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Mercure Hanoi La Gare Hotel

94 Ly Thuong Kiet Street, Hoan Kiem District, Hoan Kiem District - Opera House, Hanoi, Vietnam (Show on map)

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Area: Hoan Kiem District - Opera House Number of Rooms: 102
Free Wi-Fi

Recent customer reviews

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Very Good

7.9

based on
146 reviews

Value for Money
7.8
Location
8.0
Staff Performance
7.8
Hotel Condition/Cleanliness
8.3
Room Comfort/Standard
8.0
Food/Dining
7.4
All reviews (146)
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Debra T. Solo travelers Singapore, September 21, 2014
Well rested

1. The rooms are really comfortable & of good standard. 2. Breakfast buffet was excellent. Loved the beef pho. 3. Staff were all helpful & warm.
10
I liked the location being a little away from the crowded messy streets of the old quarter. I was going on the train to Sa Pa so staying near the train station, I could buy the tickets on my own without going through agents. The staff are really initiative. Gave good advice on taxi fares to lake area / airport transfer. The reception area always has a pleasant light fresh frangrance. Furnishings are modern and new. I'd plan another stay here again. Loved the slower pace & great food in Hanoi.
Shim P. Couples Malaysia, August 25, 2014
great stay

clean & spacious room
8.3
generally great except the noise early in the morning from the train station nearby
Sarah S. Solo travelers Australia, August 11, 2014
Average

good service, ok location, small rooms
5.7
We only stayed one night which served its purpose. The room was tiny! The food at breakfast was ok, pretty standard as far as buffet breakfasts go. Location was ok. Average overall. Service was great.
Pavel M. Business travelers Russia, July 30, 2014
Nice stay

Location, Food
8
Overall it was nice stay in new hotel and with quite good location. Nothing special but value for time and money.
Truong D. Couples Vietnam, July 12, 2014
Good service and acceptable price

Friendly staff, good service and near center
7
Acceptable and not bad
Caroline Z. Business travelers Vietnam, June 24, 2014
pleasant but not a 4 star hotel

clean, friendly, small rooms
6.3
Saifon S. Business travelers Thailand, June 18, 2014
This hotel are in center of city

Transportation, City hotel, International hotel
8.3
Kamphol S. Business travelers Thailand, June 3, 2014
Good for it's value

Cafe / Staff / Convenience
7.3
For the price paid for, this is good hotel to select. With all boutiques and small hotels available in area, I would continue to stay here. The staff are friendly, the food is fine, breakfast I continue to have Pho for 3 days (great soup). I would come back here, wished there was massage available. Other than massage, the fitness was little too small. Overall was good.
Pui C. Couples Hong Kong, May 17, 2014
Nice hotel staff. Easy to access to city centre.

Excellent staff providing details of tourist information , including spa,massage and renting service of motorbike
8
Nice hotel with fair price. Recommend for couples or family , it's easy to access and convenient
Yee M. Solo travelers Hong Kong, May 10, 2014
The hotel is nice and the staff are helpful!

Staff are helpful and friendly. The room is a bit small but it is comfortable and clean.
9
I really appreciate the attitude of the staff. It is also very convenient that we can exchange the money at the hotel. The location is not the best one, as it takes some walk to get to the lake and the old street. However, it is very close to the train station and it is a big advantage for someone who need to get the overnight train.

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