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Mercure Auckland Hotel

8 Customs Street, Auckland City Center, Auckland, New Zealand (Show on map)

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"Great location near harbor and near place for my meeting,..."

  • Belinda, New Zealand
  • April 16, 2015
  • Area: Auckland City Center
  • Rooms : 189

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Standard Twin
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Photos of Mercure Auckland Hotel

Mercure Auckland Hotel Auckland - Guest Room
Guest Room
Mercure Auckland Hotel Auckland - Guest Room
Guest Room
Mercure Auckland Hotel Auckland - Guest Room
Guest Room
Mercure Auckland Hotel Auckland - Guest Room
Guest Room
Mercure Auckland Hotel Auckland - Guest Room
Guest Room
Mercure Auckland Hotel Auckland - Guest Room
Guest Room
Mercure Auckland Hotel Auckland - Guest Room
Guest Room
Mercure Auckland Hotel Auckland - Bathroom
Bathroom
Mercure Auckland Hotel Auckland - View
View
Mercure Auckland Hotel Auckland - Restaurant
Restaurant
Mercure Auckland Hotel Auckland - Restaurant
Restaurant
Mercure Auckland Hotel Auckland - Restaurant
Restaurant
Mercure Auckland Hotel Auckland - Restaurant
Restaurant
Mercure Auckland Hotel Auckland - Restaurant
Restaurant
Mercure Auckland Hotel Auckland - Restaurant
Restaurant
Mercure Auckland Hotel Auckland - Reception
Reception
Mercure Auckland Hotel Auckland - Reception
Reception
Mercure Auckland Hotel Auckland - Reception
Reception
Mercure Auckland Hotel Auckland - Reception
Reception
Mercure Auckland Hotel Auckland - Lobby
Lobby
Mercure Auckland Hotel Auckland - Lobby
Lobby
Mercure Auckland Hotel Auckland - Lobby
Lobby
Mercure Auckland Hotel Auckland - Lobby
Lobby
Mercure Auckland Hotel Auckland - Lobby
Lobby
Mercure Auckland Hotel Auckland - Interior
Interior
Mercure Auckland Hotel Auckland - Meeting Room
Meeting Room
Mercure Auckland Hotel Auckland - Meeting Room
Meeting Room
Mercure Auckland Hotel Auckland - Meeting Room
Meeting Room
Mercure Auckland Hotel Auckland - Meeting Room
Meeting Room
Mercure Auckland Hotel Auckland - Meeting Room
Meeting Room
Mercure Auckland Hotel Auckland - Meeting Room
Meeting Room
Mercure Auckland Hotel Auckland - Surroundings
Surroundings
Mercure Auckland Hotel Auckland - Surroundings
Surroundings
Features of Mercure Auckland Hotel
Facilities

24-hour front desk

24-hour room service

babysitting

bar

business center

car park

coffee shop

concierge

elevator

facilities for disabled guests

family room

laundry service

luggage storage

meeting facilities

restaurant

room service

shops

 
Sports and Recreation

fitness center

  
Internet

Wi-Fi in public areas

  
Parking

car park

valet parking

 
Languages Spoken

English

Japanese

Korean

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Sale ends soon!

Set right in the heart of the Auckland waterfront district, Mercure Auckland Hotel overlooks the vibrant harbor and bustling city. The city’s major shopping complexes, trendy restaurants, nightlife spots, and ferry terminals are all in close proximity. The Viaduct Harbor and Vector Arena are also nearby. Don’t miss the Vue Restaurant on the top level of the hotel. It has one of the city’s most sunning panoramic views of the harbor and bustling city. The restaurant also serves very fine international cuisine with friendly and fast service. Mercure Auckland Hotel also boasts Attica Bar, one of the inner-city’s newest hotspots. Set right in the heart of the Auckland waterfront district, Mercure Auckland Hotel overlooks the vibrant ... see more
Children and extra beds:
Infant 0-1 year(s)
Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-15 year(s)
Stay for free if using existing bedding.

Guests over 15 years old are considered as adults.

Extra beds are dependent on the room you choose, please check the individual room policy for more details.

Check-In From
2:00 PM

Check-Out Until
11:00 AM

Distance from City Center
.1 Km

Distance to Airport
23. Km

Non-Smoking Rooms / Floors
Yes

Number of Bars
1

Number of Floors
14

Number of Restaurants
1

Number of Rooms
189

Room Voltage
240

Time to Airport (Minutes)
45

Year Hotel Built
1969


Recent customer comments

Filter by Traveler Type

 

Very Good

7.6

from 359 reviews

Value for Money
7.5
Location
9.1
Staff Performance
7.5
Hotel Condition/Cleanliness
7.4
Room Comfort/Standard
7.4
Food/Dining
6.8
All reviews (359)
Belinda O. Business travelers New Zealand, April 16, 2015
Noisey, outdated, average.

Great location near harbor and near place for my meeting, friendly staff near transport
6
Arrived late on a Wednesday night, rooms were small outdated, very noisey on the street hard to get any sleep, lights from the road streamed through the window. Not the nicest accommodation for the mercure company which I stay with a lot, a bit disappointed. Staff were friendly tho.
Brendan H. Business travelers Fiji, March 30, 2015
great location,closo to everything

lovely room ,great location,fantastic staff
8
great location close to viaduct,shops bars and restaurants ,nice friendly helpful staff ,room very nice
Ben R. Couples New Zealand, March 3, 2015
sub par accomodation

staff, location, and restuant view
5.3
i feel the hotel was overrated they are currently going through some kind of alterations the lifts did not work properly, our room was extremely dated and some of the panels were falling off of the wall in the first room we were put in and the second. the air conditioning did not work. we were not made aware of the breakfast pricing and were charged 58 dollars for 3 pieces of toast and some yogurt. i was just generally disappointed to be staying there for the first night of our honeymoon.
Mohammed A. Couples Saudi Arabia, February 21, 2015
food was really bad.. couldn't even complete it

staff location
5
the price is very high..!
Sungmin K. Couples South Korea, February 8, 2015
Good location, that`s it..

location, staff, service
7.3
Bit old furniture and little bit dusty. Just location was convenience to go somewhere.
Sin K. Business travelers Singapore, February 1, 2015
Helpful and Friendly Staff

Location, Staff service
7.3
Overall, the staff service is good. The room is average, but the air con is not very cooling. When i ask the reception to check, they open the cabinet for the air con unit, it is very dusty and dirty inside.
Juerg S. Business travelers Singapore, January 30, 2015
good location and the staff makes it all

Staff, staff, staff
8
had a late check in after midnight. the staff was JUST GREAT. he made the check in so fast and easy and even organised me a drink to my room. That's what hospitality is all about!!!!!!!!!!!!!!!
Kirsten M. Families with older children New Zealand, January 13, 2015
our stay

the lobby the air con the tv
6
REally would like 2 double beds in the room and a bit more space. Staff helpful.
Alex C. Families with young children United Kingdom, January 9, 2015
A good hotel in cnetral Aukland

Good location, Spacious rooms, Friendly staff
7.7
Peter G. Families with young children Australia, January 7, 2015
Good hotel, great location

Location, staff, price
8.7
Stayed here for one night with my wife and young daughter. The front desk staff were excellent and extremely helpful. Our room was well appointed, although the view was lacking. We really appreciated the hotel's close proximity to the restaurants in the Britomart precinct - we had the best Creole food on our first night in NZ.

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Customers like this hotel for:
Nearest transport:
  • Britomart Transport Centre (0.1 Km / 2 min walk)
Area recommended for:
  • restaurants
  • shopping
  • sightseeing
Distance to airport:
  • Auckland International Airport (18.2 Km)
Customer comments:
  • "Clean room" , "Easy access to shops, restaurants and public transportation" , "Great location for shopping and transportation"
Top attractions in the area:
  • Downtown Shopping Centre (0.1 Km / 2 min walk)
  • DFS Galleria (0.2 Km / 3 min walk)
  • Auckland Visitor Centre (0.2 Km / 3 min walk)
  • Viaduct Basin (0.4 Km / 5 min walk)
Note: Distances are measured as a straight line, calculated from a starting point to a destination point.

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