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About Mercure Hotel Narita


Mercure Hotel Narita is the first of the Mercure brand in Japan. The hotel has easy access to the international airport and the major business area. Located just a few minutes' walk from Kesei Narita Station, six minutes to Narita Airport by train, and 20 minutes to the airport, the Mercure Hotel Narita is conveniently located to ensure easy access to business and tourist destinations in town. You can also enjoy an easy walk to Narita San-Shinshoji Temple and its park. For your reservation at the Mercure Hotel Narita, please select the dates of your stay and complete our secure online booking form.
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Internet access

  • Free Wi-Fi in all rooms
  • Wi-Fi in public areas

Getting around

  • Car park
  • Airport transfer
  • Shuttle service

Things to do, ways to relax

  • Fitness center
  • Massage(s)
  • Squash court(s)

Dining, drinking, and snacking

  • Room service [24-hour]
  • Room service
  • Restaurant(s)
  • Bar

Access, services, and conveniences

  • Facilities for disabled guests
  • Laundry service
  • Concierge
  • Elevator
  • Pets allowed
  • Safety deposit boxes
  • Salon
  • Shop(s)
  • Smoking area

Languages Spoken

  • Japanese
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Child and extra bed policy
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-15 year(s) Stay for free if using existing bedding.
  • Guests over 15 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room capacity for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Check-In From: 02:00 PM
Check-Out Until: 11:00 AM
Distance to Airport: 5.00 Km
Internet Usage Fee: 500 JPY
Non-Smoking Rooms / Floors: Yes
Number of Bars: 1
Number of Restaurants: 1
Number of Rooms : 248
Room Voltage: 100
Time to Airport (Minutes): 15
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Verified traveler reviews

Filter by traveler type
Very good

  • Cleanliness 7.9
  • Facilities 7.0
  • Location 8.7
  • Room Comfort/Standard 7.9
  • Service 7.8
  • Value for money 8.0
  • Food/Dining 6.9
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Teck W.
August 20, 2016
Good location but..
This was my second stay at Mercure Narita, near to train station and near to restaurants that open late at night. My wife does not like the flushing system in the toilet, not strong enough and it is not the Japanese bidet type. Haha...

Wan N.
August 09, 2016
Unhelpful staff.
Really spoilt my holiday ,2day 1night trip end up painful night for me .Ard midnite 12am on 5aug after came out from wet & dirty restroom i was fell down just beside the reception &at that moment there is a male on duty staff i assume he saw me but he yet give a hand .But luckly i have a friend seated at the sofa heard the loud fall then run to help me .After that i slowly walk to my room from the lobby sofa i saw the previous male on duty &another male staff look at me &chit chating something about me.On tat i cant sleep at all due to the pain at my knee &back .

Shinichi M.
August 03, 2016
Location and price
This was my first time staying this property. I needed to get away from the city, so I decided to enjoy a staycation in Narita. I appreciated the location as well as the unbeatable price. The room was on the small side, but for the price, I couldn't fault it. Staff was wonderful and so many restaurants around the hotel. Will definitely stay here again.

Leanne B.
August 02, 2016
Could have been better
We stopped here for one night as a stopover on our way home to Australia. The bed was very comfortable. Great night's sleep. Had the dinner buffet and we thought that it lacked the wow factor that the photos showed. Not a great variety to choose from, and breakfast was pretty much the same. Service staff were a little on the slow side. The bathroom needed a vast improvement. Felt like we were showering in a caravan, and no exhaust fan for steam. Disappointed.

Wai L.
Hong Kong
July 15, 2016
Old and dirty
The only good point for this hotel is good location, next to the train station. However, I won't choose this hotel again in my future trip. This hotel is a bit run out and smelly. This is the most dirty hotel room I had ever live in my all life, strong pee smelly bathroom even more wrost than most public toilet in Japan. This is my unexpected experience as Japan had a very high standard of cleaning service in the world, I can't imagine this is a Japanese hotel. And I had lots of travel experience, this is the only hotel I dislike and feel terrible. I even don't want to stay in this hotel room for 10 mins, finally I told this case to the reception and they clean the bathroom for me, it just little bit better. If you're looking for a good location and only stay for one night, you can go ahead. For me, I would prefer to walk for 3 mins more and live in a clean hotel room.

Akin B.
July 07, 2016
Conveniently located near the airport
I stayed at this hotel on my final night in Japan. This hotel is very conveniently located near the airport and allowed me to take a good night rest for the early morning flight that I had to catch. Definitely recommended.

Sushiela L.
United States
June 22, 2016
Oldies but goodies
Just off the kesie train station, big room, front have Lawson

Chiu S.
Hong Kong
June 18, 2016
Very noisy
I'm the general the hotel is Ok. But our room is located between the main building and the new annex. Everyone stays in the new annex has to pass our room to go to their rooms. Basically, you cannot sleep at all because there is supposed to be many late check-in for such a hotel near the airport.

Hu H.
June 10, 2016
good location
The Hotel is quite near two main rail station.

Watcharin S.
May 13, 2016
Service and location are good . close to railway station.


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