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Melia Kuala Lumpur

16, Jalan Imbi, Bukit Bintang, Kuala Lumpur, Malaysia 55100

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Very good

7.9

based on
5979 reviews

4782 reviews in English

Value for Money
7.6
Location
9.0
Staff Performance
7.7
Hotel Condition/Cleanliness
7.8
Room Comfort/Standard
7.8
Food/Dining
7.5
All reviews (5979)
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Amalina A. Families with older children Singapore, December 1, 2013
Good if you want to shop and travel by bus/train.

Nice big beds, good breakfast, very accessible.
7.7
Love the bed as it is big. However, the furniture are quite dated. Price is okay for location.
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Karen L. Families with older children Australia, December 1, 2013
Good value hotel

Large room, closed to big shopping mall & mono rail
8
Comfortable stay with the amount paid. Mono rail just around the corner and makes it so easy to travel around KLCC
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Elsie J. Families with young children Malaysia, November 30, 2013
Convinient, close to shopping areas

convinient, great breakfast & friendly staff.
7.3
Satisfy. Everything was great including the staff. Near to shopping areas and centrally located.
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Jamil S. Families with young children Brunei Darussalam, November 30, 2013
so happy

good breakfast nice and clean
9.3
so great and happy but budget for hotel expensive
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Lynda B. Groups Australia, November 29, 2013
Rooms are very tired

Friendly Food and Beverage staff, excellent restaurant and location to shopping and monorail.
7.3
The rooms are very tired and in need of a good clean. The handle on the toilet flush broke on day 2 of a 4 day stay. Despite telephone calls to maintenance, a stop at the reception desk to notify them of the problem and the toilet cistern lid being removed and not being "noticed" by housekeeping, the toilet was not fixed by the time we checked out. We again notified the reception. I do not have enough words to praise the F&B staff, very friendly and compliments to the Department. The dinner and breakfast buffet were superb.
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Erling R. Couples Denmark, November 27, 2013
Hotel good, but WiFi very expensive and a bit slow

Location, food ,piano lounge
7
Checkin was disappointing as there was no free Wifi such as advertised on top of Agoda's site ( green flashing). Other guests had booked this hotel based on the same observation.
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Swee T. Couples Singapore, November 27, 2013
good stay clean good service will return again

good stay clean good service will return again
8
good stay clean good service will return again....
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Anthony H. Business travelers Singapore, November 27, 2013
Disappointing!

location, location, location
7.7
Disappointing from a 4-5 star hotel. The only good thing about this hotel is location. Near shopping and train station. Bad things, safe deposit box is not fastern properly to the wardrobe, air con not cool. Thermostat not working.
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David H. Couples Australia, November 26, 2013
Great third stay

Location staff Access to transport
8.7
We had a great holiday. The Melia needs to update its rooms as they are getting a bit old breakfast was not up to its standard we had to ask for the bay to by filled had to wait forty minutes for eggs
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Gene L. Couples Australia, November 26, 2013
not a friendly hotel and hotel needs upgrading urg

none
3.7
I would not go back to stay again and l am sure there are many better hotels aroind for the same price
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