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Mercantile Hotel

28 Dame Street, Dublin City Center, Dublin, Ireland (Show on map)

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Good 7.3
based on 30 reviews

"There was nothing enjoyable about this stay..."

  • Sarah, Australia
  • June 22, 2015
  • Area: Dublin City Center
  • Rooms : 28
  • Free Wi-Fi

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Features of Mercantile Hotel
Facilities

24-hour front desk

bar

family room

restaurant

  
Internet

free Wi-Fi in all rooms

Wi-Fi in public areas

 

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Designed for both business and leisure travel, Mercantile Hotel is ideally situated in Dublin City Center; one of the city's most popular locales. From here, guests can enjoy easy access to all that the lively city has to offer. This modern hotel is in the vicinity of popular city attractions such as Dublin Castle, Melt, Working Ireland.

At Mercantile Hotel, the excellent service and superior facilities make for an unforgettable stay. The hotel offers access to a vast array of services, including free Wi-Fi in all rooms, 24-hour front desk, Wi-Fi in public areas, family room, restaurant.

In addition, all guestrooms feature a variety of comforts. Many rooms even provide heating, wake-up service, desk, telephone, television to please the most discerning guest. Besides, the hotel's host of recreational offerings ensures you have plenty to do during your stay. Discover an engaging blend of professional service and a wide array of features at Mercantile Hotel.
Designed for both business and leisure travel, Mercantile Hotel is ideally situated in Dublin City C ... see more
Children and extra beds:
Children 0-1 year(s)
Must use an extra bed

Extra beds are dependent on the room you choose, please check the individual room policy for more details.


When booking more than 5 rooms, different policies and additional supplements may apply.



Recent customer comments

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Good

7.3

from 30 reviews

Value for Money
7.1
Location
8.7
Staff Performance
8.0
Hotel Condition/Cleanliness
7.3
Room Comfort/Standard
6.7
Food/Dining
6.3
All reviews (30)
Sort by:
Sarah R. Couples Australia, June 22, 2015
Worst hotel ever
3.3
On arrival, reception staff were rude. Room looked nice at first but was directly above a pub. There were earplugs in the room but they didn't do much! No air conditioning and the room was hot and stuffy but you couldn't open the window due to the noise down on the street which kept up until 3-4am of a Monday morning. Asked staff for a fan, when it was bought up it was a small desk fan which was fine but the staff member decided to thrust it at me and say 'too bad this is all I have left'!! Charming. Would not recommend this hotel at all!
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Helen C. Business travelers Taiwan, March 26, 2015
Good location

Staffs are nice, location is fantastic
6.7
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Ian S. Solo travelers United Kingdom, March 12, 2015
Perfect for a short stay in Dublin

Location - Close to all you want to do. Room - Comfortable. Staff - Friendly and helpful
8
This is a great place to stay. For those of you who are light sleepers the noise outside might be a problem, but for me the compromise was fine - being close to the city centre was great.
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Claire A. Couples United Kingdom, March 6, 2015
Worth the money!

location, comfort, friendly staff
8.3
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Junho L. Business travelers Ireland, October 1, 2014
Great Value for money

valuable, location, kind
8.3
great
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Alex B. Business travelers United States of America, August 26, 2014
Great location!

Location, room condition, value
8.3
Great location. Near airport bus, great shopping and attractions. Nice staff and was accommodated for early check in.
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Craig G. Couples United States of America, August 15, 2014
Nice stay in Dublin

The best three things were the location of the hotel, in the center of the nightlife area, the friendly staff, cleanliness of the room.
8.7
The hotel overall was great and we enjoyed staying there. It is a little difficult to find at first, but the location is fantastic as it is in the heart of the nightlife are. The downside is that is a little noisy when trying to sleep. The hotel staff were also fantastic as they were very helpful and friendly. They gave my wife and I several ideas on where to go in the area and we were not disappointed. I would stay here again.
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Kelly G. Couples Australia, July 16, 2014
Terrible!! Will never stay here again!

Central locationStrong shower
3.7
Terrible! Wouldn't stay again and will not recommend! Staff were lovely and helpful but hotel itself was terrible! Had to check if room was ready at 2pm, luckily it was Room was tiny with small bed No air con so absolutely stinking hot so were required to open window all night and due to location you may as well have joined the party, there is a reason they leave ear plugs, which don't even drown out the noise!! Room was old and worn out
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Stephen R. Business travelers United Kingdom, June 24, 2014
Uncomfortable & noisy.

Location, breakfast
4.3
Room did not have air conditioning and was very uncomfortable at night. It was also extremely noisy with the constant flow of traffic outside not to mention the late night noise from the proximity of the local pubs. The internet was also extremely slow.I would not stay there again.
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Rita S. Business travelers United Kingdom, June 24, 2014
Centrally Located With No Sound Proofing

Cntrally Located, Cheap and Good Irish Breakfast
6.7
The staff were pleasant, the irish breakfast was amazing including hte blackpudding which I have not had before, however the biggest down fall is, there is no airconditioning and it was a few very hot days and the windows are paper thin, so could not open them to get some air in, as it was far too noisey with the pubs across the road and the traffic well into the early hours. Had they had better windows this would not be an issue. I guess they are aware of the issues and supply ear plugs but they didnt help!! The beds were very comfy but felt exhausted when I woke of due to the lack of noice. Its outdated with broken handles on the wardrobes and tile grout that has not be cleaned for ages!!
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Customers like this hotel for:
Area recommended for:
  • culture
  • nightlife
  • restaurants
Distance to airport:
  • Dublin Airport (10.0 Km)
Customer comments:
  • "comfortable" , "Friendly staff" , "Good location"
Top attractions in the area:
  • Dublin Castle (0.0 Km)
  • Temple Bar (0.2 Km / 3 min walk)
  • Trinity College (0.5 Km / 6 min walk)
  • Natural History Museum (0.8 Km / 10 min walk)
Note: Distances are measured as a straight line, calculated from a starting point to a destination point.

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