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Melia Kuala Lumpur

16, Jalan Imbi, Bukit Bintang, Kuala Lumpur, Malaysia 55100 (Show on map)

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Melia Kuala Lumpur Kuala Lumpur - Melia Guestroom Melia Kuala Lumpur Kuala Lumpur - Premium Guestroom Melia Kuala Lumpur Kuala Lumpur - The Level Melia Kuala Lumpur Kuala Lumpur - Restaurant Melia Kuala Lumpur Kuala Lumpur - Restaurant Melia Kuala Lumpur Kuala Lumpur - Restaurant Melia Kuala Lumpur Kuala Lumpur - Pub/Lounge Melia Kuala Lumpur Kuala Lumpur - Club Lounge Melia Kuala Lumpur Kuala Lumpur - Lobby Melia Kuala Lumpur Kuala Lumpur - Meeting Room Melia Kuala Lumpur Kuala Lumpur - Meeting Room Melia Kuala Lumpur Kuala Lumpur - Meeting Room Melia Kuala Lumpur Kuala Lumpur - Swimming Pool Melia Kuala Lumpur Kuala Lumpur - Fitness Room Melia Kuala Lumpur Kuala Lumpur - Exterior Melia Kuala Lumpur Kuala Lumpur - Melia Facade at Night
Area: Bukit Bintang Number of Rooms: 288
Free Wi-Fi

Recent customer reviews

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Very Good

7.9

based on
4948 reviews

Value for Money
7.7
Location
9.0
Staff Performance
7.7
Hotel Condition/Cleanliness
7.8
Room Comfort/Standard
7.8
Food/Dining
7.6
All reviews (4948)
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Amy F. Families with young children Australia, October 17, 2013
One of the worst hotels Ive ever stayed in

Location
4.3
Awful stay from check in onwards. Kept waiting for 30 mins with a tired small child while they told me they didnt have a room for me and tried to find me a room then apologised as could only find a room on a lower floor, I gratefully accepted not realising this meant super noisy room right on the traffic and monorail line, after being kept awake the whole night by traffic noise and with a grumpy 4 year old not able to sleep I asked to be moved to a room, I had called at 3am to advise them, it took them until 3pm that afternoon for them to find us a room. They also had us move all of our luggage out into the hallway and wait there while the cleaned our first room so they could check someone else into it. Eventually they gave us another room and I was very grateful until rain started coming in the closed windows and wind whistling straight through them as they are not sealed so nearly as noisy as the first. So after having been awake for 36 hours straight we thought we take the easy page and ordered room service was told 20 mins it arrived an hour later and was only half the order 2 more phone calls and we had our meals. The following morning water started dripping (a lot of water) out of the light fittings it took 2 phone calls and a visit to reception to get it fixed (the lift broke on the way to tell reception). I have stayed in thousands of hotels and if this was a budget hotel then I would excuse it but its not. I ended up leaving the hotel after 3 nights despite having paid for 6 my 4 year old was crying asking if we could leave. It really was awful :( Please dont waste your money.
Philip R. Business travelers United States of America, October 17, 2013
Not worth the money, very ordinary

I can't really think of anything that stands out as "best" about this hotel.
4.7
Ordinary room in center of city, overpriced & no breakfast included. Water pressure in shower not great. No free internet, which is ridiculous for a business hotel and even paid internet was lousy, with a coming and going signal, lots of problems with wi-fi. Staff was good trying to sort the problem, however. Look elsewhere for a business hotel in downtown KL, this is too expensive for what you get. Only good thing is central location.
Wijaya W. Families with young children Indonesia, October 17, 2013
Really good location

Good location, location, and location
7.7
Its very good location which very easy access to other shopping centers and public transportation. Rooms may look a bit old, but very clean. Decent breakfast and polite guess staff. The only drawback is not provide free WiFi.
Theresia M. Families with older children Indonesia, October 16, 2013
easy access to shopping area

large room, centrally located, great access to monorail
7.3
It's been my 2nd times staying at Melia. Both experience were great. This time they upgrade my room to the Level for free.
Wei Y. Couples Singapore, October 15, 2013
Perfect Location but the hotel is old

Location & Good Breakfast
6
We are regular visitors to KL but it was sad to say that our stay at Melia was kind of disappointed. We checked in to the hotel at about 1pm but was told the room would only be ready at 2.30pm. In great despair the room was not ready until 3.30pm. Given it is rated as 4* we would expect a service recovery be extended to the guest. In comparison to other 4* hotels in KL, Melia should not be rated as 4* though its location is very good. Furthermore the hotel needs refurbishment to maintain its competitiveness.
Steven F. Families with older children Australia, October 15, 2013
clean and comfy

staff, Price and clean
8
Great, will be staying again on our next visit to KL
Ah T. Families with young children Malaysia, October 15, 2013
well, comfortable stay,but room a bit dirty.

central area, nice breakfast, nice room
5.7
nice staffs at counter. but take sometimes to bring up our belongings carparkj need to charge....disappointment
Peggy E. Couples New Zealand, October 15, 2013
Value for money

Large spaceious floor plan in the room, good selection of breakfast and friendly staffs
8
WE enjoyed our stay in Melia Hotel as it is centrally located, value for money! Only one issue.......the drain was block or I should say it was going very slow in the bath tub.
Meow L. Solo travelers Singapore, October 14, 2013
Great stay at a good price!

Big Room, Close to shopping complex, good attentive staff
9
Was upgrade to the club floor, room was bigger then expected and staff are very attentive.
Stephan B. Solo travelers Reunion Island, October 14, 2013
great stay

location, price, standing
8.7
really enjoyable. great location for shopping and food orgy

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Melia Kuala Lumpur Kuala LumpurMelia Kuala Lumpur Kuala Lumpur - Melia GuestroomMelia Kuala Lumpur Kuala Lumpur - Premium GuestroomMelia Kuala Lumpur Kuala Lumpur - The LevelMelia Kuala Lumpur Kuala Lumpur - RestaurantMelia Kuala Lumpur Kuala Lumpur - RestaurantMelia Kuala Lumpur Kuala Lumpur - RestaurantMelia Kuala Lumpur Kuala Lumpur - Pub/LoungeMelia Kuala Lumpur Kuala Lumpur - Club Lounge Melia Kuala Lumpur Kuala Lumpur - LobbyMelia Kuala Lumpur Kuala Lumpur - Meeting RoomMelia Kuala Lumpur Kuala Lumpur - Meeting RoomMelia Kuala Lumpur Kuala Lumpur - Meeting RoomMelia Kuala Lumpur Kuala Lumpur - Swimming PoolMelia Kuala Lumpur Kuala Lumpur - Fitness RoomMelia Kuala Lumpur Kuala Lumpur - ExteriorMelia Kuala Lumpur Kuala Lumpur - Melia Facade at Night

Customer Reviews - Melia Kuala Lumpur, Kuala Lumpur

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