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About Mercure Hanoi La Gare Hotel


Set in the heart of the charming city of Hanoi, Mercure Hanoi La Gare Hotel offers a contemporary accommodation with international standards. The property sits right across from Hanoi’s historic central railway station and blends in with the surroundings with its classical French-colonial façade. Enjoy fine Vietnamese and international cuisine at the in-house French brasserie, or relax and sip a wide range of cocktails, beers, and liquors at the bar. Take full advantage of the hotel’s top-notch facilities before reclining in the comfort of the well-equipped guestroom. For a peaceful sanctuary in a bustling spot of the city, Mercure Hanoi La Gare Hotel is a perfect choice for business and pleasure.
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Hotel Facilities

  • 24-hour front desk
  • 24-hour room service
  • 24-hour security
  • airport transfer
  • ATM/cash machine on site
  • babysitting
  • bar
  • bicycle rental
  • business center
  • buzzer/wireless intercom
  • coffee shop
  • concierge
  • convenience store
  • currency exchange
  • daily housekeeping
  • doorman
  • dry cleaning
  • elevator
  • express check-in/check-out
  • facilities for disabled guests
  • family room
  • fax machine
  • laundry service
  • lockers
  • luggage storage
  • meeting facilities
  • newspapers
  • photocopying
  • portable wi-fi rental
  • postal service
  • printer
  • private check in/check out
  • restaurant
  • room service
  • safety deposit boxes
  • salon
  • shops
  • smoking area
  • taxi service
  • tours
  • wheelchair accessible

Sports and Recreation

  • fitness center
  • garden
  • tennis courts


  • free Wi-Fi in all rooms
  • Wi-Fi in public areas


  • car park

Languages Spoken

  • English
  • Spanish
  • Vietnamese
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Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Guests must provide a valid form of government regulated identification (eg. passport, ID card, driver’s license, etc.) upon check-in.

The property requires a refundable security deposit upon check-in.

All special requests are subject to availability and additional charges may apply.

Child and extra bed policy
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-9 year(s) Must use an extra bed
  • Guests over 9 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room policy for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Check-In From: 02:00 PM
Check-Out Until: 12:00 PM
Number of Floors: 9
Number of Rooms : 100
Year Hotel Built: 2009
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Recent customer comments

Filter by traveler type
All reviews (195)

Business travelers (90)

Couples (55)

Solo travelers (26)

Families with young children (2)

Families with older children (6)

Groups (16)

Very good
Hotel Condition/Cleanliness
Room Comfort/Standard
Staff Performance
Value for Money

9.6 Katsuaki S.
April 29, 2016
Good Location, Good Food and Friendly Staffs
Close to Hoan Kiem Lake, Very close to the Railway Station, Lots of Places to visit in walking range. Above all, confortable Room and Facilities in proper size.

7.6 Lilis L.
April 25, 2016
Will return for more!
Apart from the slippery bathroom tiles (which the management promised to look into), everything else is great!

7.2 Chua J.
April 24, 2016
nice and clean hotel
will be back again

10 Le N.
April 04, 2016
Great service
I had a pleasure experience at Mercure Hanoi, Huyen the FO Head, the F&B staffs and managers, concierge,.... All is great. Big thanks to the team.

6 Buncha R.
April 01, 2016
Room too small - So so breakfast.
Hotel needs to replace room carpet. It's so old and dirty. Bed is good. Shower is ok, but can be improved.

7.6 Chan S.
Hong Kong
March 30, 2016
Receptionist always smile
I left the phone charger in the room when check-out, they immediately find it and pass to me.

8.4 Quynh N.
March 23, 2016
Good space for a small place like Hanoi
The room design looks vital, toilet is clean. And you can walk to Pho Co in 10 minutes.

8.3 KUNAL G.
February 10, 2016
Good hotel. Friendly and helpful staff.
Clean, helpful staff, good location

7.7 Graham C.
January 25, 2016
Staff is great
Staff, cleanliness, staff
I had some problems created by a cancelled tour and the hotel changed my reservation dates to accommodate the changes which largely saved my vacation. I really appreciated it and it was done with a smile :)

January 05, 2016
Location, Staff, clean room