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Mercure Budapest City Center Hotel

Váci utca 20 1052, 05. City Center - Belváros, Budapest, Hungary (Show on map)

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Area: 05. City Center - Belváros Number of Rooms: 227
Free Wi-Fi

Recent customer reviews

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Fantastic

8.2

based on
141 reviews

Value for Money
8.0
Location
9.6
Staff Performance
8.1
Hotel Condition/Cleanliness
8.3
Room Comfort/Standard
8.2
Food/Dining
7.4
All reviews (141)
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Beena T. Couples Singapore, June 18, 2014
Good

Fantastic personnel at reception, quick check in, central to most locations
8.7
We were really impressed with the front desk especially Zsolt Voros at reception. he is polite and extremely alert - able to give you alternative suggestions for day trips out of Budapest when the one you picked does not operate on Tuesdays. He even remembers your room number and asks about the tour you made the previous day. If only the housekeeping staff was as attentive to details like replenishing bath supplies after the first day...
Mikhael M. Business travelers Indonesia, May 13, 2014
nice located hotel

locations, locations, locations
7
I stayed for two nights and i found this hotel located perfectly downtown, surrounded by restaurant, cafe and shopping center made it become a perfect destination for leissure. Hotel also located in pedestrian area, made it very comfortable for walker and you wont be bothered by car sounds, but it also could be problem eversince you have to walk around 500m to nearest street to get taxi etc. Room is very standard, but there's nothing major to complain anyway.
Mineshree M. Business travelers South Africa, April 16, 2014
The Mercure helps you enjoy what Budapest has to o

Location, Proximity to shopping areas and business centres
8.3
The Mercure has been a company favourite for years. All our staff stay there during an annual international conference in Budapest. We love the friendly and attentive staff and are always pleased with how helpful they are. Always a wonderful experience.
Augustin C. Business travelers France, February 25, 2014
business trip

cosy, well located, close to shopping aera
7.7
Alex B. Couples Israel, December 1, 2013
Enjoyable though somewhat lacking experience

Friendly staff, Central location, clean room
7.3
Our stay was good overall, we had everything we needed. The hotel looks nice and is located in the heart of Vaci utca which is super central (though a tourist trap). The room is not heated enough, we had asked the staff several times to look into it but they gave evasive answers and nothing happened. It wasn't super cold but we wanted it to be warmer since it was below 0 outside.
Jiyoung L. Couples South Korea, November 22, 2013
good to stay

convenient location to access most attractive places. clean room n facilities. good staff
9.3
Overall, fantastic accommodation to stay and relax
Bert A. Couples United States of America, October 16, 2013
Centrally Located

The Mercure is located in the heart of Vaci Utca, a shopping/dining promenade. The breakfast buffet is lovely with a nice spacious dining room. The price is right.
8.3
The rooms differed greatly as we were traveling with two other couples. Our friends had coffee/tea service in their rooms - we didn't. Their larger bathrooms had a combination tub/shower. We had a small bathroom with a small shower stall. The general concensus was that the beds were very firm,the rooms had their AC turned off for the season, and the carpet in the hallways and rooms needed changing.
John J. Couples United States of America, October 16, 2013
Centrally located, Comfortable and economical!

Central location, economical, included nice breakfast
7.7
Only complaint-could not get the air conditioning to work?
Dusan S. Solo travelers Slovenia, September 7, 2013
Zoltan At the Reception And Porters

Staff location Shopping
7.3
Zoltan ant The Porters 7/9/2013 Great and dedicated hotel Staff I just wonder if there would be no such kind of the Staff in this hotel as room standards are not as described Keep the good work
Dusan S. Solo travelers Slovenia, September 5, 2013
Again Same Room Even That I'Ve Requested Bigger

Location Staf Shopping
7.3
Same Room Not as Described Small Size Bed hard Staff Great

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