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Very good 7.9
Based on 6166 reviews

Recent customer comments

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Very good

based on 6166 reviews
  • Hotel Condition/Cleanliness 7.8
  • Facilities 7.5
  • Location 9.0
  • Room Comfort/Standard 7.8
  • Service 7.7
  • Value for Money 7.7
  • Food/Dining 7.5
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Rozita S.
June 06, 2016
Strategic Location, Comfortable Rooms and Friendly Staff
One of my preferred hotels in Bukit Bintang area. Not my first time there and I have always like to stay @ The Level. Anna, Raya and the staff are very friendly and helpful.

Mohamad H.
June 04, 2016
Good location for shopping Value for money

Frances P.
June 01, 2016
Good location. Value for money
We ask them to pack the breakfast because we have early morining flight but they failed to give it. We checked out on may 31 around 530 am. Aside from that incident we love our stay.

Tan H.
May 31, 2016
Great locations n nicely renovated
Very nicely renovated rooms n clean but the connection rooms sound proof was bad. Can hear next door conversations.

Nurul S.
May 31, 2016
Great Location
Good location, friendly staffs and good spread of breakfast.

damien P.
May 30, 2016
Damien Prins
I stayed on the 17th floor, the noise from above is very disconcerting, no sleep for four nights told the GM, nothing eventuates.ordered room service the meals are ordinary, on one occasion the fried rice was not fresh, dry, chicken was bloody,egg over cooked, informed the GM, and still got charged, the overall attention to detail is non existing, will never stay there again, they also charge for late check out, to add salt to the disappointing stay😰😭

Ken T.
May 30, 2016
Old hotel in a good location
I have booked myself the newly renovated room but was upgrade to executive room but without club benefits. The surprise was short-lived. The room at 15 Floor is old, run-down and dusty (and with old carpet/furniture smell). Things are falling apart. If I knew that, I would have insisted that the newly renovated room, though it may be smaller. That said, I must say that the breakfast spread is quite good (though I didn't enjoy food) and the location is awesome. Low Yat Plaza, Berjaya Times Square and Jalan Alor are just stone throw away.

siek Y.
May 29, 2016
good place

Neo L.
May 27, 2016
Pleasant stay
The room is very spacious. Nice location with food centre and shopping mall nearby

Aida J.
Brunei Darussalam
May 26, 2016
Clean Room
The room is clean and the reception is also very helpful. Breakfast has a variety of food selections.