Very good 7.8
Based on 117 reviews

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About Mercure Gold Coast Resort

Description

Mercure Gold Coast Resort is a beautiful, serene resort offering stunning views of the fairway, lakes, hinterlands, and golf courses surrounding the property. Pacific Fai and Robina, Skilled Stadium, and many dining establishments are just a 10-minute drive from the resort. Mercure Gold Coast Resort houses 280 spacious rooms and suites and offers a balcony and courtyard, luxurious spa, health club, tennis center, and all-day dining at Chelos Restaurant and Bar. Mercure Gold Coast Resort is committed to ensure full relaxation to all guests and is the perfect choice for a relaxing getaway.
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Features

Internet

  • free Wi-Fi in all rooms
  • Wi-Fi in public areas

Transportation

  • taxi service
  • valet parking
  • car park
  • airport transfer
  • car hire
  • shuttle service

Fitness & recreation

  • fitness center
  • spa
  • massage

Swimming & soaking

  • hot tub
  • outdoor pool

Land sports

  • golf course (on site)
  • golf course (within 3 km)
  • tennis courts

Food & beverage

  • 24-hour room service
  • room service
  • restaurant(s)
  • coffee shop
  • poolside bar
  • bar
  • vending machine

Pets

  • pets allowed

Cleaning services

  • daily housekeeping
  • laundromat
  • laundry service
  • dry cleaning

Guest services

  • postal service
  • express check-in/check-out
  • luggage storage
  • babysitting
  • newspapers
  • tours
  • concierge

On-site facilities

  • wheelchair accessible
  • facilities for disabled guests
  • garden
  • smoking area

Health and security

  • 24-hour security
  • 24-hour front desk
  • safety deposit boxes
  • 24-hour check-in

Business & money services

  • photocopying
  • fax machine
  • printer
  • currency exchange

Languages Spoken

  • English
  • Chinese (Mandarin)
  • German
  • Japanese
  • Korean
  • Russian
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Policies

Child and extra bed policy
Infant 0-2 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 3-12 year(s) Stay for free if using existing bedding.
  • Guests over 12 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room policy for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Check-In From: 02:00 PM
Check-Out Until: 11:00 AM
Number of Bars: 1
Number of Restaurants: 1
Number of Rooms : 292
Parking Fee (per day): 0 AUD
Time to Airport (Minutes): 30
Year Hotel Built: 1997
Year Hotel Last Renovated: 2016
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Verified traveler reviews

Filter by traveler type
Very good



  • Hotel Condition/Cleanliness 8.2
  • Facilities 8.3
  • Location 7.5
  • Room Comfort/Standard 8.1
  • Service 8.2
  • Value for Money 7.8
  • Food/Dining 7.3

Samantha H.
Australia
July 11, 2016
Room smelt old
The room smelt like mould and dust

Finney A.
Australia
July 08, 2016
Review
Excellent

YEONSEONG K.
South Korea
July 05, 2016
nice!
comfortable and tidy room, friendly staff, pool, gym, bar, everything is good

duane B.
Australia
May 25, 2016
Good stay
The food was a little dissappointing on the first day it was cold and the bathroom was not fully cleaned with hair in the bath.

craig O.
Australia
March 28, 2016
stay longer
The only thing i wish was different, would be i wish i realised it was easter when i booked and stayed longer, will be back the place and staff are fantastic

Linda B.
Australia
March 21, 2016
The staff were excellent from the moment I arrived
Bed comfortable, friendly and helpful staff, pool clean
As above

Anthony D.
Australia
March 03, 2016
Great stay
This was a spur of the moment stay. We ate in the restaurant as well. The food was delicious and the service excellent. My only comment and it is a minor thing is that the tables did not have tablecloths and I think reduced the excellence of the food.

Cathy B.
Australia
February 15, 2016
Had ag reat time friendly staff and enjoyed
The beds wer unreal and pool
Our where good but my friend who booked her daughter nearly got electric cued and their power was turned off from that morning the second day as no one came to look at it. But ours was fine.

Chong C.
Hong Kong
February 13, 2016
No lift
Quiet
Good customer service. But no lift. The staff is friendly and helpful. Free parking. Location soso

Galila A.
Australia
January 25, 2016
Great outing
Service


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