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Very good 7.8
Based on 114 reviews

Agoda Verified Reviews

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Very good



based on 114 reviews
  • Hotel Condition/Cleanliness 8.2
  • Facilities 8.7
  • Location 7.4
  • Room Comfort/Standard 8.1
  • Service 8.2
  • Value for Money 7.8
  • Food/Dining 7.3

8.3 Jessie W.
Australia
October 02, 2015
Great family holiday!
Service, Price & Location!
Loved it!

8.7 Nicholas D.
Australia
October 01, 2015
Excellent Mercure Gold Coast Resort.
room, food, service
A very pleasurable experience. I would recommend this hotel to anybody. The food was delicious.

8.3 Bronte D.
Australia
September 19, 2015
Mecure Gold Coast
Location - very convenient to all of the Coast; secluded - very quiet location; good amenites
Very good. Stay there often and really enjoy it

8.3 WEI C.
Australia
August 27, 2015
Cool
Clean, environment

8 Chris Z.
Australia
July 20, 2015
A nice 4 star stay
Cleanliness, comfort, staff
The staff were friendly and attentive, the room was comfortable and clean. It is in a central location for shopping and beaches. A nice little stay especially if you like your golf.

10 Mark G.
Australia
June 13, 2015
Short stay
Ease of check in, quiet room, close to attractions
Great for the overnight stay wish we could have stayed longer

8.3 George C.
Australia
May 24, 2015
Satisfactory
Pool location room
Good

7.3 Leeann Q.
Australia
May 05, 2015
Perfectly located, but not that easy finding rooms
Location, convenience, Room service was fast.
This was not my first time here, and due to staying for business, I had requested through my online booking a request for 2 things. 1. As I had a wedding to officiate, I requested a early check in no later than 12pm. 2. Due to back problems ( Spinal surgery), a room located on the lower level was requested. Both of these requests were not met at time of check in, unsure if my requests were passed on. The room service was fast and friendly, all the staff were friendly. Unfortunately some of the travellers staying there were sum what different, rude, pushy, completely inappropriate. There needs to a better service provided to clients when their room are located a fair distance and the weather is really bad. Even though a map was provided, it was still a little hard to locate, especially in the bad raining weather we had. I was saturated before we were 3 metres out of the reception door. I hope this helps.

4 Tim J.
United Kingdom
April 11, 2015
Underwhelming
Underground Parking, size of room, fridge
Poor. The first room we were put in had a very bad odour in the bathroom and the second had drainage issues in the shower. Only 30 mins free wifi per day and only in the lobby and when I offered some advice to the staff that many other hotels offer free wifi, he was rude to me. The rooms are very tired and need a refresh. Avoid.

9.3 Margit K.
Germany
April 07, 2015
wonderful Easter Sunday
Happy Easter Sunday
Very great experience