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Very good 7.9
Based on 6168 reviews

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Very good

based on 6168 reviews
  • Hotel Condition/Cleanliness 7.8
  • Facilities 7.5
  • Location 9.0
  • Room Comfort/Standard 7.8
  • Service 7.7
  • Value for Money 7.7
  • Food/Dining 7.5
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Shaun C.
May 18, 2014
Good Location
Good Location
Good hotel with excellent location. Room rates are very reasonable. Will choose to stay here again when I visit Kuala Lumpur.

Brooke E.
May 18, 2014
Great location, good service and big rooms.
Location, location, location
Stayed 3 nights in interconnecting rooms on the Jalan Imbi side - was a bit noisy due to it being a busy road but provided free entertainment to our 1.5 year old to watch the traffic and monorail out the window. One of our rooms had a plumbing problem which they tried to fix the first night, seemed ok then was really leaking the second night. They offered to move rooms but we decided it wasn't a big deal for one more night. Breakfast was good with lots of options and the location is really good for getting on the monorail or shopping in Bukit Bintang - note it is closer to Low Yat and Sungwei Plaza than Pavillion but I prefer that type of shopping...we would stay there again.

eunice C.
May 18, 2014
Clean, good breakfast and good transport accessibility
Good but it is about time they change their shampoo and conditioner.

Ong T.
May 18, 2014
Nothing out of expectation
Location,convenience and decent
Price on the high side for the quality given, but hotel is centrally located and offers convenience to nearby attractions.

Gavin M.
May 17, 2014
Disappointing but good location
Location, food, checking-out
Check-in was long, complicated and seemingly without concern from a staff who seemed jus a little too surly for me. I boo hotels which offer good internet connection to help with work and just staying in touch - it's 2014 after all! Despite advertising in-room Wifi, my first room had neither wifi nor a cable connection. So after the difficult check-in, I then had to move rooms. Even then, the connection was marginal. Not good enough for a hotel claiming this standard. The room was clean but desperately in need of a refurb. The bathroom is old with a "step-in" shower over the bath. This needs a refurb too! One good point, the restaurant is excellent. Another good point, the hotel is well located for getting around central KL and for shopping. I'd try somewhere else over this hotel when I visit next time.

May 17, 2014
Good location, easy access to Shopping Belt
Location, Clean and big room
Enjoyable and comfortable stay surely will recommend friend to stay there, only one regret is that during our stay we don't have wifi and Lan internet in the room.

Christopher F.
United Kingdom
May 16, 2014
Great food but old room
Food, location, overall value
This was our second stay at Melia KL. Accommodation in KL is not very cheap- but this hotel satisfied us as it offered good location (close to some shopping centres, local eateries) and great food, keeping the rate very competitive. Some downsides were the bathroom , which looked old and damp, and room service (we asked for extra body soap but we had to call 4-5 times to receive it). However, overall, this hotel offers good cost performance.

Mano H.
May 16, 2014
Pleasant and comfortable
Big room, free wifi, proximity to shopping centers

mansor M.
May 15, 2014
comfortable stay; minor hiccups
location; friendly staff; comfortable room
in-room chiller/fridge not as cold as expected. the tap on the bathroom sink does not run water in the volume as it should reasonably be @ the water was running quite small and did not have hot/cold option although the tap blue/red colored button indicated as if it did.

Mohamad Y.
May 15, 2014
Fantastic Stay
Clean, Friendly and Centrally Located
Its very good hotel. Located in Bukit Bintang. All around is shopping complex. Easy to get food, there's a few restaurant, Chinese, Muslim, Indian, and also Arabian. Staff are so friendly. Room are spacious and clean. Just one thing is about the parking, its very narrow. If you are driving a big car, just be extra careful. Thanks