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Very good 7.9
Based on 158 reviews

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About Mercure Canberra

Description

In a nice area of Canberra, ideally located and peaceful with full amenities, Mercure Canberra is pleasant for every kind of traveler. Nice landscaping, a kind of old-English architecture with a peaceful courtyard shaded by well-pruned trees, and a good, safe area make Mercure Canberra a nice choice for families or travelers looking to relax. The hotel features a full bar, modern dining rooms, and a lounge. You might want to pick up a few games on the pool table in a nice art and deco setting, all up-to-date and modern.
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Features

Internet

  • free Wi-Fi in all rooms

Transportation

  • car park

Land sports

  • garden

Food & beverage

  • 24-hour room service
  • room service
  • BBQ facilities
  • restaurant
  • bar

Pets

  • pets allowed

Cleaning services

  • laundry service
  • dry cleaning

Guest services

  • luggage storage
  • newspapers
  • tours
  • concierge

On-site facilities

  • facilities for disabled guests
  • elevator
  • shops
  • smoking area

Health and security

  • 24-hour front desk

Business & money services

  • meeting facilities
  • business center
  • ATM/cash machine on site

Languages Spoken

  • English
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Policies

Child and extra bed policy
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-15 year(s) Stay for free if using existing bedding.
  • Guests over 15 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room policy for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Check-In From: 2:00 PM
Check-Out Until: 11:00 AM
Distance from City Center: 1. Km
Distance to Airport: 8. Km
Number of Floors: 2
Number of Rooms : 126
Room Voltage: 240
Time to Airport (Minutes): 15
Year Hotel Built: 1927
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Agoda Verified Reviews

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Very good



  • Hotel Condition/Cleanliness 8.1
  • Facilities 6.4
  • Location 8.5
  • Room Comfort/Standard 7.9
  • Staff Performance 8.1
  • Value for Money 7.8
  • Food/Dining 7.0

6.4 Aaron L.
Thailand
June 28, 2016
They don't clean rooms after 1pm
I went out for brunch. Got back at 1pm to get ready for wedding. Room had not been cleaned / towels had not been changed. Bar fridge was topped up. Left for wedding at 1:30pm, returned 10pm... Room still wasn't cleaned. Spoke with front of house manager the next day, she said cleaners don't work after 1/1:30pm on Saturdays. Poor response.

8 Irfan H.
Pakistan
May 04, 2016
Satisfactory facillities with room to get better
Satisfactory facillities with room to get better

5.2 Leila O.
Australia
April 25, 2016
Ok hotel
Sooo hard to get around with a pram. We booked an extra night which cost double what we'd booked online, so disappointing!!! The buffet breakfast was pretty mediocre. The location was very good though, central to everything. And the room was cleaned and serviced daily. Staff were helpful and friendly when spoken to. Wouldn't stay here again with small kids though...

10 Gary W.
Australia
March 01, 2016
Wonderful base for our Canberra stay
We chose to stay at Mercure partly out of nostalgia for the old Ainslie Rex but also because it is close to our daughter and new grandson in Braddon. It still had the old Rex charm but was tastefully refurbished with all mod cons. Breakfast in the dining room was a reminder of times past too - a great way to start the day. All the staff were very helpful and friendly. Mercure will be our 'place to stay' in Canberra for family visits.

6.8 Sue B.
Australia
January 29, 2016
Not as good as I thought it would be
Hotel did not have our booking even though I had prepaid and it was not refundable. I had copies of the paperwork so they honored that however, I believe we were given 2 inferior rooms. They over looked the air conditioning units which made a noise all night. At 11.30pm I had to call reception as the bar music was vibrating my room. The staff were supportive but the overall experience was not good. In future I will stick with the usual hotel I stay in - Dickson Quality Inn

9.3 Phillip S.
Australia
January 12, 2016
Pleasant stay
Ideal location for the places I visited. Good room. Courteous helpful staff.
A very pleasant stay in surroundings ideal for my purpose. Good value for money. Will stay there on future trips.

8 George G.
Australia
January 08, 2016
Old hotel, but quite pleasant
location

9.7 Patricia L.
Australia
January 04, 2016
Great Location.
Location, friendly staff, cleanliness
This was my second time at the hotel and I would definitely book another stay. Very pleasant.

6.7 Margaret K.
Thailand
December 10, 2015
Let down
Location
My review would have been much better except that the cleanliness in the ensuite was far from good. The shower recess needed a good clean and the tap fitting on the hand basin was cracked so that the water sprayed out of the side. When I arrived there was an opened bottle of wine in the fridge, with about one third of the bottle left. That remained in the fridge during my stay, I did not use any items from the minibar. After I arrived home I received a phone call from the Mercure asking me about the wine I had used!!! Perhaps if the room clean between guests was thorough this would not have occurred.

8 Kathryn M.
Australia
December 02, 2015
Canberra Stay
Location Comfort Staff


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