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Mercure Hotel Ginza Tokyo

2-9-4 Ginza, Chuo-ku, Ginza / Shinbashi / Tsukiji, Tokyo, Japan 104-0061 (Show on map)

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Area: Ginza / Shinbashi / Tsukiji Number of Rooms: 208
Free Wi-Fi

Recent customer reviews

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Fantastic

8.3

based on
424 reviews

Value for Money
8.1
Location
9.2
Staff Performance
8.4
Hotel Condition/Cleanliness
8.7
Room Comfort/Standard
8.4
Food/Dining
7.2
All reviews (424)
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Dwi N. Families with young children Indonesia, February 21, 2015
Great Hotel Experience in Tokyo

Location, Comfort, and Hospitality
10
The stay is beyond my expectation in a good way. First time going to Tokyo, this hotel is truly showing the eastern warmness and hospitality. From the welcoming English speaking reception, complimentary breakfast, and the overall experience staying there. The location of the hotel is very good, metro train is accessible from the basement of the hotel (it's not JR though so you'll need to pay additionally to get you to JR lines, i.e Tokyo Station. For family with children or elderly I would suggest to take Taxi from Hotel to Tokyo Station, it will cost around 1000 Yen but worth the time and effort - stair access unfortunately not stroller friendly) - access to Disneyland from this station is very easy, around the hotel you can go in walking distance area of Ginza for shopping or meals. I firstly thought the whole service and hospitality are the standard of Hotel in Japan until I went to other two hotels with the same rating and star on two other cities which totally different. This will definitely my Go To Hotel again if my family and I are back to Tokyo.
Aditia T. Families with young children Indonesia, February 21, 2015
Very Friendly Staff and Very Good Location

The Staff, The Location, and The Room
9.7
I have very pleasant experience staying in this hotel. My first impression when they granted my request to change my room (caused by I chose the wrong room in my reservation) without any extra charges although it was no-change and no-refund reservation. The excellent service continue when me and my family arrived at the hotel, the staff make us very comfortable and warmed welcome. The check in process were fast and they gave us early check in. I think that a very good thing to have for everyone after taking a very long flight. Another great thing about this hotel is its location. They have a direct access from their B1 level floor to Ginza Itchome Metro Station. If you want to go to Tokyo Station, you can take the Metro from Ginza Metro Station (about 5 minutes walk) or if you have heavy luggage/in a group you can take a taxi (it cost you about JPY 730 - 1100). The room and the bed size were comfortable enough to stay with my 2 children (1 child and 1 infant). We brought 1 large and 1 medium bag plus 1 baby stroller, and it's still roomy. This hotel is definitely will be my first choice if I'm going to Tokyo in the future and I will recommend this hotel to anyone.
Brenda B. Families with older children United States of America, February 19, 2015
Traveled in group of 4

Location, staff,bathroom
9
Marie B. Solo travelers Ireland, February 19, 2015
The staff in this hotel are excellent

The staff are helpful and friendly . The location is very central but also quiet.i The underground is about a 5 minute walk from the hotel
8.7
My trip to Tokyo was fantastic . The hotel was well located the room was spotless though a little small which I believe is normal in Japan . The reception area is also small and as it's located on the 2nd floor the entrance to the hotel is not very impressive . Having said that I would stay in this hotel the staff are brilliant ,rooms spotless and location great !
Janet Y. Groups Hong Kong, February 9, 2015
n/a

n/a
8
Patrick O. Solo travelers Philippines, February 8, 2015
beautiful location

location, cleanliness, consistency
8
My stay was fantastic. I just wish they had bigger rooms.
Tobijs L. Groups Australia, February 4, 2015
Great service

Service,service, clenliness
10
Philippa B. Solo travelers Australia, February 2, 2015
As Always Excellent

Rooms, clean and location
9.7
As always, this was a great place to stay in Tokyo. Metro under hotel, main street of Ginza 1 mins walk away. Great place to stay in Tokyo
Ha T. Business travelers Vietnam, January 21, 2015
Hotel is clean and quite.

Gần tầu điện ngầm ra sân bay, trung tâm mua sắm.
9.7
Hài lòng
Charlene J. Families with young children Philippines, December 31, 2014
great hotel

very friendly staff, clean rooms, good location
10
our stay at Mercure Ginza was very pleasant. the staff were very courteous, friendly and helpful :)

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Customer Reviews - Mercure Hotel Ginza Tokyo, Tokyo

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