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Exceptional 9.5
Based on 286 reviews

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About Meracus Hotel 2

Description

Conveniently located in Hanoi, Meracus Hotel 2 is a great base from which to explore this vibrant city. The hotel is not too far from the city center: just 0.1 Km away, and it normally takes about 45 minutes to reach the airport. With its convenient location, the hotel offers easy access to the city's must-see destinations.

At Meracus Hotel 2, the excellent service and superior facilities make for an unforgettable stay. Top features of the hotel include free Wi-Fi in all rooms, 24-hour room service, Wi-Fi in public areas, valet parking, car park.

14 rooms spread over 8 floors provide a warm and pleasant home away from home. Modern comforts such as television LCD/plasma screen, internet access – wireless (complimentary), non smoking rooms, air conditioning, heating can be found in selected rooms. Besides, the hotel's host of recreational offerings ensures you have plenty to do during your stay. Meracus Hotel 2 is an ideal place of stay for travelers seeking charm, comfort and convenience in Hanoi.
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Features

Internet

  • free Wi-Fi in all rooms
  • Wi-Fi in public areas

Transportation

  • valet parking
  • car park
  • airport transfer
  • bicycle rental

Food & beverage

  • 24-hour room service
  • room service
  • restaurant

Pets

  • pets allowed

Cleaning services

  • laundry service

Guest services

  • newspapers
  • tours
  • concierge

On-site facilities

  • family room
  • elevator
  • smoking area

Health and security

  • safety deposit boxes

Languages Spoken

  • English
  • Vietnamese
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Policies

Child and extra bed policy
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-5 year(s) Stay for free if using existing bedding.
  • Guests over 5 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room policy for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Airport Transfer Fee: 18 USD
Check-Out Until: 12:00 PM
Distance from City Center: 0.1 Km
Distance to Airport: 30. Km
Non-Smoking Rooms / Floors: Yes
Number of Floors: 8
Number of Restaurants: 1
Number of Rooms : 14
Room Voltage: 220
Time to Airport (Minutes): 45
Year Hotel Last Renovated: 2013
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Recent customer comments

Filter by traveler type
Exceptional



  • Hotel Condition/Cleanliness 9.6
  • Facilities 8.8
  • Location 9.6
  • Room Comfort/Standard 9.5
  • Service 9.8
  • Value for Money 9.5
  • Food/Dining 9.1

9.2 PETER B.
Australia
June 26, 2016
Great hotel in good location
We have previously stayed in Meracus1. This hotel is in a good position - close to everything but not quite so busy. Room was excellent - large & very clean with a comfortable bed and plenty of pillows. The staff have good English and could not do enough for us - extremely helpful. We will definitely stay here again on our next visit to Hanoi

9.6 LEE L.
Hong Kong
May 02, 2016
Unforgetable hotel
The hotel outlook is small and common but the interior is amazing and impressive. The staff are friendly and helpful . The room is spacious,quiet and fully furnished with king size bed, bath tub and shower etc, The a la carte breakfast is designed to our choice and needs. The food is of high quality and elegantly presented,making the start of a day especially exciting and pleasant. In brief,my wife and I are very satisfied with our 9 days stay in this hotel and feel its worth to stay again.

8 Huei L.
Malaysia
April 22, 2016
Great location, friendly staff
Very convenient location and easily to go around. Staff is very friendly plus breakfast is great. Room is spacious and free wifi service enable me to complete my job on time. Very good.

10 Yau G.
Hong Kong
March 29, 2016
Very pleasant stay at the hotel
The staffs were extremely helpful, my phone was stolen and they accompanied us to the police station and do translation for us. My little girl like the hotel very much. The room was spacious and clean. The breakfast were delicious and a lot of choices available.

9 Renaud S.
Switzerland
March 10, 2016
Nice stay
clean, convenient & friendly
Stayed 2 nights there, had a friendly staff good accommodation and location. Only bad comment would be that our room didn't have a window which is not very pleasant.

10 Tyler K.
United States
March 03, 2016
Wonderful base from which to explore Old Quarter
super-convenient location, comfy bed, helpful staff including amazing and versatile chef(s?) - there, I fit 4 things into a list of the best 3
The excellent English spoken by at least some staff made it easy for us to arrange an airport pick-up ahead (and return), and to get help with directions for specific destinations. The (free-breakfast) menu was amazingly diverse, and the food was excellent, along with a rotating offering of not-the-same-old fruit juices. The firm but well-padded mattress was a delight, and the balcony a special treat. Bathroom was compact but had enough places to hang and stash items, so it was more usable than some much larger ones in other hotels. Location in the heart of the Old Quarter made it easy to walk to Hoan Kiem lake and even down to the French Quarter without ever having to hire transport within the city. The map and list of tourist tips we were given on arrival (along with some lovely juice) were both surprisingly useful, very well-chosen and nicely designed.

8.4 Gan K.
Malaysia
March 01, 2016
Good location, friendly staff and good breakfast
Everything is almost perfect!

9.7 Yang K.
Singapore
February 21, 2016
Awesome hotel, wow rooms and excellent location!
Very good service from staff, excellent location near lake, big rooms
Stay was incredible. Excellent location and very well informed staff who are familiar with the area. Very big rooms and personalized services such as weather forecast, welcome and departure messages. Amazing breakfast choices.

8 Van T.
Vietnam
February 17, 2016
Location
Clean and location
Good location and friendly enough staff

10 Jian T.
Malaysia
February 16, 2016
Amazing hotel with even more amazing staff
Staff, location and room quality
I find it difficult to rate this hotel with words. My experience has been really amazing. The great experience started the moment I stepped into the hotel. I was given a towel and welcome drink to refresh myself after long flight. The staff seated me at the lobby while they took care of the paperwork. Once they are done, they provided me with a map of hanoi while carefully explaining all the attractions I should visit and how to get there. All this happened without me asking for it. I also requested that they prepare a bouquet of flower because it's my wife's birthday. When I get to the room, it exceeded my expectations in all aspects. The room was decorated with a lot of candle all over the place, happy birthday banner, plenty of balloons of different shapes, a birthday cake, and the bed was decorated with rose petals and balloons in heart shape. I can see a lot of effort were put into this. On the day of my check out, I told them I need to leave at 6.30am to catch my flight. Without asking, they offered to prepare to-go breakfast for me. The room itself is really huge and beautiful. It looks closer than five star than three stars, with six star service. I highly recommend this hotel to anyone planning for trip to Hanoi.


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