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Mercure Auckland Hotel

8 Customs Street, Auckland City Center, Auckland, New Zealand (Show on map)

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Area: Auckland City Center Number of Rooms: 189

Recent customer reviews

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Very Good

7.7

based on
316 reviews

Value for Money
7.6
Location
9.1
Staff Performance
7.4
Hotel Condition/Cleanliness
7.5
Room Comfort/Standard
7.6
Food/Dining
6.8
All reviews (316)
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Naomi K. Groups Japan, August 14, 2014
Location

Location
9.3
There are many shopping places around this hotel. Close to ferry terminal also.
Penny K. Families with young children New Zealand, July 14, 2014
Everything we needed for a weekend away

Location, location location
8.7
The checkin and out was fast and efficient. Our room was slightly dated and run down and the TV remote only worked by standing right in front of it. Other than the noise level from the road below the room was comfortable and clean with no other noise from the rest of the hotel. The best thing about the stay was the central location to the shops, restaurants and transport.
Mei N. Solo travelers Hong Kong, June 23, 2014
Mediocre

Convenient location, affordable price, easy access
7
The hair dryer didn't work, but I only found out in midnight so I didn't bother to contact the hotel staff.
Robert C. Business travelers New Zealand, June 18, 2014
Average overall very noisy

Location, staff ,
5.3
Ok, but hard to sleep due to noise, throughout the night.
Darlene Y. Couples United Kingdom, June 15, 2014
Slightly disappoointing

Central location, Staff, View from restaurant
6.7
Disappointing that I requested a sea view room when booking. Interior of room is tired, bathroom in particular.
Ann M. Couples Australia, June 7, 2014
ok

location
7.7
Not up to the standard of other properties we have stayed in during our 3 weeks holiday spent on the North Island. No free Wi Fi in rooms even small privately owned properties provided this service. The car parking prices were exhorbitant at $40 per night. Not really impressed.
Megat J. Couples Malaysia, June 7, 2014
fine

closeness to transport
7
fine
Peter N. Business travelers New Zealand, June 4, 2014
Fine, superbly helpful staff

Staff, location, price
8.7
Its good.
Deb R. Couples Australia, June 4, 2014
Great location near the harbour , comfy beds!

Great location, comfy beds, well priced
8
Ronald D. Couples Indonesia, May 31, 2014
Location of hotel near downtown city and station

Near downtown city and shopping centre
7.3

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