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Very good 7.8
Based on 17 reviews

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About Mercure Maidstone Great Danes Hotel

Description

Located at the heart of the county dubbed the Garden of England, Mercure Maidstone Great Danes Hotel is right next to the historic Leeds Castle. Despite its location in the peaceful countryside, the hotel is 17 miles from the Ashford Eurostar terminal and only one hour from London by train. The hotel offers the largest conference room in Kent, hosting up to 650 people. Apart from business meetings, the hotel also has a wooden gazebo ready for romantic ceremonies. The Sebastian Coe Health Club is complete with a sauna, solarium, and steam room to treat you to the most relaxing experience yet.
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Features

Internet

  • Wi-Fi in public areas

Transportation

  • car park

Fitness & recreation

  • fitness center
  • sauna
  • steamroom

Land sports

  • tennis courts

Food & beverage

  • 24-hour room service
  • restaurant
  • bar

Guest services

  • concierge

On-site facilities

  • salon
  • shops

Business & money services

  • meeting facilities
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Policies

Child and extra bed policy
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-11 year(s) Stay for free if using existing bedding.
  • Guests over 11 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room policy for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Check-In From: 2:00 PM
Check-Out Until: 12:00PM
Number of Rooms : 126
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Agoda Verified Reviews

Filter by traveler type
Very good



  • Hotel Condition/Cleanliness 8.1
  • Location 8.2
  • Room Comfort/Standard 7.9
  • Service 8.0
  • Value for Money 7.5
  • Food/Dining 7.2

8.7 Reginald C.
United Kingdom
August 08, 2015
Grand daughters wedding stay
Good location Very helpful staff Comfortable room with lovely view over well maintained gardens
Stayed for two nights as our granddaughter was getting married just a couple of miles away Enjoyed the relaxing atmosphere of the hotel in general Staff most helpful at all times Good parking facilities Excellent breakfasts After reading some negative comments about the hotel(after booking) was agreeably surprised upon arrival. Would stay there again

8.3 Geoffrey W.
United Kingdom
July 14, 2015
Comfortable room, and good service
Location; comfort; and pleasant helpful staff
A good overnight stay in a very comfortable room during a visit to Leeds Castle for their annual classical concert.

8 Vic T.
United Kingdom
February 26, 2015
Captain
Staff, facilities, condition
Excellent

8 Rosemary R.
United Kingdom
January 27, 2015
One Night Only
The room, the staff, spa and pool
Wanted a relaxing break and that is what we had. Enjoyed the spa and pool, pity the steam room was not working and I found the place to be a bit on the cold side for me. Cannot fault the staff, very friendly, helpful and efficient. We had a suite and really enjoyed the space and the bed was big and very comfortable.

10 Ray B.
United Kingdom
January 22, 2015
great day
all things

7.7 stephen R.
United Kingdom
July 21, 2014
good stay
the room the location
very good

6.7 Sita B.
United Kingdom
March 10, 2014
comfortable stay
big bed, room service, nice gym
comfortable stay. big bed, room service, nice gym we ordered room service late at night and it came very fast.

7 Julie H.
United Kingdom
May 27, 2013
Not as plan, Agoda failed to book
Helpful staff sorting out our booking, breakfast, pool
The stay at the hotel was comfortable, however although we had booked and paid through Agoda the hotel was not aware that we had booked. This led to us having an inferior room to the one we had paid for.

6 Alex H.
United Kingdom
July 18, 2012
Reasonable hotel, lessened by mixed service.
Location, fair restaurant and some helpful staff.
I booked the Mercure Maidstone because of it's proximity to Leeds Castle, concert weekend. And that would remain the best reason to book here. However, the hotel overbooked and we were bumped to another hotel. Free of charge of course, but though it was technically an upgrade (to the nearby Marriot) we were no longer within easy walking distance of the Castle! The hotel itself is okay (nice breakfast) and would warrant 3 stars, but the management service (why didn't they call me or get Agoda to call me *before* we got there?) was not good. Staff performance knocked down due to poor management, not poor grassroots help.

6 Alex H.
United Kingdom
July 18, 2012
Good location, some management issues!
Great Location for Leeds Castle access (easy walking distance!).
I booked the Mercure Maidstone because of it's proximity to Leeds Castle, concert weekend. And that would remain the best reason to book here. However, the hotel overbooked and we were bumped to another hotel. Free of charge of course, but though it was technically an upgrade (to the nearby Marriot) we were no longer within easy walking distance of the Castle! The hotel itself is okay (nice breakfast) and would warrant 3 stars, but the management service (why didn't they call me or get Agoda to call me *before* we got there?) was not good. Staff performance knocked down due to poor management, not poor grassroots help.


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