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About Mercure Hanoi La Gare Hotel

Description

Set in the heart of the charming city of Hanoi, Mercure Hanoi La Gare Hotel offers a contemporary accommodation with international standards. The property sits right across from Hanoi’s historic central railway station and blends in with the surroundings with its classical French-colonial façade. Enjoy fine Vietnamese and international cuisine at the in-house French brasserie, or relax and sip a wide range of cocktails, beers, and liquors at the bar. Take full advantage of the hotel’s top-notch facilities before reclining in the comfort of the well-equipped guestroom. For a peaceful sanctuary in a bustling spot of the city, Mercure Hanoi La Gare Hotel is a perfect choice for business and pleasure.
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Features

Internet

  • portable wi-fi rental
  • Free Wi-Fi in all rooms
  • Wi-Fi in public areas

Transportation

  • Taxi service
  • Valet parking
  • Car park
  • Airport transfer
  • Shuttle service
  • Bicycle rental

Fitness & recreation

  • Yoga room
  • Fitness center

Land sports

  • Tennis court(s)

Food & beverage

  • Convenience store
  • Room service [24-hour]
  • Room service
  • Restaurant(s)
  • Coffee shop
  • Bar

Pets

  • Pets allowed

Cleaning services

  • Daily housekeeping
  • Laundry service
  • Dry cleaning

Guest services

  • Postal service
  • Check-in/check-out [private]
  • Check-in/check-out [express]
  • Luggage storage
  • Babysitting service
  • Newspapers
  • Tours
  • Concierge

On-site facilities

  • Wheelchair accessible
  • Facilities for disabled guests
  • Family room
  • Garden
  • Elevator
  • Library
  • Salon
  • Shop(s)
  • Smoking area
  • Shared lounge/TV area

Health and security

  • 24-hour security
  • 24-hour front desk
  • Safety deposit boxes
  • Lockers
  • Buzzer/wireless intercom
  • Doorman

Business & money services

  • Photocopying
  • Fax machine
  • Printer
  • ATM
  • Currency exchange

Languages spoken

  • English
  • Spanish
  • Vietnamese
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Policies

Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Guests must provide a valid form of government regulated identification (eg. passport, ID card, driver’s license, etc.) upon check-in.

The property requires a refundable security deposit upon check-in.

All special requests are subject to availability and additional charges may apply.

Child and extra bed policy
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-9 year(s) Must use an extra bed
  • Guests over 9 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room capacity for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Check-In From: 02:00 PM
Check-Out Until: 12:00 PM
Number of Floors: 9
Number of Rooms : 100
Year Hotel Built: 2009
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Verified traveler reviews

Filter by traveler type
Very good



  • Hotel Condition/Cleanliness 8.3
  • Facilities 7.5
  • Location 8.0
  • Room Comfort/Standard 8.0
  • Service 8.1
  • Value for Money 7.8
  • Food/Dining 7.3

Guo O.
Singapore
June 16, 2016
Average Hotel
The staff are pretty friendly and helpful and they will go the extra mile to show you the place.. However, the location is quite far away from the main shopping belt which is where the old quarters are. It took us about 30 -45 mins to walk over. The hotel facilities were limited too, we visited the gym where it was quite small, only one treadmill and a few weights... The breakfast was good. Overall, the cleanliness was good..

Goh J.
Singapore
June 06, 2016
Polite staffs
Nice room with polite staffs

Goh J.
Singapore
June 06, 2016
Helpful staffs
Staffs were helpful, nice room

Katsuaki S.
Japan
April 29, 2016
Good Location, Good Food and Friendly Staffs
Close to Hoan Kiem Lake, Very close to the Railway Station, Lots of Places to visit in walking range. Above all, confortable Room and Facilities in proper size.

Lilis L.
Singapore
April 25, 2016
Will return for more!
Apart from the slippery bathroom tiles (which the management promised to look into), everything else is great!

Chua J.
Singapore
April 24, 2016
nice and clean hotel
will be back again

Le N.
Vietnam
April 04, 2016
Great service
I had a pleasure experience at Mercure Hanoi, Huyen the FO Head, the F&B staffs and managers, concierge,.... All is great. Big thanks to the team.

Buncha R.
Thailand
April 01, 2016
Room too small - So so breakfast.
Hotel needs to replace room carpet. It's so old and dirty. Bed is good. Shower is ok, but can be improved.

Chan S.
Hong Kong
March 30, 2016
Receptionist always smile
I left the phone charger in the room when check-out, they immediately find it and pass to me.

Quynh N.
Vietnam
March 23, 2016
Good space for a small place like Hanoi
The room design looks vital, toilet is clean. And you can walk to Pho Co in 10 minutes.



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