Excellent 8.3
Based on 28 reviews

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About Mercure Melbourne Caroline Springs Hotel


Well-positioned in Caroline Springs, Mercure Melbourne Caroline Springs Hotel is the ideal point of departure for your excursions in Melbourne. With its location just 30 km from the city center and 17 km from the airport, this 4-star hotel attracts numerous travelers each year. Visitors to the hotel can take pleasure in touring the city's top attractions: Overnewton Castle.

At Mercure Melbourne Caroline Springs Hotel, the excellent service and superior facilities make for an unforgettable stay. Daily housekeeping, fax machine, photocopying, taxi service, wheelchair accessible are just a few of the facilities that set Mercure Melbourne Caroline Springs Hotel apart from other hotels in the city.

Step into one of 58 inviting rooms and escape the stresses of the day with a wide range of amenities such as television LCD/plasma screen, carpeting, complimentary instant coffee, complimentary tea, mirror which can be found in some rooms. The hotel offers many unique recreational opportunities such as hot tub, fitness center, indoor pool, massage, children's playground. Whatever your purpose of visit, Mercure Melbourne Caroline Springs Hotel is an excellent choice for your stay in Melbourne.
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  • free Wi-Fi in all rooms
  • Wi-Fi in public areas


  • taxi service
  • car park

Fitness & recreation

  • fitness center
  • massage(s)

Swimming & soaking

  • hot tub
  • swimming pool [indoor]

For kids

  • children's playground

Food & beverage

  • room service
  • restaurant(s)
  • coffee shop
  • bar


  • pets allowed

Cleaning services

  • daily housekeeping
  • dry cleaning

Guest services

  • luggage storage
  • babysitting
  • newspapers

On-site facilities

  • wheelchair accessible
  • facilities for disabled guests
  • family room
  • garden
  • elevator
  • smoking area
  • shared lounge/TV area

Health and security

  • safety deposit boxes

Business & money services

  • photocopying
  • fax machine
  • meeting facilities
  • ATM/cash machine on site

Payment types accepted for services

  • Visa
  • MasterCard
  • American Express
  • JCB
  • Diners Club

Languages Spoken

  • English
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Child and extra bed policy
Infant 0-2 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 3-12 year(s) Stay for free if using existing bedding.
  • Guests over 12 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room policy for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Check-Out Until: 10:00 AM
Distance from City Center: 30 km
Distance to Airport: 17 km
Internet Usage Fee: 19 AUD
Non-Smoking Rooms / Floors: yes
Number of Bars: 2
Number of Floors: 3
Number of Restaurants: 2
Number of Rooms : 58
Parking Fee (per day): 0 AUD
Reception Open Until: 11:00 PM
Time to Airport (Minutes): 20
Year Hotel Built: 2011
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Recent customer comments

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  • Hotel Condition/Cleanliness 9.1
  • Facilities 10.0
  • Location 7.9
  • Room Comfort/Standard 8.7
  • Service 8.5
  • Value for Money 8.1
  • Food/Dining 7.7

Sheridan C.
May 30, 2016
Great Hotel
Great Hotel & Pleasant Stay. Our requests were all actioned.

Ng Y.
Hong Kong
November 29, 2015
Too expensive
So far so good

Caroly G.
October 30, 2015
Super satisfied!
Staff help, hotel comfort, hotel facilities
Excellent. The only thing I felt was missing was a toilet brush in the bathroom - I feel awkward not being able to clean up after myself.

david M.
August 30, 2015
mecure hotel caroline springs
car parking , nice rooms, close to work
great place to stay , nice clean rooms ,car parking and very reasonably priced

Richard S.
August 24, 2015
Views A La Da
Service Service Service

April 25, 2015
Clean comfortable view
Very plesant

October 08, 2014
Loving it!
Clean, fresh and quiet
Returning for the 4th time so overall i love this place and its surrounding.

Garrick W.
July 25, 2014
Good location in the West of Melbourne
Central location for the west, shopping and eating locations nearby
Good location for the west . Friendly helpful staff , clean rooms and great indoor pool

Phil M.
March 11, 2014
Just what you would expect from this Motel chain
Quietness,location to my work, cleanliness
Excellent, the staff were of professional quality, superbly appointed, plenty of dinning options both in house and around the area.

Darrell B.
March 10, 2014
business based so only there after hours
location to work, choice of food, great rooms