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Exceptional 9.2
Based on 741 reviews

Recent customer comments

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Exceptional



based on 741 reviews
  • Hotel Condition/Cleanliness 9.4
  • Facilities 8.5
  • Location 9.5
  • Room Comfort/Standard 9.3
  • Service 9.4
  • Value for Money 9.3
  • Food/Dining 8.5

Phuc P.
United States
July 14, 2013
A 3 star hotel with a 5 star attitude
Great boutique hotel without smokers. The breakfast was fantastic. The staff was friendly and helpful.
This is a wonderful boutique hotel, where the staff always knows you and offers great service. The hotel has strict smoking policy, which is wonderful for us as non smokers. Our room is great and spacious, with a wonderful balcony. Must stay in the junior room if you have a chance to stay at this hotel. The breakfast was served with many choices of all excellent food. We will definitely come back to this hotel when having a chance to be in Ha Noi.

Wai L.
Hong Kong
July 12, 2013
Awesome hotel! Best one in Hanoi!
attentive staff!
It was amazing! First we were moved to Meracus hotel 2 due to some booking errors and we were mad. But then the good thing started, they upgraded us to suite room which was so big and comfy! Breakfast was awesome and everything was SMOOTH as silk!

Wai L.
Hong Kong
July 12, 2013
Awesome hotel! Best one in Hanoi!
Super friendly staff. Superb breakfast. Good location.
It was amazing! First we were moved to Meracus hotel 2 due to some booking errors and we were mad. But then the good thing started, they upgraded us to suite room which was so big and comfy! Breakfast was awesome and everything was SMOOTH as silk!

SEHEE L.
South Korea
July 11, 2013
very friendly staff
clean room, reasonable price, helpful staff
It was one of the best hotels in the old quarter. The staff were super nice and helpful with cab services and everything. I will def stay here if I visit Hanoi again.

Sun U.
Thailand
July 04, 2013
I will stay here again!
Service service and service
The best thing of this hotel is its staffs, very helpful and service mind attitude. Good communication skill and willing to help us in everything.

rasima R.
Malaysia
July 04, 2013
excellence service & would stay here again
very friendly & helpful staff, feel very welcome

rasima R.
Malaysia
July 04, 2013
excellence service
the comfortable bed, very friendly & helpful staff & has a delicious breakfast

Vincent B.
New Zealand
July 02, 2013
Best affordable hotel in town
Clean, nice breakfast, friendly & humble staff

David F.
United Kingdom
June 30, 2013
Perfect central location
Helpful staff, perfect location, great shower
Meracus is an ideal base to explore Hanoi, very central and extremely helpful staff. Bathroom and breakfast both very good.

PATURET F.
France
June 29, 2013
Definitely a good guess
The room is equiped with a labtop to with free internet access.
We spent 2 nights there. The room was nice, not too big, however it was very comfortable. Close to the busy streets and markets and the temple on the lake is worth seeing.