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Mercure Hotel Amsterdam City

Joan Muyskenweg 10, Oost / Watergraafsmeer, Amsterdam, Netherlands (Show on map)

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Good 7.5
based on 56 reviews

"Customer service, layout of the room, atmosphere..."

  • Ruth, United States
  • October 18, 2014
  • Area: Location: Oost / Watergraafsmeer
  • Rooms : 368

Room Types
Privilege Double Room
Privilege Double Room-Hot deal No Refund
Privilege Double Room Special Hotels on Sale
Standard Double Room
Standard Double Room-Hot deal No Refund
Standard Double Room Special Hotels on Sale
Standard Double Room Mercure Breaks City
Privilege Double Room Mercure Breaks City
Privilege Double Room Early Rate
Standard Double Room Early Rate
Privilege Double Room Mercure Winter Offer
Standard Double Room Mercure Winter Offer
Deluxe Double Room
Deluxe Double Room-Hot deal No Refund
Deluxe Double Room Special Hotels on Sale
Deluxe Double Room Mercure Breaks City
Deluxe Double Room Early Rate
Deluxe Double Room Hotel Special Offer
Deluxe Double Room Hotel Supersale
Privilege Double Room Hotel Supersale
Standard Double Room Hotel Supersale
Deluxe Double Room
Privilege Double Room
Standard Double Room
Deluxe Double Room 3-2 Special Offer
Privilege Double Room 3-2 Special Offer
Standard Double Room 3-2 Special Offer
Deluxe Double Room Sweet Escape
Privilege Double Room Sweet Escape
Standard Double Room Sweet Escape


When would you like to stay at this hotel?

Features of Mercure Hotel Amsterdam City

24-hour front desk

24-hour room service

airport transfer


bicycle rental

business center

car park

currency exchange


express check-in/check-out

facilities for disabled guests

laundry service

luggage storage

meeting facilities


room service

safety deposit boxes


vending machine

Sports and Recreation

fitness center





free Wi-Fi in all rooms

Wi-Fi in public areas


car park

valet parking


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Sale ends soon!

A convenient hotel right outside the city center of Amsterdam, Mercure Hotel Amsterdam City has 368 spacious, non-smoking rooms to offer. The hotel features an à la carte restaurant, La VOC, with an international oriented cuisine. Besides that, the property has a typical Dutch bar/bistro. Amsterdam is famous for its canals, and Mercure Hotel Amsterdam City is located at one of the famous rivers, the Amstel. Be sure to visit the nearby Van Gogh Museum where many of the famous artist's works can be viewed. The property promises a comfortable stay just outside the city center, guaranteed by a high level of praise from past guests.
Children and extra beds:
Infant 0-1 year(s)
Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-11 year(s)
Stay for free if using existing bedding.

Guests over 11 years old are considered as adults.

Extra beds are dependent on the room you choose, please check the individual room policy for more details.

When booking more than 5 rooms, different policies and additional supplements may apply.

Check-In From
02:00 PM

Check-Out Until
12:00 PM

Distance to Airport
15 km

Internet Usage Fee

Non-Smoking Rooms / Floors

Number of Bars

Number of Restaurants

Number of Rooms

Parking Fee (per day)
24 EUR

Recent customer comments

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from 56 reviews

Value for Money
Staff Performance
Hotel Condition/Cleanliness
Room Comfort/Standard
All reviews (56)
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Scott G. Couples New Zealand, August 13, 2015
Kiwis in Amsterdam
On arrival the young gentleman was as rude as I've meet, enquired as to parking and told carpark is full to park on street until something available. I protested telling him I will just leave the car out front, then he offered parking explaining the procedure, push speaker & he would open barrier, after 5 min of pushing speaker button my wife went to reception finally entry was gained with many parks available, we then had to pull our cases from carpark to the room, (so much for valet parking). Next morning wife goes outside for cigarette becomes stuck in lift due to card not being activated then unable to get in room on return, I was in shower and not hear her, when I finished I heard banging on door, I find wife in hall crying and distressed. Room on first night was cold and no way to increase temperature, had to request a heater. Finally and not making accusations but when we arrived at our next destination a mobile phone we bought in France (90e) was missing, we never used it in Holland as not work there so had no reason to take with us during the day times and can not see how we lost it. Again not making accusations towards staff but find it hard to understand how it could become lost. I choose the Mercure because it had parking and didn't realise it was charged at 25e per night, had I realised this most likely would have chosen a Hotel in central part of city leaving car at a parking station for same cost, this was my mistake by not investigating further In our country parking is free with accommodation. We did enjoy our stay in Amsterdam but your food prices reflect your isolation very expensive.
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Yasser A. Families with young children Saudi Arabia, August 9, 2015
Nice hotel

Nice and comfortable hotel
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Ruth F. Couples United States of America, October 18, 2014
Very happy stay in Amsterdam

Customer service, layout of the room, atmosphere
First of all, I emphasize we are very happy with our stay at Mercure. One objection is the price of breakfast which is 22 euros. But you can book breakfast ahead when you check in for half that price. Still 11 euros is fairly pricey. And, since there are no restaurants within walking distance, it's practically necessary to eat breakfast there. THe breakfast bar was good, however. I thought the distance to walk with luggage to and from the train station was a little far but my husband, who was pulling the suitcase, thought it was fine and pointed out our walk to the tube from home in London is no further. Otherwise, our stay was great. The staff were consistently courteous and went out of their way to arrange for an extra night when the hotel was already booked solid. They had, for five euros, a boat that picked us up at the hotel on the river and took us on a tour and to town. This was available in at 9:45 and 10:00 a.m. The room was fresh and clean and spacious and had a view looking out to the east over the river on which the hotel is situated. The sunrises were spectacular. The food in the restaurants was good and there is a nice patio adjacent to the dining room which sits right on the river bank. Very pleased
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What's nearby? / Directions

What's nearby?
  • Redlight District
  • Van Gogh Museum
  • Cinema Tuschinsky
  • Entertainment/Theatre district Arena
  • Zoo Artis Amsterdam
  • Borchland Party-en Sportcentrum

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Customers like this hotel for:
Nearest transport:
  • Overamstel Metro Station (0.5 Km)
Distance to airport:
  • Amsterdam Schiphol Airport (10.7 Km)
Customer comments:
  • "Accommodating staff" , "Good breakfast" , "Nice hotel"
Top attractions in the area:
  • Heineken Museum (2.9 Km)
  • ANWB (3.3 Km)
  • Van Gogh Museum (3.4 Km)
  • Rijksmuseum (3.4 Km)

Customer Support