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Melia Kuala Lumpur

16, Jalan Imbi, Bukit Bintang, Kuala Lumpur, Malaysia 55100

Recent customer reviews

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Very good

7.9

based on 6066 reviews

4850 reviews in English

Value for Money
7.6
Location
9.0
Staff Performance
7.7
Hotel Condition/Cleanliness
7.8
Room Comfort/Standard
7.8
Food/Dining
7.5
All reviews (6066)
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Mark M. Solo travelers Singapore, May 3, 2016
Good location
5.3
Good location. Old furnitures.
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Si P. Families with young children Singapore, May 2, 2016
convenient location.
4
convenient location. just opposite Berjaya Times Square. and walking distance to lot 10 & pavillion
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Rohaida S. Families with young children Singapore, May 2, 2016
Old hotel but nicely refurbished rooms
4.7
Fully renovated and worth the money for the cheapest room. room looks exactly as how it is in the picture
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Nick M. Couples United States of America, April 30, 2016
Excellent location & decent service
5
The Melia Hotel KL is right across the street from Berjaya Times Square and within walking quick distance to many resto's, shops, and convenience stores. In addition, the monorail station (Imbi) is literally right outside the front door of the hotel. We stayed in "The Level" room, but found it to be overrated for the price paid. Not much better (or useful benefit) than getting a regular room not on the upper floors of the hotel. Hotel is a bit old and outdated, but still functional. The shower could be improved, as water leaks on the floor around the tub when using it. Breakfast selection is good, and quality of food satisfactory as well.
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Soenarsono M. Couples Singapore, April 29, 2016
Terrific hotel, good location
5.3
Stayed for 4 nights. Nice, clean and comfortable room. Helpful and friendly staffs. Easy to get around. Loved the breakfast spread. No spa though. Will definitely come back.
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Roslina A. Couples Singapore, April 28, 2016
Very accommodating
6
Everything was great in Melia. Great breakfast, cleanliness and also the staff. Keep it up!
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Justin T. Couples Singapore, April 24, 2016
Bad service attitude
2.7
1) At point of check in, staff did not advise that room was a twin bedded. 2) Called to front desk, was told that room was already an upgrade as room was located on 14th floor. 3) Questioned the term upgrade as the room was just overlooking the roof of the next building (air conditioning condenser)! 4) Advised that stay was an Anniversary celebration. Staff didn't care nor acknowledge the fact. 5) Will NOT encourage anyone to stay at this hotel.
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Ivan A. Couples Indonesia, April 23, 2016
Excellent location
6.7
Near to everywhere..
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Cheng H. Business travelers Singapore, April 20, 2016
Good value & convenient
5.3
The price of room is reasonable and location is next to monorail station which is very convenient. Staff is friendly too.
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Paulus M. Couples Indonesia, April 19, 2016
Good place
5.3
Near to downtown
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