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Customers like this hotel for:
    Area recommended for:
  • sightseeing
  • family fun
    Distance to airport:
  • Al Ain International Airport (26.0 Km)
    Customer comments:
  • "Fantastic view", "Friendly staff", "Great location"
    Top nearby attractions:
  • Mubazzara park (4.5 Km)
  • Jabal Hafeet Mountain (4.5 Km)

Note: Distances are measured as a straight line.

Mercure Grand Jebel Hafeet Hotel

Jebel Hafeet , Al Ain, Al Ain, United Arab Emirates (Show on map)

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"The best was the view, Hotel rooms are large, nice swimming..."

khaled, Taiwan October 17, 2015

Features of Mercure Grand Jebel Hafeet Hotel

Hotel Facilities

  • 24-hour front desk
  • 24-hour room service
  • airport transfer
  • babysitting
  • bar
  • business center
  • car hire
  • coffee shop
  • concierge
  • currency exchange
  • dry cleaning
  • elevator
  • facilities for disabled guests
  • laundry service
  • luggage storage
  • meeting facilities
  • newspapers
  • restaurant
  • room service
  • safety deposit boxes
  • salon
  • shops
  • smoking area
  • tours

Sports and Recreation

  • billiards
  • children's playground
  • fitness center
  • garden
  • golf course (on site)
  • kids club
  • massage
  • outdoor pool
  • pool (kids)
  • sauna
  • spa
  • squash courts


  • free Wi-Fi in all rooms
  • Wi-Fi in public areas


  • car park
  • valet parking

Languages Spoken

  • Arabic
  • English
  • Filipino
  • Hindi

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Hotel Description
This luxury class hotel is situated on a mountain overlooking the Oasis City Al Ain and the Oman...see more This luxury class hotel is situated on a mountain overlooking the Oasis City Al Ain and the Oman border. Mercure Grand Jebel Hafeet Hotel is situated prominently on Hafeet Mountain at almost 915 meters above sea level. It is a two-hour drive from Abu Dhabi and Dubai. Guests will have easy access to a variety of cultural, historic, and tourist attractions in addition to recreational and natural areas. The hotel boasts a reputation as being one of the most unique in the area with exceptional leisure facilities including three swimming pools and a modern fitness center. The 124 spacious rooms are adorned with elegant, tropically themed decoration that is visually pleasing and relaxing. Mercure Grand Jebel Hafeet Hotel is perfect for guests that want a distinctive location.
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Food, drink and entertainment

Recent customer comments

Filter by Traveler Type
All reviews (238)

Business travelers (7)

Couples (109)

Solo travelers (23)

Families with young children (66)

Families with older children (13)

Groups (20)

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Value for Money
Staff Performance
Hotel Condition/Cleanliness
Room Comfort/Standard
All reviews (238)
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Antony M. Families with older children
New Zealand, November 26, 2015
Nice mid-week break

Views, dining and pool
We used it as a base to visit Wadi adventure and the hot pools. Great views of Al Ain at night
khaled A. Families with young children
Taiwan, October 18, 2015
Pleasent one night holiday

The best was the view, Hotel rooms are large, nice swimming pool
We had one night, i like: arrived early, kids enjoyed the swimming while waiting room, played mini golf, snooker, and reception was nice, We didn't like: when ordering food not much veriaty, the service team at restaurant are always very slow, i think, they need more employees. Also they will need to train their service team how to speak or behave with guest orders.
zulfikar L. Families with young children
India, October 14, 2015
Value for money...

Break was not good as they charged
christopher B. Couples
United Kingdom, October 13, 2015

Having seen this hotel from afar at other hotels we have stayed at in al ain decided that this had to be ticked of the list.We were not dissapointed in any way the staff are a credit to the hotel the room had fantastic views over the swimming pools and surrounding areas[make sure you take a camera]The bed was huge ten foot wide and comfortable to boot.The Lawrence bar had entertainment of a trio of girl singers who had very good voices not forgetting the guy on the keyboard who knocked out a few desmond decker numbers it was a enjoyable stay and will be back.
Dharshana F. Couples
Sri Lanka, September 09, 2015
One of the best hotel experiences I have had so fa

The hotel staff was very helpful (especially Chinchu at Reception). The room was comfortable and clean and the view of the mountain valley from the balcony was breathtaking.
Our stay at the hotel was very pleasant. We enjoyed our room, food and the large swimming pool. We are grateful to the hotel staff who welcomed and accomodated us. The highlight of our stay was the wonderful view of the Jebal Hafeet mountain and the valley from our balcony.
Susan B. Couples
United Kingdom, August 23, 2015
Just One Day

Location, staff, swimming facilities
The staff were very friendly and helpful. The location is excellent with fabulous views from many areas. Many newly built hotels have tiny swimming pools with no separate children's pool. This hotel had a separate paddling pool plus different areas in the main pool for different users. This was much appreciated. The lifeguard was also very attentive. We enjoyed the Mediterranean buffet and breakfast. The hotel bathrooms are a little dated, but are OK.
Ahmad S. Families with young children
Comoros, August 17, 2015
nice hotel

location, food and kids swimming pool
it was a nice stay no issues faced every thing was smooth
Rohan B. Business travelers
Sri Lanka, July 18, 2015
Fantastic view

Swimming pool, food, staff
Very good.
Mohd K. Families with young children
United Arab Emirates, May 13, 2015
Staff is very slow hotel becme very old need maint

Location, Value and swimming pool
Hotel Need serious maintenance and most of things became old. Location is fantastic Need more facilities for kids to plany and enjoy their time.
Amjad Q. Couples
Jordan, April 19, 2015
old hotel and noisy

view and location
Not bad

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