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Recent customer comments

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All reviews (6092)

Business travelers (912)

Couples (2193)

Solo travelers (697)

Families with young children (1052)

Families with older children (660)

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Very good
7.9
based on 6092 reviews
Hotel Condition/Cleanliness
7.8
Facilities
7.7
Location
9.0
Room Comfort/Standard
7.8
Staff Performance
7.7
Value for Money
7.6
Food/Dining
7.5

8 Shuk W.
Malaysia
May 16, 2016
Friendly stuff and great location
I traveled with my young daughter and a waiter pampered her by giving a loot bag when she's throwing her tantrums at the breakfast place. Super love their location as it is located right in front of Times Square and few minutes walk to Pavilion.

9.6 Freia P.
Philippines
May 10, 2016
Infront of Berjaya time square
Hotel is clean and new, nice view infront of Berjaya time square and walking distance to Petronas tower. They got everything you need in a room like what they have in a 5 star hotel. Comfy bed, our room has 2 double beds not single size bed so me and my partner slept comfortably and our 8 yr old son on the other bed.

7.2 Nur A.
Singapore
May 10, 2016
Pleasant stay
Hotel was clean and nice except for toilet do not have any spray pipe which was troublesome since the shower was attached. Got an awesome times square view. Overall nice hotel with good location but can be better!

8 SITI A.
Singapore
May 11, 2016
Satisfied
Overall satisfied.Value for money.

7.2 SUTHEIR R.
United Kingdom
May 08, 2016
Staycation
Bustling location. Wide spread for breakfast. And good service.

9.6 Adi K.
Indonesia
May 09, 2016
Good
Recommended hotel

7.2 JOCELYN C.
Singapore
May 08, 2016
great location
Great location, easy to go everywhere from the hotel! Spacious and well furnished room.

7.6 Mark C.
Singapore
May 04, 2016
Good location
Good location. Old furnitures.

7.6 Mohamad I.
Singapore
May 07, 2016
Staff Need Improvement!
Hotel Staff need to be more helpful, patience, flexible and friendly...good body language and good facial expression...Please improve and treat all Hotel Guests the same standard and equal. No double standard please.

6 Si L.
Singapore
May 03, 2016
convenient location.
convenient location. just opposite Berjaya Times Square. and walking distance to lot 10 & pavillion