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About Mercure Manado Tateli Beach Resort

Description

Located in the city of Manado, Mercure Manado Tateli Beach Resort shares a very distinctive design. The resort is a short drive from the city center, Tomohon Highlands, and is also situated in front of a private beach lagoon. The rooms at Mercure Manado Tateli Beach Resort are equipped with many of the necessary facilities. The resort also provides a salon, day spa, swimming pool, fitness center, game room, and tennis courts. The Kopi-O restaurant, Taman Laut Pool Bar, and Pantai Lounge are three on-site venues where guest can enjoy local, Western, and Asian cuisines. For more information regarding available water sports activities at the Bunaken Island, guests can contact hotel staff directly.
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Features

Internet access

  • Free Wi-Fi in all rooms
  • Wi-Fi in public areas

Getting around

  • Car park

Things to do, ways to relax

  • Fitness center
  • Swimming pool [outdoor]
  • Tennis court(s)
  • Tours
  • Garden
  • Water sports (non-motorized)

Dining, drinking, and snacking

  • Room service
  • Restaurant(s)
  • Bar

Access, services, and conveniences

  • front desk [24-hour]
  • Laundry service
  • Concierge
  • Elevator
  • Pets allowed
  • Safety deposit boxes
  • Smoking area

For the kids

  • Babysitting service

Languages spoken

  • English
  • Indonesian
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Policies

Child and extra bed policy
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-5 year(s) Stay for free if using existing bedding.
  • Guests over 5 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room capacity for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Check-Out Until: 12:00 PM
Distance from City Center: 20.00 Km
Distance to Airport: 39.00 Km
Number of Bars: 2
Number of Floors: 4
Number of Restaurants: 1
Number of Rooms : 143
Time to Airport (Minutes): 45
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Recent customer comments

Filter by traveler type
Very good



  • Hotel Condition/Cleanliness 7.1
  • Facilities 8.4
  • Location 7.4
  • Room Comfort/Standard 7.1
  • Service 7.3
  • Value for Money 7.2
  • Food/Dining 6.4
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Mitchell K. from Canada
Couples
Stayed 8 nights in December 2015
Nice hotel on the beach
We enjoyed our 8 day stay here. They have a nice well looked after pool and rooms. They have a nice location on the ocean but unfortunately they do not keep the beach area clean or make it nice in anyway. When we were there the food was not very good and the service very slow, but with keeping in touch with some of the very nice staff there it seems they have rectified this. They put on a very nice New Years Dinner out on the grounds. They also have a dive boat service on the grounds which can take you to some spectacular diving around Bunaken Island. I would recommend Tateli to friends.
Reviewed July 21, 2016

Juanita R. from United States
Couples
Stayed 6 nights in June 2016
Upgrade Confirmation was never emailed as promised, price changed when checked out
we had directly contacted the hotel for upgrading the room to an ocean view (ocean junior suite). the first initial phone conversation total cost was verbally given at US$120.00 + for 6 nights and breakfast not included. I have asked for the confirmation number and they insisted an email of confirmation will be sent instead. I only have received a letter from them of my booking confirmation through Agoda, but never received the confirmation of upgrade. I have called them numerous times and reconfirmed that they have my upgraded the room to our request, which they said it shows in their system. I mentioned to them that I have not received a confirmation email, every time when I called they were apologetic and they will send out the email. I have called numerous times from the US and also when we arrived in Indonesia for the confirmation upgrade email, to the day we arrived at the hotel I never received the confirmation. By the time we checked out, they billed us at triple the amount of the upgrade price we spoke. Due to the confirmation email that I did not received, we had to argued with them and it was reduced, but not to the amount of our first initial request. I feel cheated and will never do business with this hotel in the future stay in Manado.
Reviewed July 14, 2016

Pratiwi S. from Indonesia
Families with young children
Stayed 3 nights in July 2016
Slow and weak service
We queued for more an hour to check-in, long and painful. Ordered room service and had to wait a very long time, same experience at their bar. Staff are friendly but very very slow. Rooms are in need of refurbishment, old and moldy. A stark comparison with their fresh and sleek public areas. Very nice pool area. Breakfast is just so so. Lots of potential but in need of a lot of improvement.
Reviewed July 14, 2016

Yan X. from China
Business travelers
Stayed 2 nights in June 2016
Good
Good
Reviewed June 18, 2016

Felix T. from Indonesia
Groups
Stayed 2 nights in June 2016
Recommended
It's Better than Sintesa Hotel
Reviewed June 17, 2016

Felix T. from Indonesia
Groups
Stayed 2 nights in June 2016
I recommended
Please try it
Reviewed June 17, 2016

Meiliza L. from Indonesia
Families with young children
Stayed one night in May 2016
have fun with friends.
good looking around. best pool and view from room.
Reviewed May 23, 2016

William T. from Australia
Couples
Stayed one night in May 2016
Disappointed
I will review later
Reviewed May 22, 2016

ivanna M. from Indonesia
Families with young children
Stayed 2 nights in May 2016
recommended for family
overall, everything was good, except the wifi connection which was unstable. but we really enjoyed our staying. friendly staffs we met since we enter the gate, good service. And i always love hotels that provide haidryer in bathroom, this hotel provides it too. one of my favorite hotels in Manado
Reviewed May 19, 2016

Andrew A. from Australia
Solo travelers
Stayed 5 nights in March 2016
Oasis in Manado
Hello, We had just finished our travels around Indonesia and landed in Manado after a hot and sticky time on Bunaken Island so we were fairly tired and in need of some rest. Having read the reviews about the poor room quality and lack of Wi-Fi I took a chance and booked a Superior room purely on the photos and a quick google earth search. What we found: The hotel is in the process of an upgrade to the rooms and there is a change to the food menu underway through the excellent tutelage of the new French General Manager, Vincent who went to significant efforts to make all the guests feel welcome. The new upgraded rooms are excellent and a sample of the new menu revealed a very delicious serve indeed. Granted, there are many rooms still to be upgraded are in need of some love and the current menu selection (until the new one arrives soon apparently) could be better, but overall we found the hotel to be a welcome oasis from the noise and hustle of Indonesian travel. The AC was good unlike many of the Bunaken Island resorts which rely on a fan. That alone was worth it. The Wi-Fi wasn’t the fastest but better than most we experienced in our travels. The staff are friendly and attentive; it’s quiet; the lush pool is relaxing; and the large grounds and views are fab which make for a good place to stay. It’s not the Shangri La but it also hasn’t got the same price tag. Actually for what you get and pay its well-priced! It’s a mere 25 minutes’ boat ride to Bunaken Island for diving and snorkeling. Remember, this is remote North Sulawesi and not New York or London so things are not going to up to that level but our experience proved that most of the issues reported on the reviews were minor and typically First World Problems (FWP’s) that people get hung up on rather than seeing all the good right there in front of them.
Reviewed April 08, 2016



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