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Exceptional 9.2
Based on 738 reviews

Recent customer comments

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Exceptional



based on 739 reviews
  • Hotel Condition/Cleanliness 9.4
  • Facilities 8.7
  • Location 9.5
  • Room Comfort/Standard 9.3
  • Service 9.4
  • Value for Money 9.3
  • Food/Dining 8.5

10 Wai L.
Hong Kong
July 12, 2013
Awesome hotel! Best one in Hanoi!
attentive staff!
It was amazing! First we were moved to Meracus hotel 2 due to some booking errors and we were mad. But then the good thing started, they upgraded us to suite room which was so big and comfy! Breakfast was awesome and everything was SMOOTH as silk!

10 Wai L.
Hong Kong
July 12, 2013
Awesome hotel! Best one in Hanoi!
Super friendly staff. Superb breakfast. Good location.
It was amazing! First we were moved to Meracus hotel 2 due to some booking errors and we were mad. But then the good thing started, they upgraded us to suite room which was so big and comfy! Breakfast was awesome and everything was SMOOTH as silk!

9.3 SEHEE L.
South Korea
July 11, 2013
very friendly staff
clean room, reasonable price, helpful staff
It was one of the best hotels in the old quarter. The staff were super nice and helpful with cab services and everything. I will def stay here if I visit Hanoi again.

8.7 Sun U.
Thailand
July 04, 2013
I will stay here again!
Service service and service
The best thing of this hotel is its staffs, very helpful and service mind attitude. Good communication skill and willing to help us in everything.

10 rasima R.
Malaysia
July 04, 2013
excellence service & would stay here again
very friendly & helpful staff, feel very welcome

10 rasima R.
Malaysia
July 04, 2013
excellence service
the comfortable bed, very friendly & helpful staff & has a delicious breakfast

9.3 Vincent B.
New Zealand
July 02, 2013
Best affordable hotel in town
Clean, nice breakfast, friendly & humble staff

9 David F.
United Kingdom
June 30, 2013
Perfect central location
Helpful staff, perfect location, great shower
Meracus is an ideal base to explore Hanoi, very central and extremely helpful staff. Bathroom and breakfast both very good.

8 PATURET F.
France
June 29, 2013
Definitely a good guess
The room is equiped with a labtop to with free internet access.
We spent 2 nights there. The room was nice, not too big, however it was very comfortable. Close to the busy streets and markets and the temple on the lake is worth seeing.

9.7 Pimmada U.
Thailand
June 28, 2013
“Fabulous in every way!”
“Fabulous in every way!”
We just finished our stay at the Meracus and were impressed by the high quality of service that was offered there. The staff are professional, friendly, speak excellent english and make your holiday a breeze! The hotel is decorated in neo-classical style and features comfortable beds, fancy showers and a delicious buffet breakfast. It is right in the centre of the Old Quarter and is in easy walking distance of Hoan Kiem lake, the water puppet shows and many good restaurants. This place is the nicest hotel I have ever stayed in and the best on our trip to Asia so far. With hotels it's always the little things that count and the hand written card and little gift of traditional Green rice cakes left on our bed on our final night were impressive and delightful. We will most definitely return to Meracus and their wonderful staff, if you are considering booking, do it, you will not find a better place. Thanks for a great stay.