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About Mercure Canberra

Description

In a nice area of Canberra, ideally located and peaceful with full amenities, Mercure Canberra is pleasant for every kind of traveler. Nice landscaping, a kind of old-English architecture with a peaceful courtyard shaded by well-pruned trees, and a good, safe area make Mercure Canberra a nice choice for families or travelers looking to relax. The hotel features a full bar, modern dining rooms, and a lounge. You might want to pick up a few games on the pool table in a nice art and deco setting, all up-to-date and modern.
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Features

Internet

  • Free Wi-Fi in all rooms

Transportation

  • Car park

Food & beverage

  • Room service [24-hour]
  • Room service
  • BBQ facilities
  • Restaurant(s)
  • Bar

Pets

  • Pets allowed

Cleaning services

  • Laundry service
  • Dry cleaning

Guest services

  • Luggage storage
  • Newspapers
  • Tours
  • Concierge

On-site facilities

  • Facilities for disabled guests
  • Garden
  • Elevator
  • Shop(s)
  • Smoking area

Health and security

  • front desk [24-hour]

Business & money services

  • ATM

Languages spoken

  • English
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Policies

Child and extra bed policy
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-15 year(s) Stay for free if using existing bedding.
  • Guests over 15 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room capacity for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Check-In From: 2:00 PM
Check-Out Until: 11:00 AM
Distance from City Center: 1. Km
Distance to Airport: 8. Km
Number of Floors: 2
Number of Rooms : 126
Room Voltage: 240
Time to Airport (Minutes): 15
Year Hotel Built: 1927
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Verified traveler reviews

Filter by traveler type
Very good



  • Hotel Condition/Cleanliness 8.1
  • Facilities 6.3
  • Location 8.5
  • Room Comfort/Standard 7.9
  • Service 8.1
  • Value for Money 7.8
  • Food/Dining 7.0
Sort by

Yenny G. from Australia
Families with older children
Stayed 2 nights in July 2016
Good looking hotel
Lovely old hotel, done up beautifully. Good breakfast, clean, easy to check in and out. My only issue was that I forgot my toothbrush and when I called to request one (as all other hotels would have this facility for people like me that forget toiletries) I was told that someone will bring one. Hours later, I spoke to the housekeeper who was in the area and she answer that they do not have toothbrushes as if I was asking her to lend me hers! As I checked out I had left my toiletries behind and moved on to the next town. I tried to call to request them to keep them as I was returning to the same hotel a couple of days later, no one picked up the phone, sent email and no reply... The summary is, don't forget anything if you want to stay here and don't leave anything behind either. 😊
Reviewed July 07, 2016

Aaron L. from Thailand
Business travelers
Stayed 2 nights in June 2016
They don't clean rooms after 1pm
I went out for brunch. Got back at 1pm to get ready for wedding. Room had not been cleaned / towels had not been changed. Bar fridge was topped up. Left for wedding at 1:30pm, returned 10pm... Room still wasn't cleaned. Spoke with front of house manager the next day, she said cleaners don't work after 1/1:30pm on Saturdays. Poor response.
Reviewed June 28, 2016

Irfan H. from Pakistan
Couples
Stayed 2 nights in May 2016
Satisfactory facillities with room to get better
Satisfactory facillities with room to get better
Reviewed May 04, 2016

Leila O. from Australia
Families with young children
Stayed 2 nights in April 2016
Ok hotel
Sooo hard to get around with a pram. We booked an extra night which cost double what we'd booked online, so disappointing!!! The buffet breakfast was pretty mediocre. The location was very good though, central to everything. And the room was cleaned and serviced daily. Staff were helpful and friendly when spoken to. Wouldn't stay here again with small kids though...
Reviewed April 25, 2016

Gary W. from Australia
Couples
Stayed 5 nights in February 2016
Wonderful base for our Canberra stay
We chose to stay at Mercure partly out of nostalgia for the old Ainslie Rex but also because it is close to our daughter and new grandson in Braddon. It still had the old Rex charm but was tastefully refurbished with all mod cons. Breakfast in the dining room was a reminder of times past too - a great way to start the day. All the staff were very helpful and friendly. Mercure will be our 'place to stay' in Canberra for family visits.
Reviewed March 01, 2016

Sue B. from Australia
Solo travelers
Stayed one night in January 2016
Not as good as I thought it would be
Hotel did not have our booking even though I had prepaid and it was not refundable. I had copies of the paperwork so they honored that however, I believe we were given 2 inferior rooms. They over looked the air conditioning units which made a noise all night. At 11.30pm I had to call reception as the bar music was vibrating my room. The staff were supportive but the overall experience was not good. In future I will stick with the usual hotel I stay in - Dickson Quality Inn
Reviewed January 29, 2016

Phillip S. from Australia
Solo travelers
Stayed 4 nights in December 2015
Pleasant stay
Ideal location for the places I visited. Good room. Courteous helpful staff.
A very pleasant stay in surroundings ideal for my purpose. Good value for money. Will stay there on future trips.
Reviewed January 12, 2016

George G. from Australia
Couples
Stayed one night in January 2016
Old hotel, but quite pleasant
location
Reviewed January 08, 2016

Patricia L. from Australia
Families with young children
Stayed 2 nights in December 2015
Great Location.
Location, friendly staff, cleanliness
This was my second time at the hotel and I would definitely book another stay. Very pleasant.
Reviewed January 04, 2016

Margaret K. from Thailand
Solo travelers
Stayed 3 nights in December 2015
Let down
Location
My review would have been much better except that the cleanliness in the ensuite was far from good. The shower recess needed a good clean and the tap fitting on the hand basin was cracked so that the water sprayed out of the side. When I arrived there was an opened bottle of wine in the fridge, with about one third of the bottle left. That remained in the fridge during my stay, I did not use any items from the minibar. After I arrived home I received a phone call from the Mercure asking me about the wine I had used!!! Perhaps if the room clean between guests was thorough this would not have occurred.
Reviewed December 10, 2015



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