Very good 7.3
Based on 76 reviews

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About Melody Inn Phoenix

Description

Designed for both business and leisure travel, Melody Inn Phoenix is ideally situated in Fenghuang (Phoenix); one of the city's most popular locales. Situated only from the city center, guests are well located to enjoy the town's attractions and activities. With its convenient location, the hotel offers easy access to the city's must-see destinations.

At Melody Inn Phoenix, the excellent service and superior facilities make for an unforgettable stay. While lodging at this wonderful property, guests can enjoy free Wi-Fi in all rooms, 24-hour room service, express check-in/check-out, luggage storage, Wi-Fi in public areas.

The hotel features 15 beautifully appointed guest rooms, many of which include internet access – wireless, internet access – wireless (complimentary), air conditioning, heating, balcony/terrace. Besides, the hotel's host of recreational offerings ensures you have plenty to do during your stay. Whatever your purpose of visit, Melody Inn Phoenix is an excellent choice for your stay in Fenghuang (Phoenix).
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Features

Internet

  • free Wi-Fi in all rooms
  • Wi-Fi in public areas

Transportation

  • car hire

Food & beverage

  • 24-hour room service
  • room service
  • restaurant
  • coffee shop
  • shared kitchen

Pets

  • pets allowed

Cleaning services

  • laundry service

Guest services

  • express check-in/check-out
  • luggage storage
  • tours
  • concierge

On-site facilities

  • smoking area

Health and security

  • safety deposit boxes
  • lockers

Languages Spoken

  • Chinese (Mandarin)
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Policies

Child and extra bed policy
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-3 year(s) Stay for free if using existing bedding.
  • Guests over 3 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room policy for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Number of Rooms : 15
Room Voltage: 220
Time to Airport (Minutes): 30
Year Hotel Built: 2011
Year Hotel Last Renovated: 2014
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Recent customer comments

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Very good



  • Hotel Condition/Cleanliness 6.7
  • Facilities 6.0
  • Location 8.2
  • Room Comfort/Standard 7.5
  • Service 8.5
  • Value for Money 7.4
  • Food/Dining 5.4

Soegianto S.
Indonesia
July 13, 2016
Good Location
Melody Phoenix IIn easy to find with Taxi. Please ask the taxi driver to stop at Fenghuang Bridge. The Hotel opposite the bridge. You have to hand carry your bag through the bridge. It is quite hard if you carry big luggage. To avoid lost track, better you call the hotel and ask the staff to talk to taxi driver. And their staff will wait you at the street and help you to carry your luggage.

Amanda S.
United States
April 07, 2016
beautiful river view room
Nice, hotel room with a firm but comfortable bed. The carpet on the floor was kind of old and shabby. The wifi was decent. The shower was a little uncomfortable - the shower head was old and didn't work very well. The location of the hotel is a little way down from the main touristic heart of the town, which is perfect for getting away from the crowds. A nice noodle place across the street for breakfast, and a quiet bar next door for a drink! I thought it was all very charming - I'd stay here again.

chaiwat K.
Thailand
October 29, 2015
good location , good service
location, service, price
very good service & location

CHEE L.
Malaysia
October 26, 2015
Friendly staff, good boutique hotel
very good river view, clean, friendly english speaking staff
very goood

Horst R.
Germany
October 08, 2015
paid 5 got 2 stars! - overrated
1. location near ancient city, only 15 minutes walking along the river; 2. river view from balcony; 3. some old style furniture
The location was as good as expected but hard to find as we travelled as individual tourist by private car being not aware that there is no road around the hotel. With the phone assistance of the male hotel staff we finally could park on the other side of the river for a hefty parking fee. The same hotel person was very helpful to carry our luggage from the car across a narrow and partly flooded pedestrian bridge to the hotel on the other side of the river. Check in was professional. The small room appeared a bit grubby and outworn and the bed was placed in the corner of the room with access only from 2 sides. The bathroom was screaming for a thorough scrub, warm water not available from evening to early morning, the shower cabin leaking to cause some flooding,obvious rotting of the door and parts of the wall, accumulated months old black dirt in all corners. The river view from the small balcony equipped with garden chairs and a small table with a tea-set is the best of the room. Guests, who are familiar with low standard conditions in China may find an acceptable balance between the discomfort of a historical building, substandard hygiene on the one hand and the very nice river view and good location near the ancient center of the town. As we stayed during peak season on National Holiday the hotel charged a room rate common for a Chinese 4(5)star hotel without providing the very basics of any very simple Chinese 3-star hotel in countryside. Having booked and paid in advance we could not change to much better hotels for lower price we later found available directly in the center of the historical town.

Norbert L.
United States
September 24, 2015
Norbert
The staff person could speak good English which was very important because almost nobody else in town could speak English. She was also very helpful and friendly.

Edward C.
Australia
August 26, 2015
Good location in the old Phoenix. End of the noisy
Staffs speak good English, we need to book transport changsa catch early flight. Ms Joy helped us another routes quickly get to airport, she get us car to train station+ speed train frm Huaihua to CSX
Ms Joy always makesure we are ok and comfortable to stay. Our room river view nice and relax. At the balcony can see the boats ride. As she booked car to train early so staff help us all the heavy luggage crossed the bridge. Very pleasure to stay if back again definitely stay this hotel again.

Sucheers T.
Thailand
July 07, 2015
Nice view good staff ,
Good view speak English well perform staff
Good. But bathroom got the water problem , but they can fix it

Adam B.
Canada
June 26, 2015
Phoenix town...
Customer Service
This hotel was not renovated in 2014...I don't know how they can say they were, unless they just changed the sink and said it's been renovated. The customer service was absolutely excellent and was the only thing good about Fenghuang (Phoenix Town)

Thanakorn K.
Thailand
May 04, 2015
excellent for relaxing stay
staff, locaton, view
good place for relax,nice view,helpful staff,good location. hotel situate in walking distance to center.(fenghung is not big)


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