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About Mercure Gold Coast Resort

Description

Mercure Gold Coast Resort is a beautiful, serene resort offering stunning views of the fairway, lakes, hinterlands, and golf courses surrounding the property. Pacific Fai and Robina, Skilled Stadium, and many dining establishments are just a 10-minute drive from the resort. Mercure Gold Coast Resort houses 280 spacious rooms and suites and offers a balcony and courtyard, luxurious spa, health club, tennis center, and all-day dining at Chelos Restaurant and Bar. Mercure Gold Coast Resort is committed to ensure full relaxation to all guests and is the perfect choice for a relaxing getaway.
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Features

Hotel Facilities

  • 24-hour check-in
  • 24-hour front desk
  • 24-hour room service
  • 24-hour security
  • airport transfer
  • babysitting
  • bar
  • business center
  • car hire
  • coffee shop
  • concierge
  • currency exchange
  • daily housekeeping
  • dry cleaning
  • express check-in/check-out
  • facilities for disabled guests
  • fax machine
  • laundromat
  • laundry service
  • luggage storage
  • meeting facilities
  • newspapers
  • photocopying
  • poolside bar
  • postal service
  • printer
  • restaurant
  • room service
  • safety deposit boxes
  • shuttle service
  • smoking area
  • taxi service
  • tours
  • vending machine
  • wheelchair accessible

Sports and Recreation

  • fitness center
  • garden
  • golf course (on site)
  • golf course (within 3 km)
  • hot tub
  • massage
  • outdoor pool
  • spa
  • tennis courts

Internet

  • Wi-Fi in public areas

Parking

  • car park
  • valet parking

Languages Spoken

  • Chinese (Mandarin)
  • English
  • German
  • Japanese
  • Korean
  • Russian
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Policies

Children and extra beds
Infant 0-2 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 3-12 year(s) Stay for free if using existing bedding.
  • Guests over 12 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room policy for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Check-In From: 02:00 PM
Check-Out Until: 11:00 AM
Number of Bars: 1
Number of Restaurants: 1
Number of Rooms : 292
Parking Fee (per day): 0 AUD
Time to Airport (Minutes): 30
Year Hotel Built: 1997
Year Hotel Last Renovated: 2016
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Verified traveler reviews

Filter by traveler type
All reviews (113)

Business travelers (15)

Couples (67)

Solo travelers (12)

Families with young children (10)

Families with older children (7)

Groups (2)

Very good
7.8
Hotel Condition/Cleanliness
8.2
Facilities
9.0
Location
7.4
Room Comfort/Standard
8.1
Staff Performance
8.2
Value for Money
7.8
Food/Dining
7.3

9.6 craig O.
Australia
March 28, 2016
stay longer
The only thing i wish was different, would be i wish i realised it was easter when i booked and stayed longer, will be back the place and staff are fantastic

8.3 Linda B.
Australia
March 21, 2016
The staff were excellent from the moment I arrived
Bed comfortable, friendly and helpful staff, pool clean
As above

8 Anthony D.
Australia
March 03, 2016
Great stay
This was a spur of the moment stay. We ate in the restaurant as well. The food was delicious and the service excellent. My only comment and it is a minor thing is that the tables did not have tablecloths and I think reduced the excellence of the food.

10 Cathy B.
Australia
February 15, 2016
Had ag reat time friendly staff and enjoyed
The beds wer unreal and pool
Our where good but my friend who booked her daughter nearly got electric cued and their power was turned off from that morning the second day as no one came to look at it. But ours was fine.

6.3 Chong C.
Hong Kong
February 13, 2016
No lift
Quiet
Good customer service. But no lift. The staff is friendly and helpful. Free parking. Location soso

8.7 Galila A.
Australia
January 25, 2016
Great outing
Service

10 Michael B.
Australia
January 19, 2016
A Weekend Away
Loved the location because it is out of the bustle of the Gold Coast, but accessible to lots of places.

8.7 Joseph T.
Australia
November 15, 2015
Thumbs up
Clean and tidy apperance Nice surroundings Basic Room with balcony
We were only staying over night but comfortable enough tidy Golf course next door.

7.7 Lacey S.
Australia
November 17, 2015
A pleasant relaxing stay
Attractive, good size room
Enjoyed a relaxing stay at Mercure. More then impressed with room and resort facilities. Restaurant busy with long wait however food average & small portion size. Friendly & accommodating staff. All in all, a pleasant stay and would return, absolute value for money.

8.3 Jessie W.
Australia
October 02, 2015
Great family holiday!
Service, Price & Location!
Loved it!

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