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Very good 7.9
Based on 6168 reviews

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Very good

based on 6168 reviews
  • Cleanliness 7.8
  • Facilities 7.5
  • Location 9.0
  • Room Comfort/Standard 7.8
  • Service 7.7
  • Value for money 7.7
  • Food/Dining 7.5

Nizam R.
May 16, 2016
Satisfactory (superior room)
Hotel was very clean. Room was spacious & clean. Only setback was that the toilet sink kept clogging up. There was also no spray beside the toilet bowl which was very inconvenient as whenever we were done with our "business", we had to climb over to the bathtub & switch on the shower. The room facilities were alright. They have bathrobes, bedroom slippers, safe box, ironing board, minibar(chargeable), digital weighing machine, laundry bag, hairdryer & an office desk. We went there as a honeymoon couple but all we got was a plate of 3 strawberries half-dipped in chocolate with the words "Happy Honeymoon" scrawled with chocolate on the plate. It came along with 2 bottles of Spritzer mineral water & a typed out letter to us. We were expecting more than that as we are sure the hotel staff could've done better than just a plate of THREE strawberries. Apart from all that, location was very convenient as the hotel is right opposite Berjaya Times Square mall & also only a minute walk to the train station. The hotel staff were not so welcoming & did not smile a single bit. Also, none of the staff actually greeted us and didnt make any eye contact. We would have rated Melia 5 stars if all the above points were met.

Pg Y.
Brunei Darussalam
May 15, 2016
Quick check in and out
My second stay at Melia hotel but this time with my children. Good location n near to shopping where Berjaya Times Square are just right infront of our hotel.We stayed for two nights. Second night when we came back from kidzania and shopping, back to hotel we felt that our room was very hot. We turned up the temperature but found out it was still hot. We complained snd maintenance msn came up to check but he told us that we need to move room as the motor of the air con is not working. Fast action was done n we moved to another room. Impressed with their good actions and staffs are very friendly.

May 14, 2016
Great location, worth my money
I've stayed at this hotel a couple of times and every time I stayed here, I was lucky to be upgraded to a better room. On my recent trip, we were upgraded to the Club Level. The staff are friendly and attentive. Breakfast spread was ok. Maybe because I've stayed there many times so the food doesn't appeal to me as much as it did. Monorail is just outside the hotel and Berjaya Times Square is on the opposite side. Bukit Bintang is just a station away or you could choose to walk. The only problem I always encounter with the hotel is their key cards. Apparently, you cannot put the key card close to your handphone as it will damage the magnetic strip. I've never had any problems with key cards from other hotels...

May 11, 2016
Overall satisfied.Value for money.

Nur A.
May 10, 2016
Pleasant stay
Hotel was clean and nice except for toilet do not have any spray pipe which was troublesome since the shower was attached. Got an awesome times square view. Overall nice hotel with good location but can be better!

Freia P.
May 10, 2016
Infront of Berjaya time square
Hotel is clean and new, nice view infront of Berjaya time square and walking distance to Petronas tower. They got everything you need in a room like what they have in a 5 star hotel. Comfy bed, our room has 2 double beds not single size bed so me and my partner slept comfortably and our 8 yr old son on the other bed.

Lee S.
May 10, 2016
Comfort Stay
Big room & bahtroom. A very convenient hotel & shopping mall distance with walking is only 5mins

Adi K.
May 09, 2016
Recommended hotel

United Kingdom
May 08, 2016
Bustling location. Wide spread for breakfast. And good service.

May 08, 2016
great location
Great location, easy to go everywhere from the hotel! Spacious and well furnished room.