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Excellent 8.1
Based on 47 reviews

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About Mercure Hotel Berlin City

Description

Providing 246 guestrooms, this hotel is centrally located in Berlin Mitte and is close to the Hauptbahnhof railway station. Mercure Hotel Berlin City is eight kilometers from the Tegel International Airport and the exhibition center. Located in the historic area of Berlin, it is close to many sightseeing attractions such as the Reichstag, Brandenburg Gate, Potsdamer Platz, and Hackescher Market. Guests are also within walking distance from the government quarter and the Hauptbahnhof railway station. The on-site restaurant serves a variety of regional and international dishes and also includes a children's menu. The 4-star Mercure Hotel Berlin City is ideal for travelers seeking accommodation near the many attractions in Berlin's historic center.
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Features

Internet

  • free Wi-Fi in all rooms
  • Wi-Fi in public areas

Transportation

  • car park
  • car hire
  • bicycle rental

Land sports

  • garden

Food & beverage

  • room service
  • restaurant
  • bar

Pets

  • pets allowed

Cleaning services

  • laundry service
  • dry cleaning

Guest services

  • express check-in/check-out
  • luggage storage
  • babysitting
  • newspapers
  • tours
  • concierge
  • smoking allowed

On-site facilities

  • facilities for disabled guests
  • elevator

Health and security

  • 24-hour front desk
  • safety deposit boxes

Business & money services

  • meeting facilities
  • business center

Languages Spoken

  • English
  • French
  • German
  • Hungarian
  • Polish
  • Spanish
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Policies

Child and extra bed policy
Children 1-11 year(s) Stay for free if using existing bedding.
  • Minimum age of guests is: 1 year(s).
  • Extra beds are dependent on the room you choose, please check the individual room policy for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Recent customer comments

Filter by traveler type
Excellent



  • Hotel Condition/Cleanliness 8.7
  • Facilities 8.0
  • Location 8.5
  • Room Comfort/Standard 8.3
  • Service 8.6
  • Value for Money 8.0
  • Food/Dining 7.0

9.2 Philip H.
Australia
June 06, 2016
Aussie traveller
Great location. Staff very helpful

9.3 Jennifer L.
Canada
August 27, 2015
Great location and helpful staff
Location, Staff, and Comfort
Mercure hotel is only a few steps from a subway station and a tram/bus stop, and within walking distance of the main train station in Berlin. The Natural History Museum and a remnant of the Berlin Wall are also closeby. My room is clean and comfortable. Staff is very helpful with information.

9 Siddharth P.
India
August 21, 2015
Nice place for short stays
Good central location, next to a bus stop, good value for money
Good stay as the location is quite central. overall comfortable although room size is quite small it is okay for short stays. Also, can extend a bit of basics like there is no mini bar in the room, no water bottles

8 stephanie L.
Singapore
May 22, 2015
crazy convenient location
location, location, location
Great!!!

7.7 Kelly H.
United States
April 04, 2015
Middle of the road, but fine for short stay
Location, reception desk always open, ease of check in
It was fine. Nothing special, no frills, not even a mini bar, but maybe that's their way of "being green". It was on a busy street which was a little noisy, but ok for us because we live in a busy city. The bed was clean and comfortable. The bathroom was clean and the shower worked great. The wifi was slow but at least it worked. We booked it based on location. I felt it was a little over priced for what it was but it was a short stay so I didn't mind. Overall it was fine.

8 Gunther O.
Mexico
March 03, 2015
would have been even happier with early check-in
competitive prices, pretty convenient location, property very well-kept
We had stayed here once before and repeated because of the good value for money - competitive prices and location with easy access to public transportation and the central train station (under 5 minutes by bus or tram). The hotel itself is modern and its has very tasteful interiors. We quickly noticed that the reception was renovated in the last couple months or so. Our standard room was small but very adequate and comfortable. We appreciated the complimentary coffee and tea as well as the safety-deposit box. We also enjoyed the flat-screen TV. When we reserved, we submitted 2 requests - we did receive a smoking room, but could not complete check-in until the standard designated time (can´t remeber if it was 12:00 PM or 2:00 PM). Other guests experienced similar situations, and the hotel did store our luggage while we went out. After an intercontinental flight that arrived at 7:00 AM, we would have been thrilled to receive our room right when we arrived! In any case, we would consider this property again.

7.7 Gunther O.
Mexico
December 09, 2014
genuine 4-star hotel with friendly service
competitive prices, modern interiors, helpful staff
We were very pleased with our stay! If you are not traveling with much luggage, you may conveniently access the property on public transportation (bus and subway stations are both less than a block away). Altough our room was not ready because we arrived well ahead of check-in time (3:00 PM), we simply left our bags and returned later. We were impressed by the modern and tasteful interiors - the hotel is really well kept! Our standard room was truly comfortable (we had a choice of pillow types, for example). We appreciated the complimentary coffee and tea and the nice bathroom amenities. Storage areas (including a safety-deposit box) were adequate. The flat-screen TV offered international programming. Smoking rooms are available on request. Staff at all times were friendly, helpful, and fluent in English. When we return to Berlin, for sure we will again consider this good value-for-money option!

8.7 SHIRLEY N.
Singapore
December 03, 2014
Friendly staff
Great Service, Friendly staff and clean room

8.7 Pui L.
Hong Kong
November 07, 2014
Nice hotel!
10 mins walk to Berlin HbF, helpful staff, good at its cost, will definitely stay here again if I visit Berlin again

8.7 Misri G.
Indonesia
September 22, 2014
Comfortable and nice place
closed to Bahnhof, comfortable and good
I like it. But, breakfast should be free next time


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