Very good 7.4
Based on 511 reviews

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About Mercure Grosvenor Hotel

Description

This historic hotel features 245 stylish guestrooms and is ideally situated in the bustling heart of Adelaide. The Mercure Grosvenor Hotel is across the street from the Sky City Casino, the Adelaide Convention Center, and the Adelaide Performing Arts Complex. The 4-star hotel is also close to popular Rundle Mall. Guests are within walking distance to the city’s many world-class restaurants, bars, cafes, and shopping outlets. Located on the mezzanine level is the Federal Restaurant which serves contemporary Australian cuisine and also features a great selection of regional wines. The Mercure Grosvenor Hotel is an ideal base for travelers seeking excellent accommodation in the heart of Adelaide.
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Features

Internet

  • free Wi-Fi in all rooms
  • Wi-Fi in public areas

Transportation

  • valet parking
  • car park
  • car hire

Fitness & recreation

  • fitness center

Food & beverage

  • 24-hour room service
  • room service
  • restaurant
  • bar

Pets

  • pets allowed

Cleaning services

  • laundry service
  • dry cleaning

Guest services

  • luggage storage
  • babysitting
  • tours
  • concierge

On-site facilities

  • facilities for disabled guests
  • elevator
  • shop(s)
  • smoking area

Health and security

  • 24-hour front desk
  • safety deposit boxes

Business & money services

  • currency exchange

Languages Spoken

  • English
  • Arabic
  • Filipino
  • French
  • Hebrew
  • Hindi
  • Romanian
  • Spanish
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Policies

Child and extra bed policy
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-15 year(s) Stay for free if using existing bedding.
  • Guests over 15 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room policy for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Airport Transfer Fee: 25.00 AUD
Breakfast Charge (when not included in room rate): 27.00 AUD
Check-In From: 02:00 PM
Check-Out Until: 11:00 AM
Distance from City Center: 0.5KM
Distance to Airport: 6.7KM
Internet Usage Fee: 24.50 AUD
Non-Smoking Rooms / Floors: Yes
Number of Bars: 1
Number of Floors: 5
Number of Restaurants: 1
Number of Rooms : 181
Parking Fee (per day): 18.00 AUD
Room Voltage: 240
Time to Airport (Minutes): 15
Year Hotel Built: 1920
Year Hotel Last Renovated: 2013
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Recent customer comments

Filter by traveler type
Very good



  • Hotel Condition/Cleanliness 7.4
  • Facilities 6.7
  • Location 8.9
  • Room Comfort/Standard 7.2
  • Service 7.3
  • Value for Money 7.2
  • Food/Dining 6.6

Sharon P.
Australia
July 03, 2016
Great night
Great location, close to the footy

Maree J.
Australia
May 29, 2016
Staff, facilities
Only one lift working and created backup wait with cases. Carpets very tired and stained. Minimal bathroom products. Otherwise location and staff very good

Tanya T.
Thailand
May 26, 2016
Good location
Good location and good rooms.

Ameurfina L.
Australia
May 09, 2016
Comments
Lift out of order, only one lift operating very inconvenient. We were not informed of ongoing repairs. Hammering and noises very frustrating.

Janice C.
Australia
April 17, 2016
Short stay prior to a cruise
This Hotel was perfect for us , everything was right at our fingertips loved our stay here.

Damien A.
Australia
April 11, 2016
Room was very disappointing.
Open curtains to reveal frosted glass only. No outlook or view of any kind. Very noisy making it difficult to sleep.

Eric O.
Singapore
April 01, 2016
Helpful staffs. Small room.
Helpful staffs. Small room

John H.
Japan
March 17, 2016
Great location, charming staff
Location, staff, and free water in lobby
Good

Kirrily C.
Australia
March 10, 2016
Won't be back
Very cramped old noisy room. Old bed, thinnest pillows ever. Windows onto brick wall - claustrophobic!! Front desk under-staffed but the ones who are there are lovely

Christopher S.
Australia
February 15, 2016
What aircon??? Gravity defying shower flow!!
Location. View of wall. Only had to stay one night
Aircon was lame. No breeze next to the vent when set to ``maximum``. Show had very week pressure. Either a hot shower with no pressure or a cold one to be able to rinse shampoo. At $200 a night, should have stayed at the Stamford next door its way way better


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