought us to a newly furbished room after we requested for a change, which was much more elegant and comfy. Friendly staff, good breakfast and overall a good stay.



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