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Mercure Chiang Mai Hotel

183 Changpuak Road, Chang Phuak, Chiang Mai, Thailand 50200 (Show on map)

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Mercure Chiang Mai Hotel Chiang Mai - Outdoor Pool open everyday Mercure Chiang Mai Hotel Chiang Mai - Outdoor Pool open everyday Mercure Chiang Mai Hotel Chiang Mai - Outdoor Pool open everyday Mercure Chiang Mai Hotel Chiang Mai - Lobby Mercure Chiang Mai Hotel Chiang Mai - Business Center Mercure Chiang Mai Hotel Chiang Mai - Reception Area Mercure Chiang Mai Hotel Chiang Mai - Mai Thai Lobby Lounge Mercure Chiang Mai Hotel Chiang Mai - Mai Thai Lobby Lounge Mercure Chiang Mai Hotel Chiang Mai - Lobby Mercure Chiang Mai Hotel Chiang Mai - Citrus Restaurant Mercure Chiang Mai Hotel Chiang Mai - Citrus Restaurant Mercure Chiang Mai Hotel Chiang Mai - Citrus Restaurant
Area: Chang Phuak Number of Rooms: 159
Free Wi-Fi

Recent customer reviews

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Good

7.5

based on
533 reviews

Value for Money
7.9
Location
7.1
Staff Performance
7.7
Hotel Condition/Cleanliness
7.6
Room Comfort/Standard
7.9
Food/Dining
6.9
All reviews (533)
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Evelind S. Families with older children United States of America, April 15, 2013
Good for Family or Business

Good location, renovated large rooms, good swimming pool
9.3
We took a group of children from our Children's Home to Chiang Mai for the Water Festival. The pool was great for the kids when they were tired of the outside festivities. The staff was friendly and helpful with our large group of 15 people.
Mark J. Solo travelers Philippines, March 31, 2013
Not so good.

Large rooms.
4.3
Don't ever get rooms that are not renovated. It's really run down, and dirty. D
Mark J. Solo travelers Philippines, March 29, 2013
Not exactly 4 stars. More 2.

Room size, Free shuttle to night market, Good manager
4.3
It's not really central and it's the first thing you have to think about. Chiang Mai is not really a big city so it matters
James M. Solo travelers Australia, March 20, 2013
A pleasant stay in an older hotel

Proximity to TOPS supermarket, Friendly staff, Great breakfast
6.3
Kerry H. Couples Australia, February 22, 2013
quiet area
6.3
the staff greeted us with friendly smiles, the reception staff were very pleasant. this hotel is a bit dated but thats standard in thailand for any place over 5 years old. the location is out of the way, quiet neighbourhood surrounded by lots of hardware shops. there is a cheap market area approx. 300 metres to the left on the main road, cheap and delicious food, lots of shoe shops. we hired a small motorbike and found that we still rode over to the night bazaar area where everything a tourist needs is located in the one area. the mecure has comfortable beds (we had a twin room) and the cleaning staff are good. the swimming pool is not very inviting, just a rectangle on the third floor, 1.45m shallow end, so children would need constant supervision.
Shopping Tip: Definitely head over to the night market area
Francois C. Families with young children France, February 17, 2013
Excellent place for transfer to airport,good value

Quality of room decoration
9.3
Excellent place for quick transfer to airport, did the job
Suvit T. Business travelers Thailand, February 4, 2013
The service is friendly and the facility is nice.

Located in the heart of chiang mai
7.7
The location is very easy to access to the important places of chiang mai. Many good restuarants in the area and also they all are within a walking distance. Well paid for the price.
Gerard G. Couples France, February 2, 2013
hotel for groups

the 5 floor is renovated, 4 and 5, very dirty and old.the reservation has very bad rooms: old dirty and vew on roof and walls
4
The staff is nice and efficency but one maid only for 22 rooms. One waccum for one level so no clean. I asked 3 times to see the manager : no answer, vacancy or occupied. We went once to the restaurant: food is much better inthe street Swimingpool is ok but water is cool. This hotel cannot be inACCOR grou and certainly not as a Mercure. For your info, I travel alot and Iwas in tourisme business for 35 years. It the first time I do a report like that It is the responsability to take care at least of the cleaness of rooms.
Pornsak H. Families with young children Thailand, January 31, 2013
good location but very old hotel
5
this hotel is very good location close to center of chiangmai and next to the supper market,top.but this hotel need to renovate urgently. i am quite surprise that this hotel is under mercure's brand.
Agus B. Business travelers Indonesia, January 24, 2013
A small hotel with friendly ambient

Service and price
8.3
I traveled to Chiang Mai for a business meeting. The stay in Mercure Chiang Mai was great. The staffs were quite helpful. In fact, we got help in managing golf reservation in a short notice. Wifi and even basic office amenities were free, a big plus for people doing meeting. Definitely will come back for future event in the city.

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Customer Reviews - Mercure Chiang Mai Hotel, Chiang Mai

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