arrow-up-icon Earn points on your existing loyalty program!
Back to hotel info

Exceptional 9.2
Based on 739 reviews

Recent customer comments

Filter by traveler type
Exceptional



based on 739 reviews
  • Hotel Condition/Cleanliness 9.4
  • Facilities 8.7
  • Location 9.5
  • Room Comfort/Standard 9.3
  • Staff Performance 9.4
  • Value for Money 9.3
  • Food/Dining 8.5

JEONG H.
South Korea
January 04, 2015
very comportable and friendly
compotable friendly helpful
very Good Room is small but clean and compotable

Taksin P.
Thailand
January 04, 2015
Worthwhile hotel, kindness staff, good location
Location, staff, price
It was great. 3 star hotel but luxury more than we expect

Isla C.
United Kingdom
January 02, 2015
Fantastic location, helpful staff
Very friendly helpful staff. Clean comfortable room. Fantastic location. Amazing value.
Amazing value for money. Staff also provided us with maps and top tips on local food and places to go plus made bookings for us. Would definitely recommend!

Mitch C.
United States
December 29, 2014
Little gem in Hanoi
Staff was amazing, room was big, room was super clean
Not one complaint. Very good experience

Aunya C.
Thailand
December 23, 2014
Good hotel to stay
Food, service, facility
Good location and very good service.

Ernest H.
United States
November 12, 2014
great value
value, location, staff
This is a great little boutique hotel. The staff, location, value for the money, and breakfast are all great. I highly recommend it.

KOAY K.
Malaysia
November 01, 2014
Great Location and quality room
Room, food

HOI T.
Macau
September 10, 2014
Enjoyable hotel
Fiendly n surprise service
Very nice hotel with friendly service

TRANG H.
Vietnam
September 10, 2014
Best hotel in town
Comfort bed - location - staff
This hotel leaves me a good impression abt how its staff serve the requirements of customers. I cant complain more about staff except for the fact that my bed sheet wasnt changed during my 10 days of stay. It might be because i didnt put the sheet changing paper on bed. My sister who accompanied me is a light sleeper. She almost doesnt sleep more than 5 hrs but in this hotel she slept all day long. The bed is super comfortable 👍👍👍👍 Next time we will stay again, no better choice 😊

Test T.
Slovakia
August 18, 2014
Hotel gem in very hart of Hanoi city centre
Attentive staff