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Mercure Gold Coast Resort

Palm Meadows Drive, Carrara, Gold Coast, Australia (Show on map)

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Formerly : Radisson Gold Coast

"Ease of check in, quiet room, close to attractions ..."

  • Mark, Australia
  • June 9, 2015
  • Area: Carrara
  • Rooms : 280

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Room Types
Max
Rates
Superior King Room and Spa
Superior King Room and Spa Best rate with Breakfast
Superior King Room and Spa Special Event Rate
Standard King Special Event Rate
Superior Room 1 King Bed Special Event Rate
Superior Room 2 Queen Beds Special Event Rate
Standard Room with 2 Double Bed Special Event Rate
Standard King Best rate with Breakfast
Superior Room 1 King Bed Best rate with Breakfast
Superior Room 2 Queen Beds Best rate with Breakfa
Standard Room with 2 Double Bed Best rate with Breakfas
Standard King
Superior-Room 1 King Bed
Superior Room 1 King Bed Hot Deal
Superior Room 1 King Bed Winter Special
Superior Room 1 King Bed Special Offer
Standard King Hot Deal
Standard King Winter Special
Standard King Special Offer
Standard Room with 2 Double Bed
Standard Room with 2 Double Bed Hot Deal
Standard Room with 2 Double Bed Winter Special
Standard Room with 2 Double Bed Special Offer
Standard King Hotel Special Offer - Flexible Rate
Superior Room 1 King Bed Special Offer - Flexible Rate
Standard 2 Double Bed Hotel Special Offer Flexible Rate
Superior Room 1 King Bed Special Hotels on Sale
Standard King Special promotion Hotels on Sale
Standard Room with 2 Double Bed Special Hotels on Sale
Superior Room 1 King Bed Early Booking Offer
Standard King Early Booking Offer
Standard Room with 2 Double Bed Early Booking Offer
Superior-Room 2 Queen Beds
Superior Room 2 Queen Beds Hot Deal
Superior Room 2 Queen Beds Winter Special
Superior Room 2 Queen Beds Special Offer
Superior Room 2 Queen Beds SpecialOffer FlexibleRate
Superior Room 2 Queen Beds Special Hotels on Sale
Superior Room 2 Queen Beds Early Booking Offer
Standard King Hotel Super Sale
Superior Room 1 King Bed Hotel Super Sale
Standard Room with 2 Double Bed Hotel Super Sale
Superior Room 2 Queen Beds Hotel Super Sale
Standard King
Superior Room 1 King Bed
Superior Room 2 Queen Beds
Standard Room with 2 Double Bed
Standard King 3-2 Special Offer
Superior Room 1 King Bed 3-2 Special Offer
Superior Room 2 Queen Beds 3-2 Special Offer
Standard Room with 2 Double Bed 3-2 Special Offer
Standard King Stay and Save Offer
Standard King Stay and Save Breakfast Offer
Superior Room 1 King Bed Stay and Save Offer
Superior Room 1 King Bed Stay and Save Breakfast Offer
Superior Room 2 Queen Beds Stay and Save Offer
Superior Room 2 Queen Beds Stay and Save Breakfast Off
Standard Room 2 Double Beds Stay and Save Offer
Standard Room 2 Double Beds Stay and Save Breakfast Off

 

When would you like to stay at this hotel?

Features of Mercure Gold Coast Resort
Facilities

24-hour front desk

airport transfer

babysitting

bar

bicycle rental

business center

car hire

car park

coffee shop

concierge

currency exchange

elevator

express check-in/check-out

facilities for disabled guests

family room

laundry service

luggage storage

meeting facilities

poolside bar

restaurant

room service

safety deposit boxes

shops

shuttle service

smoking area

tours

 
Sports and Recreation

fitness center

garden

golf course (on site)

golf course (within 3 km)

hot tub

massage

outdoor pool

sauna

spa

tennis courts

  
Internet

Wi-Fi in public areas

  
Parking

car park

valet parking

 
Languages Spoken

Chinese (Mandarin)

English

German

Japanese

Korean

Russian

Book now!

Sale ends soon!

Mercure Gold Coast Resort is a beautiful, serene resort offering stunning views of the fairway, lakes, hinterlands, and golf courses surrounding the property. Pacific Fai and Robina, Skilled Stadium, and many dining establishments are just a 10-minute drive from the resort. Mercure Gold Coast Resort houses 280 spacious rooms and suites and offers a balcony and courtyard, luxurious spa, health club, tennis center, and all-day dining at Chelos Restaurant and Bar. Mercure Gold Coast Resort is committed to ensure full relaxation to all guests and is the perfect choice for a relaxing getaway. Mercure Gold Coast Resort is a beautiful, serene resort offering stunning views of the fairway, lakes, ... see more
Children and extra beds:
Infant 0-2 year(s)
Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 3-12 year(s)
Stay for free if using existing bedding.

Guests over 12 years old are considered as adults.

Extra beds are dependent on the room you choose, please check the individual room policy for more details.


When booking more than 5 rooms, different policies and additional supplements may apply.


Check-In From
02:00 PM

Check-Out Until
11:00 AM

Number of Bars
1

Number of Restaurants
1

Number of Rooms
280

Parking Fee (per day)
0 AUD

Time to Airport (Minutes)
30

Year Hotel Built
1997

Year Hotel Last Renovated
2014


Recent customer comments

Filter by Traveler Type

 

Very Good

7.7

from 100 reviews

Value for Money
7.7
Location
7.3
Staff Performance
8.0
Hotel Condition/Cleanliness
8.1
Room Comfort/Standard
8.0
Food/Dining
7.3
All reviews (100)
Sort by:
Chris Z. Solo travelers Australia, July 19, 2015
A nice 4 star stay

Cleanliness, comfort, staff
8
The staff were friendly and attentive, the room was comfortable and clean. It is in a central location for shopping and beaches. A nice little stay especially if you like your golf.
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Mark G. Couples Australia, June 9, 2015
Short stay

Ease of check in, quiet room, close to attractions
10
Great for the overnight stay wish we could have stayed longer
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George C. Groups Australia, May 19, 2015
Satisfactory

Pool location room
8.3
Good
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Leeann Q. Business travelers Australia, May 2, 2015
Perfectly located, but not that easy finding rooms

Location, convenience, Room service was fast.
7.3
This was not my first time here, and due to staying for business, I had requested through my online booking a request for 2 things. 1. As I had a wedding to officiate, I requested a early check in no later than 12pm. 2. Due to back problems ( Spinal surgery), a room located on the lower level was requested. Both of these requests were not met at time of check in, unsure if my requests were passed on. The room service was fast and friendly, all the staff were friendly. Unfortunately some of the travellers staying there were sum what different, rude, pushy, completely inappropriate. There needs to a better service provided to clients when their room are located a fair distance and the weather is really bad. Even though a map was provided, it was still a little hard to locate, especially in the bad raining weather we had. I was saturated before we were 3 metres out of the reception door. I hope this helps.
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Tim J. Couples United Kingdom, April 7, 2015
Underwhelming

Underground Parking, size of room, fridge
4
Poor. The first room we were put in had a very bad odour in the bathroom and the second had drainage issues in the shower. Only 30 mins free wifi per day and only in the lobby and when I offered some advice to the staff that many other hotels offer free wifi, he was rude to me. The rooms are very tired and need a refresh. Avoid.
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Margit K. Couples Germany, April 6, 2015
wonderful Easter Sunday

Happy Easter Sunday
9.3
Very great experience
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Clinton G. Solo travelers Australia, March 15, 2015
Not what I paid for

Bed.Pay tv.Thats all I have.
5
Shower had very low water pressure.Room service meal was very small and overpriced.Staff member was rude.Tv channels take forever to change.Disabled bathroom which wasnt in room description.
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Andre V. Business travelers New Zealand, February 15, 2015
Resort Review

Staff was very friendly, Customer service was very good,Parking,
6.3
We enjoyed our stay, the room wasn't really what we had in mind as the website does not detail that the "standard Rooms" are not actually refurbished etc. So we were abit disappointed in the fact that we didn't get the room advertised in the pictures on the website. Apart from that the staff did a great job at attending to our requests.
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Shane N. Business travelers Australia, January 8, 2015
Unclean and unkept
4.7
My stay started off with the arrival into the grounds. I noticed the grounds were in need of maintenance(mowing, weeding, pruning), this is a golf course and it was peak holiday time. Reception was presented nicely and the counter staff were friendly. As soon as I entered my room the phone rang. It was a pleasant voice saying there were complimentary drink vouchers at the counter and a $150 voucher which I could use at any location or shop on the property. I thanked her and before I could say another word, she explained I had to sit through a marketing campaign.!!!! I think if you are offered complimentary drink vouchers, they should be just that. As soon as I said I wasn't interested, she lost the politeness in her voice and does not waste another second with me. After looking under the bed I noticed the dust line that aligned perfectly with the edge of the bed. It has not been vacuumed for a long time. The bed was comfortable with nice linen, but truthfully, that's all I can say to compliment this establishment.
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Kimberley P. Families with young children Australia, December 31, 2014
Disappointing,

Pool
3
Very disappointing .We had several issues with our room and the response to fix these problems was very slow and with no compensation.
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Customers like this resort for:
Distance to airport:
  • Gold Coast Airport (20.7 Km)
Customer comments:
  • "Comfortable rooms" , "Great service" , "Nice pool area"
Top attractions in the area:
  • Jupiters Casino (5.3 Km)
  • Dracula's Cabaret Restaurant (5.4 Km)
  • Pacific Fair Shopping Centre (5.5 Km)
  • Robina Town Centre (5.5 Km)
Note: Distances are measured as a straight line, calculated from a starting point to a destination point.

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