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About Mercure Auckland Hotel


Set right in the heart of the Auckland waterfront district, Mercure Auckland Hotel overlooks the vibrant harbor and bustling city. The city’s major shopping complexes, trendy restaurants, nightlife spots, and ferry terminals are all in close proximity. The Viaduct Harbor and Vector Arena are also nearby. Don’t miss the Vue Restaurant on the top level of the hotel. It has one of the city’s most sunning panoramic views of the harbor and bustling city. The restaurant also serves very fine international cuisine with friendly and fast service. Mercure Auckland Hotel also boasts Attica Bar, one of the inner-city’s newest hotspots.
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Hotel Facilities

  • 24-hour front desk
  • 24-hour room service
  • babysitting
  • bar
  • business center
  • coffee shop
  • concierge
  • dry cleaning
  • elevator
  • facilities for disabled guests
  • family room
  • laundry service
  • luggage storage
  • meeting facilities
  • restaurant
  • room service
  • shops

Sports and Recreation

  • fitness center


  • Wi-Fi in public areas


  • car park
  • valet parking

Languages Spoken

  • English
  • Japanese
  • Korean
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Child and extra bed policy
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-15 year(s) Stay for free if using existing bedding.
  • Guests over 15 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room policy for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Check-In From: 2:00 PM
Check-Out Until: 11:00 AM
Distance from City Center: .1 Km
Distance to Airport: 23. Km
Non-Smoking Rooms / Floors: Yes
Number of Bars: 1
Number of Floors: 14
Number of Restaurants: 1
Number of Rooms : 189
Room Voltage: 240
Time to Airport (Minutes): 45
Year Hotel Built: 1969
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Food, drink and entertainment

Attica Bar

Attica Bar

Spectacular Views

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Verified traveler reviews

Filter by traveler type
All reviews (382)

Business travelers (77)

Couples (163)

Solo travelers (73)

Families with young children (20)

Families with older children (13)

Groups (36)

Very good
Hotel Condition/Cleanliness
Room Comfort/Standard
Staff Performance
Value for Money

10 Qiang G.
April 16, 2016
very good
very good

7.6 Lynley B.
New Zealand
April 03, 2016
Prefect location. All that was required

6.4 Dody K.
March 19, 2016

10 Fay G.
New Zealand
March 18, 2016
very nice
location, clean, staff performance

9.7 Nicholas L.
March 13, 2016
Good value for money
Value for money, Location, Friendly staff
Our stay for one night at the Mercure was just great. We checked in a bit early, and they had a room available for us. The staff was really friendly. I'd say this hotel is ideal for those boarding cruise ships as the docks are just one crossroad away. Internet is available for a charge of $10 for 1GB or 24 hours.

8 christophe R.
March 09, 2016
old room but hotel ok
room I had need to be refreshed, overall ok

7.3 Ellen S.
New Zealand
January 17, 2016
Clean, comfortable but noisy
Clean, comfortable and friendly staff.
Hotel is clean and comfortable. However we had a 4am fire alarm wake up call. I thought it was a car alarm until my husband opened the door we could just hear the alarm telling us to evacuate the building, but no staff to be seen to alert anyone. Luckily for us it was a false alarm once down from the 11th floor. Then at 950am we had a staff member knocking on our door and enter our room while we were sleeping. Then told us they were coming back in 5 minutes, leaving before we could see who it was, invasion of privacy and it was an 11am checkout. No apology. Rooms were hot. The only thing that made my stay, was the lovely valet lady who made things sound so easy and was a great help with parking. Thank you.

7.7 Kathleen B.
New Zealand
January 05, 2016
Pleasant stay
Location; View from room.
A pleasant stay. No car parking available at the hotel and is located 2 blocks away at additional $25/day or $45 Valet parking over day. Not good. Rooms was clean and tidy although looking a bit tired especially the paint and the bathroom door. Great that we could open the windows as aircon a bit noisy. Staff were very friendly and as helpful as they could be.

6 Margarita D.
December 28, 2015
Location is good, rooms are small
Leaving, never to return.
Nothing special. Location is convenient being in a central location. The gym is well out of date but usable and the lower floors were being renovated when we stayed in late December. The rooms are small and the hotel was well under staffed on reception with a queue of more than a dozen people waiting to be attended to. The valet parking was disorganized with my car nowhere in sight at the agreed checkout time, taking the limited some time to retrieve. The staff were putting in a good effort and my criticism is against those holding the pursue strings, not them. Stay somewhere else.

9.7 Andrew H.
October 31, 2015
Staff bed location
From start to Finnish we had an amazing time!!!