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About Mercure Grosvenor Hotel

Description

This historic hotel features 245 stylish guestrooms and is ideally situated in the bustling heart of Adelaide. The Mercure Grosvenor Hotel is across the street from the Sky City Casino, the Adelaide Convention Center, and the Adelaide Performing Arts Complex. The 4-star hotel is also close to popular Rundle Mall. Guests are within walking distance to the city’s many world-class restaurants, bars, cafes, and shopping outlets. Located on the mezzanine level is the Federal Restaurant which serves contemporary Australian cuisine and also features a great selection of regional wines. The Mercure Grosvenor Hotel is an ideal base for travelers seeking excellent accommodation in the heart of Adelaide.
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Features

Hotel Facilities

  • 24-hour front desk
  • 24-hour room service
  • babysitting
  • bar
  • business center
  • car hire
  • concierge
  • currency exchange
  • dry cleaning
  • elevator
  • facilities for disabled guests
  • laundry service
  • luggage storage
  • meeting facilities
  • restaurant
  • room service
  • safety deposit boxes
  • shops
  • tours

Sports and Recreation

  • fitness center

Internet

  • Wi-Fi in public areas

Parking

  • car park
  • valet parking

Languages Spoken

  • Arabic
  • English
  • Filipino
  • French
  • Hebrew
  • Hindi
  • Romanian
  • Spanish
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Policies

Children and extra beds
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-15 year(s) Stay for free if using existing bedding.
  • Guests over 15 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room policy for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Airport Transfer Fee: 25.00 AUD
Breakfast Charge (when not included in room rate): 27.00 AUD
Check-In From: 02:00 PM
Check-Out Until: 11:00 AM
Distance from City Center: 0.5KM
Distance to Airport: 6.7KM
Internet Usage Fee: 24.50 AUD
Non-Smoking Rooms / Floors: Yes
Number of Bars: 1
Number of Floors: 5
Number of Restaurants: 1
Number of Rooms : 181
Parking Fee (per day): 18.00 AUD
Room Voltage: 240
Time to Airport (Minutes): 15
Year Hotel Built: 1920
Year Hotel Last Renovated: 2013
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Verified traveler reviews

Filter by traveler type
All reviews (507)

Business travelers (124)

Couples (190)

Solo travelers (118)

Families with young children (19)

Families with older children (20)

Groups (36)

Very good
7.4
Hotel Condition/Cleanliness
7.4
Facilities
6.8
Location
8.9
Room Comfort/Standard
7.2
Staff Performance
7.2
Value for Money
7.2
Food/Dining
6.6

10 Janice C.
Australia
April 17, 2016
Short stay prior to a cruise
This Hotel was perfect for us , everything was right at our fingertips loved our stay here.

7.2 Damien A.
Australia
April 11, 2016
Room was very disappointing.
Open curtains to reveal frosted glass only. No outlook or view of any kind. Very noisy making it difficult to sleep.

7.6 Eric O.
Singapore
April 01, 2016
Helpful staffs. Small room.
Helpful staffs. Small room

7.3 John H.
Japan
March 17, 2016
Great location, charming staff
Location, staff, and free water in lobby
Good

6.4 Kirrily C.
Australia
March 10, 2016
Won't be back
Very cramped old noisy room. Old bed, thinnest pillows ever. Windows onto brick wall - claustrophobic!! Front desk under-staffed but the ones who are there are lovely

6 Christopher S.
Australia
February 15, 2016
What aircon??? Gravity defying shower flow!!
Location. View of wall. Only had to stay one night
Aircon was lame. No breeze next to the vent when set to ``maximum``. Show had very week pressure. Either a hot shower with no pressure or a cold one to be able to rinse shampoo. At $200 a night, should have stayed at the Stamford next door its way way better

8.3 Jared B.
Australia
February 07, 2016
Awesome location
2min walk from convention centre/casino, walking distance to everything : clean and convenient

10 catherine M.
Australia
January 23, 2016
A little break before starting work for another ye
Didn't realize what a great location of hotel as not familiar with the city of Adelaide. Close to tram stop, Rundell mall, o'connell st, markets cafes at end of Rundell and easy access to Glenelg which we visited all in our 3 day visit. Didn't make it to china town. Next time.

5.3 cedric B.
Australia
November 28, 2015
What a poor quality/price ratio
Environment
Little tiny room with window on a wall for mote than 460 a night. Wifi not included. Payed 9$ for it. Not working!! A total disgrace..

9 Sverker G.
Sweden
November 09, 2015
Location is perfect and value for your money
Location. Price. Breskfest
Excellent.

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