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Mercure Chiang Mai Hotel

183 Changpuak Road, Sri Poom, Maung District, Chang Phuak, Chiang Mai, Thailand (Show on map)

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Area: Chang Phuak Number of Rooms: 159
Free Wi-Fi

Recent customer reviews

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Very Good

7.6

based on
495 reviews

Value for Money
8.0
Location
7.1
Staff Performance
7.8
Hotel Condition/Cleanliness
7.6
Room Comfort/Standard
7.9
Food/Dining
6.9
All reviews (495)
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Troels F. Solo travelers Denmark, June 23, 2013
Perfect and very good value

The staff and management are very friendly. Free internet.
9
I am a returning guest because af the very good service and a lot of friendliness form all the staff and management. The internet is very good and free of charge. Transfer to the airport is cheap and works perfect.
Qian C. Solo travelers China, May 31, 2013
sightseeing and relaxation

location near temple and shopping center and night market, friendly staff, free shuttle bus
8
There is no need to live in the old city, the hotel's location is easy and cheap to go everywhere by taxi or motorbike. It's good to live in this quiet place. Thai food is available in walk distance. By the way, the travel agency beside the hotel gate whose name is My Home travel is very good. The owner, a friendly lady, gave a lot of useful information and good tour service.
James B. Solo travelers United Kingdom, May 3, 2013
A good hotel in a quiet location

The hotel has good service and is clean and efficient
7.7
The Mercure Hotel Chiang Mai is hotel is about 10-15 minutes taxi ride from the airport at a cost of 120 Baht (2.50 GBP) but with prior notice they will provide a shuttle but to pick you up at the airport. It is located about half a mile north of the moat. There is a large car park outside and a supermarket next to the hotel. Bank card machines are across the street. There is nothing of tourist interest in this area of Chiang Mai although having said that quite a lot of the gay venues are north of the moat. Heterosexual nightlife is generally to the south of the moat and a lot of it is around the night market. The hotel runs a shuttle bus to the market but taxi/tuk-tuk’s are relatively cheap. This is not a new hotel but management have made a bit of an effort to keep up to date although in this computer age a few more power sockets near the dressing table or work table would be useful. The rooms were spacious, clean and quite comfortable, in addition to the work surface/dressing table attached to the wall there was a large table and chair as well as a small coffee table. The bed was large and the pillows good. There was two free bottles of water and free coffee and tea making facilities as well. The pool is a good size, well maintained and has an attendant and towels there. There is 24hr room service and they charge 100 Baht (2 GBP) for the shuttle bus to the airport. Having stayed at a lot of different hotels in Chiang Mai over the years this is my first stay in Mercure and since I normally hire a jeep or car when I am here I believe I will use this hotel more in the future rather than the less comfortable hotels at similar prices nearer to the shopping areas.
Evelind S. Couples United States of America, April 17, 2013
Comfortable Room in Good location

Great bead, large room, near restaurants and shops
9.7
enjoyed our stay in a large comfortable, recently renovated room. Good high speed internet. Pleasant decor. Friendly staff
Tan S. Solo travelers Singapore, April 15, 2013
pleasant and comfortable stay

cleaniess polite staff and good environment
9
Evelind S. Families with older children United States of America, April 15, 2013
Good for Family or Business

Good location, renovated large rooms, good swimming pool
9.3
We took a group of children from our Children's Home to Chiang Mai for the Water Festival. The pool was great for the kids when they were tired of the outside festivities. The staff was friendly and helpful with our large group of 15 people.
Mark J. Solo travelers Philippines, March 31, 2013
Not so good.

Large rooms.
4.3
Don't ever get rooms that are not renovated. It's really run down, and dirty. D
Mark J. Solo travelers Philippines, March 29, 2013
Not exactly 4 stars. More 2.

Room size, Free shuttle to night market, Good manager
4.3
It's not really central and it's the first thing you have to think about. Chiang Mai is not really a big city so it matters
James M. Solo travelers Australia, March 20, 2013
A pleasant stay in an older hotel

Proximity to TOPS supermarket, Friendly staff, Great breakfast
6.3
Kerry H. Couples Australia, February 22, 2013
quiet area
6.3
the staff greeted us with friendly smiles, the reception staff were very pleasant. this hotel is a bit dated but thats standard in thailand for any place over 5 years old. the location is out of the way, quiet neighbourhood surrounded by lots of hardware shops. there is a cheap market area approx. 300 metres to the left on the main road, cheap and delicious food, lots of shoe shops. we hired a small motorbike and found that we still rode over to the night bazaar area where everything a tourist needs is located in the one area. the mecure has comfortable beds (we had a twin room) and the cleaning staff are good. the swimming pool is not very inviting, just a rectangle on the third floor, 1.45m shallow end, so children would need constant supervision.
Shopping Tip: Definitely head over to the night market area

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Customer Reviews - Mercure Chiang Mai Hotel, Chiang Mai

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