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Mercure Jakarta Kota Hotel

Jl. Hayam Wuruk 123, Gajah Mada, Jakarta, Indonesia 11160 (Show on map)

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Formerly : Mercure Rekso Hayam Wuruk Hotel
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Area: Gajah Mada Number of Rooms: 243
Free Wi-Fi

Recent customer reviews

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Very Good

7.6

based on
1002 reviews

Value for Money
7.6
Location
8.1
Staff Performance
7.6
Hotel Condition/Cleanliness
7.6
Room Comfort/Standard
7.7
Food/Dining
6.7
All reviews (1002)
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Segar R. Business travelers Singapore, April 19, 2015
Average hotel that needs to upgrade

Location
6.3
2nd time staying here. Service level has dropped drastically. Laundry supposed to return at 8pm same day is returned next day 7.30am spoiling our rest. Room service American breakfast missing toast on 1st day, missing sausages on the 2nd. Toilet paper running out is not replenished, also tissue box. Had to call reception at midnight to get replenished. On last day of stay housekeeping forgot to re-supply soap,hand towel & tissues. Had to call them up for it. Settled my bills after breakfast and found no wi-fi service anymore. Overall disappointed.
Nugroho O. Business travelers Indonesia, April 18, 2015
Mr.

Location, price and brand
7.3
Good
Zaim S. Business travelers Malaysia, March 21, 2015
good hotel

location, price, room cleanliness
7.7
Parmesah R. Groups Malaysia, March 15, 2015
Nice hotel

very clean, good location and friendly staff
7.7
It's nice experience.It was a great hotel to stay, in terms of location,room facilities, staff performance and others.
Wei H. Business travelers Singapore, March 15, 2015
nice cozy clean and great location

nice cozy clean and great location
9.3
good location, clean will be gd if is cheaper
Aik K. Business travelers Singapore, March 3, 2015
convenient location

convenient location, taxi availability and near eating places
6.7
friendly staff
Patrick S. Business travelers Hong Kong, February 24, 2015
Value for money, good location, will book again.

location, price, swimming pool
8.3
nice, recommend ^^
Kusman H. Families with young children Indonesia, February 19, 2015
not bad

location, room, food
6.7
Agung S. Couples Indonesia, February 15, 2015
very strategic position,

clean room, nice restoran and nice service
7.3
Such parking area
Abdul H. Business travelers Malaysia, February 11, 2015
My worst experience in a hotel

close to city center
4.7
The hotel is quite old and when i arrive there it was during the rainy season. Opting for the corner room with a nice view of the city, I ended up changing 3 different room with leak problem and damp carpet smell. Finally after changing 3 room and instead of upgrading my room to better one they are downgrading my room. I am really piss during my stay due to very poor things that happen including the hotel phone is not working after 3 time the handymen try to fix it. TBH i dont recommend this hotel for people coming to jakarta

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