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Meracus Hotel

11 Hang Dau Street, Hoan Kiem District, Hoan Kiem District - Hoan Kiem Lake, Hanoi, Vietnam (Show on map)

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Area: Hoan Kiem District - Hoan Kiem Lake Number of Rooms: 22
Free Wi-Fi

Recent customer reviews

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Superb

9.2

based on
593 reviews

Value for Money
9.3
Location
9.5
Staff Performance
9.3
Hotel Condition/Cleanliness
9.4
Room Comfort/Standard
9.3
Food/Dining
8.4
All reviews (593)
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Linda N. Couples Canada, August 19, 2012
It's all in the details that makes it great!!

Fantastic service, tasty breakfast, clean, laptop in room
10
meracus was such a pleasant experience. the people were very friendly and had good english. the rooms were good. when we walked into the room we had several nice surprises: free tropical fruits, laptop for our use with free internet, plug adaptor, and a sweet little parting gift when we left. the breakfast was delicious. the airport transfer vehicle was good (note: there is a charge). we liked meracus so much we booked another two nights upon our return from sapa. i would definitely stay here again. oh and in between trips we kept a suitcase at the hotel free of charge and they gave us towels, shampoo, etc to shower even though we had no room for the day we were doing our trip transfer. see, it's the little things that count and we appreciated it!!
Hotel Feature Tip: The superior room is a bit small, if you like having more space go for the deluxe. Great location
Chua A. Solo travelers Singapore, August 16, 2012
Beautiful Hotel with very good service

Clean room and Great service
10
I have been to Hanoi many times and have stayed in different hotels. In my opinion, this is the most value for money hotel with great breakfast and fantastic service. All the staff speaks good English and they are all very helpful. I was there in March this year and stayed there for 5 nights. When I went back this August, I was so suprise that two of the staff actually remembered my name. This is a hotel that I would highly recommended to anyone planning a trip to Hanoi.
David A. Groups United States of America, August 16, 2012
Absolutely wonderful!

Service and cleanliness
9
This was one of the nicest stays ever. The care we received was more than we ever expected. While the streets of Hanoi can be hectic, the Meracus was our oasis!
Ngan N. Couples Vietnam, August 11, 2012
Lovely hotel, nice location, very helpful staffs

Lovely staff, nice location, i love the shower head, laptop in the room
8.7
Very enjoyable, we checked in early from the Sapa train. Staff are nice and helpful. Room is a bit small but okay and enjoyable.
Peter K. Couples Australia, August 10, 2012
Good hotel

Great position and friendly sẻvice
8.3
pleasant stay, clean and friendly staff, very helpful. food in restaurant very good ì u don't feel like venturing out.
Travel tip: My wife enjoyed the spa treatments
Bruno L. Business travelers France, August 9, 2012
Brand new hotel

Best value
8.3
I enjoyed a discounted rate on Internet , with room upgrade : brand new room, with laptop provided, welcome gift (fruits), at a good location near Hoang Kiem Lake
Sightseeing/Attractions Tip: Near Hoang Kiem Lake
Bruno L. Business travelers France, August 8, 2012
Brand new hotel

Location
8.3
I enjoyed a discounted rate on Internet , with room upgrade : brand new room, with laptop provided, welcome gift (fruits), at a good location near Hoang Kiem Lake
Sightseeing/Attractions Tip: Near Hoang Kiem Lake
James N. Couples United Kingdom, August 7, 2012
Fantastic Hotel in the heart of the Old Quarter

Great location, super friendly staff, excellent service
10
My wife and I stayed here three times and were welcomed with extremely friendly staff and service. The rooms are kept really clean and tidy. The location couldn't be better for what we wanted to experience of Hanoi in the short time we were there. It's right in the centre of the Old Quarter with a short walk to almost every type of shop you can imagine. This hotel really is worth every penny, we'd go back tomorrow if we could!
Goel A. Solo travelers Philippines, August 3, 2012
Very Nice Room

Great Room, great location
10
Very comfortable stay. Room was great, bathroom was very nice, and good location in Old Quarter
Ee F. Business travelers Singapore, August 3, 2012
New clean hotel with excellent spread of breakfast

New, nicely decorated, friendly staffs
8.3
Centrally located at Old Quarter, next to Hoan Kiem Lake. Very good spread of breakfast buffet, better than equivalent class hotels. Friendly and attentive staffs.

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Customer Reviews - Meracus Hotel, Hanoi

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