Very good 7.8
Based on 120 reviews

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About Mercure Gold Coast Resort

Description

Mercure Gold Coast Resort is a beautiful, serene resort offering stunning views of the fairway, lakes, hinterlands, and golf courses surrounding the property. Pacific Fai and Robina, Skilled Stadium, and many dining establishments are just a 10-minute drive from the resort. Mercure Gold Coast Resort houses 280 spacious rooms and suites and offers a balcony and courtyard, luxurious spa, health club, tennis center, and all-day dining at Chelos Restaurant and Bar. Mercure Gold Coast Resort is committed to ensure full relaxation to all guests and is the perfect choice for a relaxing getaway.
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Features

Internet

  • Free Wi-Fi in all rooms
  • Wi-Fi in public areas

Transportation

  • Taxi service
  • Valet parking
  • Car park
  • Airport transfer
  • Rental car
  • Shuttle service

Fitness & recreation

  • Fitness center
  • Spa
  • Massage(s)

Swimming & soaking

  • Hot tub
  • Swimming pool [outdoor]

Land sports

  • Golf course (on site)
  • Golf course (within 3 km)
  • Tennis court(s)

Food & beverage

  • Room service [24-hour]
  • Room service
  • Restaurant(s)
  • Coffee shop
  • Poolside bar
  • Bar
  • Vending machine

Pets

  • Pets allowed

Cleaning services

  • Daily housekeeping
  • Laundromat
  • Laundry service
  • Dry cleaning

Guest services

  • Postal service
  • Check-in/check-out [express]
  • Luggage storage
  • Babysitting service
  • Newspapers
  • Tours
  • Concierge

On-site facilities

  • Wheelchair accessible
  • Facilities for disabled guests
  • Garden
  • Smoking area

Health and security

  • security [24-hour]
  • front desk [24-hour]
  • Safety deposit boxes
  • Check-in [24-hour]

Business & money services

  • Photocopying
  • Fax machine
  • Printer
  • Currency exchange

Languages spoken

  • English
  • Chinese (Mandarin)
  • German
  • Japanese
  • Korean
  • Russian
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Policies

Child and extra bed policy
Infant 0-2 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 3-12 year(s) Stay for free if using existing bedding.
  • Guests over 12 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room capacity for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Check-In From: 02:00 PM
Check-Out Until: 11:00 AM
Number of Bars: 1
Number of Restaurants: 1
Number of Rooms : 292
Parking Fee (per day): 0 AUD
Time to Airport (Minutes): 30
Year Hotel Built: 1997
Year Hotel Last Renovated: 2016
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Verified traveler reviews

Filter by traveler type
Very good



  • Hotel Condition/Cleanliness 8.2
  • Facilities 8.2
  • Location 7.5
  • Room Comfort/Standard 8.1
  • Service 8.2
  • Value for Money 7.8
  • Food/Dining 7.3

Sheron F. from Sri Lanka
Business travelers
Stayed 3 nights in September 2015
Good location
Good location
Reviewed August 16, 2016

Sheron F. from Sri Lanka
Business travelers
Stayed 3 nights in September 2015
Good location
Good location
Reviewed August 16, 2016

Samantha H. from Australia
Couples
Stayed one night in July 2016
Room smelt old
The room smelt like mould and dust
Reviewed July 11, 2016

Finney A. from Australia
Families with older children
Stayed 3 nights in July 2016
Review
Excellent
Reviewed July 08, 2016

YEONSEONG K. from South Korea
Business travelers
Stayed one night in April 2016
nice!
comfortable and tidy room, friendly staff, pool, gym, bar, everything is good
Reviewed July 05, 2016

duane B. from Australia
Solo travelers
Stayed 2 nights in May 2016
Good stay
The food was a little dissappointing on the first day it was cold and the bathroom was not fully cleaned with hair in the bath.
Reviewed May 25, 2016

craig O. from Australia
Families with young children
Stayed 2 nights in March 2016
stay longer
The only thing i wish was different, would be i wish i realised it was easter when i booked and stayed longer, will be back the place and staff are fantastic
Reviewed March 28, 2016

Linda B. from Australia
Solo travelers
Stayed one night in March 2016
The staff were excellent from the moment I arrived
Bed comfortable, friendly and helpful staff, pool clean
As above
Reviewed March 21, 2016

Anthony D. from Australia
Couples
Stayed one night in March 2016
Great stay
This was a spur of the moment stay. We ate in the restaurant as well. The food was delicious and the service excellent. My only comment and it is a minor thing is that the tables did not have tablecloths and I think reduced the excellence of the food.
Reviewed March 03, 2016

Cathy B. from Australia
Families with older children
Stayed one night in February 2016
Had ag reat time friendly staff and enjoyed
The beds wer unreal and pool
Our where good but my friend who booked her daughter nearly got electric cued and their power was turned off from that morning the second day as no one came to look at it. But ours was fine.
Reviewed February 15, 2016



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