or

Enter your dates to check availability and book this hotel

Mercure Grand Jebel Hafeet Hotel

Jebel Hafeet , Al Ain, United Arab Emirates (Show on map)

Book now!

"good view, cooler than Al Ain town, secure..."

  • William, United States
  • July 29, 2014
  • Area: Other

  • Save money with
    our Best Price Guarantee
  • Great choice from
    over 450,000 hotels
  • Here to help in
    English & 12 languages
Don't wait until it's too late! Book now so you don't miss out on today's rate. Agoda Tip

Book Now Pay Later

Available now on thousands of hotel rooms worldwide.

Book smarter. Book agoda.

Room Types
Max
Rates
Standard
Deluxe
Deluxe Room with 1 Double Bed
Deluxe Room with 2 single beds
Superior Room with 1 Double Bed
Superior Room with 1 Queen-Size Bed
Superior Twin Room
Executive room with 1 Queen bed
Superior Room With 2 Single Beds
Executive Suite With 1 Queensize Bed
Executive Suite With 1 Queensize Bed B&B
Deluxe Double Room
Deluxe Double Room Hotdeal CCPrepaid No Refund
Deluxe Double Room Promotion Rate
Deluxe Double Room Special Hotels on Sale
Deluxe Twin Room
Deluxe Twin Room Hotdeal CCPrepaid No Refund
Deluxe Twin Room Promotion Rate
Deluxe Twin Room Special Hotels on Sale
Executive Queen Suite
Executive Queen Suite Hotdeal CCPrepaid No Refund
Executive Queen Suite Promotion Rate
Executive Queen Suite Special Hotels on Sale
Deluxe Double Room Hotel Special Offer
Deluxe Twin Room Hotel Special Offer
Executive Queen Suite Hotel Special Offer
Deluxe Double Room
Deluxe Twin Room
Executive Queen Suite

 

When would you like to stay at this hotel?


Photos of Mercure Grand Jebel Hafeet Hotel

Mercure Grand Jebel Hafeet Hotel Al Ain - Executive Suite
Executive Suite
Mercure Grand Jebel Hafeet Hotel Al Ain - Deluxe Room
Deluxe Room
Mercure Grand Jebel Hafeet Hotel Al Ain - Deluxe Room
Deluxe Room
Mercure Grand Jebel Hafeet Hotel Al Ain - Balcony/Terrace
Balcony/Terrace
Mercure Grand Jebel Hafeet Hotel Al Ain - Hotel Exterior
Hotel Exterior
Mercure Grand Jebel Hafeet Hotel Al Ain - View
View
Mercure Grand Jebel Hafeet Hotel Al Ain - Exterior
Exterior
Mercure Grand Jebel Hafeet Hotel Al Ain - Exterior
Exterior
Mercure Grand Jebel Hafeet Hotel Al Ain - Swimming Pool
Swimming Pool
Mercure Grand Jebel Hafeet Hotel Al Ain - Restaurant
Restaurant
Mercure Grand Jebel Hafeet Hotel Al Ain - Restaurant
Restaurant
Mercure Grand Jebel Hafeet Hotel Al Ain - Bar
Bar
Mercure Grand Jebel Hafeet Hotel Al Ain - Hotel Interior
Hotel Interior
Mercure Grand Jebel Hafeet Hotel Al Ain - Lobby
Lobby
Mercure Grand Jebel Hafeet Hotel Al Ain - Reception
Reception
Mercure Grand Jebel Hafeet Hotel Al Ain - Restaurant
Restaurant
Mercure Grand Jebel Hafeet Hotel Al Ain - Meeting Room
Meeting Room
Features of Mercure Grand Jebel Hafeet Hotel
Facilities

24-hour room service

babysitting

bar

business center

coffee shop

concierge

elevator

facilities for disabled guests

laundry service

meeting facilities

restaurant

room service

safety deposit boxes

salon

shops

tours

  
Sports and Recreation

fitness center

garden

golf course (on site)

massage

outdoor pool

sauna

spa

squash courts

 
Internet

Wi-Fi in public areas

  
Parking

valet parking

  

Book now!

Sale ends soon!

This luxury class hotel is situated on a mountain overlooking the Oasis City Al Ain and the Oman border. The hotel is situated prominently on Hafeet Mountain at almost 915 meters above sea level. It is a two-hour drive from Abu Dhabi and Dubai. Guests will have easy access to a variety of cultural, historic, and tourist attractions in addition to recreational and natural areas. The hotel boasts a reputation as being one of the most unique in the area, with exceptional leisure facilities including three swimming pools and a modern fitness center. The 124 spacious rooms are adorned with elegant tropical themed decoration that is visually pleasing and relaxing. The Mercure Grand Jebel Hafeet Hotel is perfect for guests that want a distinctive location. This luxury class hotel is situated on a mountain overlooking the Oasis City Al Ain and the Oman ... see more
To comply with religious law, UAE hotels may require that couples sharing a room present a marriage certificate upon check-in. To prevent any problems, it is suggested that you bring along a copy of your marriage certificate.



Children and extra beds:
Infant 0-1 year(s)
Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-11 year(s)
Stay for free if using existing bedding.

Guests over 11 years old are considered as adults.

Extra beds are dependent on the room you choose, please check the individual room policy for more details.


Recent customer comments

Filter by Traveler Type

 

Very Good

8.0

from 197 reviews

Value for Money
7.9
Location
8.9
Staff Performance
8.1
Hotel Condition/Cleanliness
8.3
Room Comfort/Standard
7.8
Food/Dining
6.9
All reviews (197)
Mohammed A. Families with young children Oman, August 14, 2014
Staff need train on cust service

Location
7
Good experience in different location
Sultan A. Groups United Arab Emirates, August 13, 2014
Very good

Good
10
William B. Couples United States of America, July 29, 2014
Not worth the money

good view, cooler than Al Ain town, secure
5.7
Our stay at Mercure Grand Jebel Hafeet left a lot to be desired and certainly was not worth the room rate which was highly inflated for the Eid Holiday. The hotel has a very small porte cochere area for vehicle arrivals/unloading luggage and the valet staff allow cars to park directly in front of the hotel which completely eliminates use of the porte cochere by arriving guests. While the front desk staff are generally friendly we found them to be very poorly informed about various aspects of hotel facilities, somewhat dismissive and did not seem interested in assisting us with our questions. During our stay the hotel changed the operating times of some facilities apparently to accommodate the Eid celebrations being hosted by the hotel but failed to provide any notice of the changes and the staff seem to either not know about the changes or not care. The hotel is a little dated in its décor and needs to be brought into the 21st Century. Specifically, while there was WIFI in the lobby area which had limited seating unless one is sitting in a restaurant for a meal, the rooms only had a wired internet connection without any availability of WIFI whatsoever (either free or extra charge) which eliminated the in-room use of most modern smart phones/tablets which do not have capability to connect to a wired system. When we complained to various hotel staff about some of the issues we encountered the response was generally indifference or just excuses. We recommend driving up Jebel Hafeet to enjoy a drink on the outdoor veranda at the Mercure Grand which has an excellent view and then staying at one of the four or five star hotels in Al Ain which are much closer to the various attractions there.

Book now!

Sale ends soon!

Customers who looked at this Hotel were also interested in......

Al Bada Resort

Al Bada Resort

Very Good 8

from 56 reviews

Hotel Area: Other

One to One Hotel & Resort - Ain Al Faida

One to One Hotel & Resort - Ain Al Faida

Good 7.3

from 63 reviews

Hotel Area: Other

large rooms, helpful staff & centrally located. Mohammed, Oman August 7, 2014
Ayla Hotel

Ayla Hotel

Fantastic 8.3

from 48 reviews

Hotel Area: Al Ain

service, free wi-fi, TV channel selection. Emily, United States of America August 27, 2014
Hilton Al Ain

Hilton Al Ain

Very Good 7.6

from 93 reviews

Hotel Area: Al Ain

Customers like this hotel for:
Distance to airport:
  • Al Ain International Airport (26.0 Km)
Customer comments:
  • "Fantastic view" , "Friendly staff" , "Great location"
Top attractions in the area:
  • Mubazzara park (4.5 Km)
  • Jabal Hafeet (4.5 Km)
Note: Distances are measured as a straight line, calculated from a starting point to a destination point.

Customer Support


AS-AGWEB-3A08