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Very good 7.7
Based on 108 reviews

Recent customer comments

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Very good



based on 108 reviews
  • Hotel Condition/Cleanliness 8.0
  • Facilities 8.0
  • Location 8.7
  • Room Comfort/Standard 7.9
  • Staff Performance 7.7
  • Value for Money 7.4
  • Food/Dining 6.7

10 Jacqueline V.
Australia
June 29, 2015
Wonderful
Staff, Restaurant, Location

7.7 craig L.
Australia
June 08, 2015
Located near federal buildings
Large modern room
Nice hotel near river and court buildings

9.7 Heather R.
United Kingdom
April 26, 2015
Lovely staff, great location
Friendly staff, location, decor
Super

5.7 Angus P.
Australia
March 22, 2015
Air con
Location, pool, beds
Air conditioner didn't work. Was very hot in room.

9.3 Hayley G.
Australia
March 22, 2015
Better than what was expected
Friendliness and professionalism of the staff, clean and modern rooms
The stay was great. Very happy to have a clean room that was ready when we got in despite not requesting an earlier check in. The room itself was modern and very pleased to have blockout curtains for a sleep in the next day! Very professional and friendly staff that were more than happy to go the extra mile with helping us with things such as printing tickets to a live concert for us. Will stay again

8 David P.
New Zealand
March 12, 2015
Ummmm thinking of a title
Location river view happy hour
Good

9 Tru S.
New Zealand
November 18, 2014
Pleasant short stay
The efficiency of staff, professionalism and comfort of stay
I was able to check in and out very quickly. I loved the professionalism demonstrated in the different kinds of communication I had with staff. I enjoyed my stay brilliantly as it was very simple and easy, at a classy location. Thank you for the brilliant experience. ☺

8.7 Janice T.
Singapore
November 13, 2014
Comfortable with a touch of class
Location, comfort, spacious
Great hotel with friendly staff and spacious rooms

8 Moira W.
Australia
November 09, 2014
Conference stay
Damian
wonderful

5 Leigh G.
Australia
October 24, 2014
Mercure Brisbane. Not a good experience
Location, location, location
The reception fellow was unhelpful and derogatory. I booked the hotel as on the website it offered hotel transfers to the airport. When I checked in, this is not available. He told me never offered this service, and I should have rung the hotel to check. He went on to say: that's what you get when you book a cheap room He offered no reasonable alternative I was in room 903 on 18th October, and the previous guests rubbish was still in the bathroom. Will not use a Mercure hotel again