Excellent 8.2
Based on 24 reviews

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About Mercure Gladstone Hotel


Situated in Barney Point, Mercure Gladstone Hotel is the perfect place to experience Gladstone and its surroundings. From here, guests can enjoy easy access to all that the lively city has to offer. This modern hotel is in the vicinity of popular city attractions such as Gladstone Art Gallery & Museum, Tondoon Botanic Gardens, Gladstone City Library.

First-rate hotel services and facilities that define the Accor Hotels experience await you at the Mercure Gladstone Hotel. A selection of top-class facilities such as free Wi-Fi in all rooms, daily housekeeping, laundromat, photocopying, taxi service can be enjoyed at the hotel.

Hotel accommodations have been carefully appointed to the highest degree of comfort and convenience. In some of the rooms, guests can find television LCD/plasma screen, non smoking rooms, air conditioning, heating, desk. Throughout the day you can enjoy the relaxing atmosphere of the fitness center, sauna. Enjoy unparalleled services and a truly prestigious address at the Mercure Gladstone Hotel.
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  • free Wi-Fi in all rooms
  • Wi-Fi in public areas


  • taxi service
  • car park

Fitness & recreation

  • fitness center
  • sauna

Food & beverage

  • room service
  • restaurant
  • coffee shop
  • bar
  • vending machine


  • pets allowed

Cleaning services

  • daily housekeeping
  • laundromat
  • laundry service
  • dry cleaning

Guest services

  • express check-in/check-out
  • luggage storage
  • newspapers

On-site facilities

  • wheelchair accessible
  • casino
  • facilities for disabled guests
  • elevator
  • smoking area

Health and security

  • 24-hour front desk
  • safety deposit boxes

Business & money services

  • photocopying
  • meeting facilities
  • ATM/cash machine on site
  • currency exchange

Payment types accepted for services

  • Visa
  • MasterCard
  • American Express
  • Diners Club

Languages Spoken

  • English
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Child and extra bed policy
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-12 year(s) Stay for free if using existing bedding.
  • Guests over 12 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room policy for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Recent customer comments

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  • Hotel Condition/Cleanliness 8.8
  • Facilities 8.0
  • Location 7.6
  • Room Comfort/Standard 8.5
  • Service 8.4
  • Value for Money 8.2
  • Food/Dining 7.7

June 23, 2016
Clean and comfortable, breakfast was as hoped.

Tanya C.
November 19, 2015
New hotel, clean rooms and well appointed.
Free wi-fi with fast connection speed, standard and rain shower heads, good sized room
We had 2 queen beds in our room (2 ad/2 ch) and on 1 side of each bed, there was a very noticeable body shape where it is obvious that single travels always sleep on the same side. The mattresses do not seem to be turned. We could put our young children in those spots but if we shared the bed as 2 adults, it would be have annoying always rolling in the groove. At check in, we were advised that children eat free at the breakfast buffet, on check out - we were told that we needed to pay for the kids breakfast. Staff don't wear name badges so makes it harder to say who you deal with. Overall, nice hotel.

Adrian B.
September 23, 2015
Nice place to stay and play.
Friendly staff and nice to have the sports club there to enjoy. Spacious and modern rooms.
Very nice place to stay

Richard K.
May 05, 2015
Alternative accommodation in Gadstone
New and better hotell compared to the hotels that I have stayed in Gladstone
Enjoyable and will rreturn

Tony I.
April 10, 2015
Room, price

Kunshen X.
March 14, 2015
Good for long stays
Given free laundry (one bag) for long stay
Great service! Manager Craig is exceptional

Mr B.
February 08, 2015
TV reception poor
cost, comfort,value.
TV reception was exceptionally poor ruining the whole stay.

Richard K.
February 06, 2015
Introductory stay
New clean good service

Tania G.
New Zealand
January 13, 2015

murray H.
December 16, 2014
food drink and tab
great experience