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Mercure Auckland Hotel

8 Customs Street, Auckland City Center, Auckland, New Zealand (Show on map)

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Area: Auckland City Center Number of Rooms: 189

Recent customer reviews

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Very Good

7.7

based on
311 reviews

Value for Money
7.6
Location
9.1
Staff Performance
7.4
Hotel Condition/Cleanliness
7.5
Room Comfort/Standard
7.6
Food/Dining
6.8
All reviews (311)
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Wei C. Groups Singapore, May 25, 2013
Good location

Location and Transport
8
Sandy Q. Business travelers New Zealand, May 22, 2013
Very small room, hallway smelt old and musty, nois

Nothing, leaving
4.7
Disappointing. Decided to try the Mecure because of location. I was driving- difficult entry driveway. Card would not work in lift. Got to my floor and I could smell old dirty carpet as soon as the lift doors opened. Couldn't beleive how small the room. Car delivered on time the next morning but had to wait 20minutes for the keys. Can do far better for the money elsewhere. I will never go back.
David Y. Couples Australia, May 18, 2013
GOOD LOCATION CLOSE TO TRANSPORT

PRICE, LOCATION ,TRANSPORT
7.7
Good clean hotel well priced for a city hotel. Next to Aucklands main railway station which suited us as we caught the early morning train to Wellington. Sky City only 10 mins walk away. Many shops and restaurants close by ,harbour cruises only 10 mins walk away. Hotel in great location for Aucklands attractions.
Kam S. Solo travelers United Kingdom, May 15, 2013
Definitely need refurbishment

location, close to shopping area, airport shuttle nearby
5
Cuong T. Solo travelers Netherlands, May 15, 2013
Basic but clean and good staff.

Location, staff,
8
Pleassant stay, staff was very helpfull. A bit noisy after midnight, every night there are some guys cleaning the street with machines. Also disappointed was that there was no free wifi(only 30 minutes per day).
Olivia L. Couples Singapore, May 09, 2013
Easy to get to places

Cheap and accessible
7.7
Very convenient to get to different places. Direct bus from airport and drop off walking distance from hotel. Hotel bus stop had buses to all the places I need to go. Very near the harbour and shopping is right at your doorstep. Good quality for money to stay in city centre. Only problem is the bed is a bit old and has sunken in the middle.
Janine C. Couples New Zealand, April 29, 2013
great, very comfortable

location and view
8
it was an overnight stay for my parents in transit to a P&O cruise vessel departing the next day. I did state they needed disabled access however the bathroom in their room was not suitable as the shower was over the bath. Food was too expensive on room menu for them which was a shame they felt. NB your survey question does not include an option to select did not eat at hotel.
Kim B. Business travelers New Zealand, April 29, 2013
The biggest rip off I have ever seen in a Hotel

There weren't any good things to tell about this hotel
4
WARNING: There rooms were horrible and out dated: They charge extra for everything: Extra $40 to park your car overnight: Extra $20 during the day: The hallways smell: There was hair in the shower when I got there. They charge for internet usage which is ridiculous in n age of internet infrastructure. I recommend no-one stay at this hotel.
Marc-Antoine B. Couples France, April 28, 2013
Good hotel for a short stay in Auckland center

Location, price/quality ratio
6.7
Michael J. Solo travelers New Zealand, April 24, 2013
Comfortable.

Location View Viaduct Harbour
6.7

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