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Melia Kuala Lumpur

16, Jalan Imbi, Bukit Bintang, Kuala Lumpur, Malaysia 55100 (Show on map)

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Area: Bukit Bintang Number of Rooms: 288
Free Wi-Fi

Recent customer reviews

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Very Good

7.9

based on
5579 reviews

Value for Money
7.7
Location
9.0
Staff Performance
7.7
Hotel Condition/Cleanliness
7.8
Room Comfort/Standard
7.8
Food/Dining
7.5
All reviews (5579)
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Liew Y. Couples Malaysia, September 24, 2013
comfortable bed with large room

good location, large room and good breakfast
6.3
Cynthia O. Groups Singapore, September 23, 2013
Comfortable

Room size is good, location fantastic
6.7
Stay was comfortable, however, the staff needs training on efficiency. (eg no. 1: I requested a twin bed and it was stated in my coupon, however, during check-in, the staff assumed and almost arranged a King size bed for my brother and me.) (eg no.2: I have to call up to request in-hse slipper just like other agoda reviewer mentioned.) (eg. 3: Told the staff during check-in that i needed wi-fi but he did not register my request) (eg. 4: The staff did not provide an honest answer when i asked the difference between the meter run taxi and hotel taxi to the airport, the staff told me that meter run taxi is more expensive than the hotel taxiRM90, however, when we reach airport, we saw the meter only at RM60(exclude toll charges). The greatest downside of this hotel: they do not provide free Wi-Fi in the room, NOT EVEN in the lobby,in this Century, Hello Melia...please buck up.
Arthur V. Couples Netherlands, September 23, 2013
Fantastic service is a perfectly located hotel

Service, luxery and location
10
We had a perfect stay at Melia, very good location, monorail in front of the hotel, great rooms, perfect staff, just perfect in every way.
Jose M. Couples Peru, September 23, 2013
Good expericne

Location, location, location
7.3
Had some problems with AC, but the manager companseated us with free access to Exec lounge and bfast.
Chin T. Couples Singapore, September 22, 2013
Good location

Location, friendly staff, clean hotel
6.7
Hotel was centrally located, closed to restaurants and shopping centres. Staff are friendly and warm. transportation is easy to any part of the city, in fact many other shopping centres can be easily reached via public transport. Rooms are clean and decent. Staff responded quickly to request for missing towel.
Wei C. Business travelers Malaysia, September 21, 2013
Centrally located at Golden Triangle of KL

Walking distance to Imbi monorial station, a lot entertainment and nightlife ard, clean and comfortable room environment
7.3
Sure will return stay next time in KL. Easy access to public transport and walking distance to various shopping complexes. Variety choice of breakfast provided. However it should provide free wifi access in the bedroom. Not enough reception front desk staffs during morning time for check out
Ban C. Business travelers Singapore, September 21, 2013
good

All the above
8.3
Ting S. Families with young children Malaysia, September 21, 2013
nice environment ,with nice facility

food,location,facility
8
nice, can shopping at nearby shopping centres also can use the free facility such as swimming pool but request WIFI access ,need additional charges
Sharlane F. Couples Singapore, September 21, 2013
Centrally located no frills hotel

Location, location, location
5.3
The location was perfect, right across the street from Times Square shopping mall. Starbucks and monorail within 50 meters of hotel. Close to famous food street Jalan Alor, plenty of affordable spas and massage places to chose from, all within walking distance of hotel. Wifi is 29 ringgit (10USD) a night but the connection is extremely slow. Rooms are spacious BUT the pillows have seen better days and the bed sheets are made of polyester so it is tolerable at best. If the constant droning noise of the A/C unit (both yours and the hundreds outside your window) doesn't bother you, this hotel would be suitable.
Denis C. Solo travelers Italy, September 20, 2013
great hotel for business meeting

clean, service, friendly staff
9
great, I've been staying at the executive club floor. staff very friendly, large rooms, comfortable bed, clean, WiFi, right in front of sky train Imbi station and several mall

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Customer Reviews - Melia Kuala Lumpur, Kuala Lumpur

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