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Mercure Auckland Hotel

8 Customs Street, Auckland City Center, Auckland, New Zealand (Show on map)

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Area: Auckland City Center Number of Rooms: 189

Recent customer reviews

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Very Good

7.7

based on
318 reviews

Value for Money
7.6
Location
9.1
Staff Performance
7.4
Hotel Condition/Cleanliness
7.5
Room Comfort/Standard
7.6
Food/Dining
6.8
All reviews (318)
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Michael M. Couples New Zealand, May 7, 2014
A quiet, centrally located hotel

Good value for money, location down town, clean and quiet
7.7
The hotel room was clean and properly appointed. Internet was available at a cost; it would be better if it was provided as a free service in this day and age. Public transport and shopping areas are within feet of the hotel - no need for a car. The viaduct is an excellent waterfront place to visit and it is only a few minutes walk away from the hotel. There is a small parking area that is somewhat costly for overnight parking.
Leanne E. Couples New Zealand, May 4, 2014
Brief but pleasant stay

Centrally located, walking distance to dining, viaduct and waterfront.
6
Brief overnight stay but suited to our needs. Centrally located. Walking distance to viaduct and restaurants. Slightly ageing but clean and well presented. Noisy on street at night. Worth noting also that the car parking is extremely expensive and a week later we have still not had our $100 'bond' credited back to our account.
Marilyn C. Couples Australia, May 2, 2014
Ok

Nothing in particular
4.7
Susan R. Families with older children New Zealand, April 29, 2014
very enjoyable

location, great breakfast, staff
8.7
It was a very enjoyable short stay. Staff were very friendly and the buffet breakfast was very tasty.
Stuart M. Couples New Zealand, April 28, 2014
good

location
5.3
Great apart from the toilet being out of order until the following morning
Len F. Couples Australia, April 13, 2014
It was really in a great central location

Great location, friendly staff & clean
9.3
A great place to visit will be back again. Thanks for the memories, we really enjoyed Waehiki island.
Merilyn D. Couples New Zealand, April 12, 2014
Excellent location to Train Station Superb Food

Location, Restaurant, Happy hour
9.7
very happy with our stay. Restaurant is great and has a lovely view. Location was excellent for catching early Overland train to Wellington.
Chris A. Couples Australia, March 27, 2014
Acceptable, road noise bad.

Location, staff, close to train.
7.7
Loud street noise all night, would suggest double glazing to all windows facing the main road.
Dilanka F. Business travelers Sri Lanka, March 23, 2014
Could be better

Convenient to all the amenities
4.3
It was convnient to all the amenties, however it could improve it's customer services and hygiene in rooms
Michael H. Business travelers Australia, March 21, 2014
Don't expect much and you'll be satisfied

Central to the city, close to the harbour, restaurant views
5.7
Pretty ordinary room, very old and in desperate need of a refresh. Parking is expensive and an added cost you should be aware of. There are far better hotels in the area for the same money.

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